Pros (+) Friendly staff
Cons (-) Cigarette smoke present on all floors, facility condition lack renovation/upkeep
4 stars
El Andalous Lounge & Spa Hotel
Av Du President Kennedy, Hivernage, Marrakech, Morocco
Marrakech, Morocco
See location+212 524 448 226Photos of El Andalous Lounge & Spa Hotel
Overview
Situated a brief drive from Jemaa el-Fnaa, El Andalous Lounge & Spa Hotel provides charming accommodation in Marrakech. It also features a gym, a sauna and an outdoor pool.
A variety of premium services are available for guests of El Andalous Lounge & Spa Hotel, such as a 24-hour business centre, babysitting/child services and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets. A concierge, a kids pool and a beauty centre are also offered at the hotel.
The hotel provides 195 rooms, all of which are fitted with a hair dryer and a mini bar.
El Andalous Lounge & Spa Hotel has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savored in the on-site bar.
The hotel is situated amongst the area's well-known sightseeing attractions, including Le Grand Casino de la Mamounia and Palais des Congres, which are a short walk away. Koutoubia Mosque and Agdal Gardens are a brief drive away.
Latest deals for El Andalous Lounge & Spa Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at El Andalous Lounge & Spa Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Mountain view
- Pool view
- Storage available
Bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
- Sauna
- Pool towels
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
- Table tennis
- Pool table
- Night club
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
Outdoor
- Terrace/Patio
- Balcony
- Garden
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of El Andalous Lounge & Spa Hotel
7.6
Good
3647 verified ratings
Wonderful
763
Very good
589
Good
725
Okay
406
Fair
446
Mediocre
257
Poor
461
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, especially enjoying the pool area and breakfast options. However, many reviews highlighted issues with service, cleanliness, and hidden fees, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. ...
Cons (-) Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found. Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the po...
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Cons (-) Hidden additional fees that you must pay at the hotel
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a variety of options, including delicious omelettes, Moroccan fried bread, and fresh-squeezed orange juice. However, some guests have mentioned that the breakfast could be improved with more continental products like sausage and hash browns.
How is the hotel's pool area?
The hotel's pool area is described as perfect by guests, offering a spacious and relaxing environment. The pool bar service is excellent, and the pool itself is clean and well-maintained.
What are the main amenities offered at the hotel?
The hotel offers a range of amenities, including a spa, outdoor pool, hammam, fitness center, and a restaurant with delicious meals. However, some guests have mentioned that they had to pay extra to use the gym.
Is the hotel staff friendly and helpful?
The staff at the hotel are described as very friendly and helpful by guests. However, some guests have mentioned longer wait times for the elevator during busy periods.
What are the common concerns about the hotel?
Some guests have expressed concerns about the quality of the breakfast, the old furniture in the rooms, and the additional charges for using the gym. Additionally, a few guests mentioned issues with the hotel's cleanliness and the attitude of some staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Pool View
Several guests enjoyed the pool view from their rooms, so consider requesting a room with a pool view for a more enjoyable stay.
Consider Using the On-Site Spa
Guests recommended trying the hammam at the spa and asking for Khadija, as she provided an excellent experience.
Be Mindful of Additional Charges
Some guests were surprised by extra charges, such as having to pay for using the gym or being required to pay a deposit for poolside towels, so it's advisable to inquire about potential additional costs.
Explore Nearby Attractions
The hotel's location offers easy access to nearby attractions, including the Jamaa El Fnna square and the Souks, making it convenient for sightseeing.
Check Room Amenities
Some guests mentioned that the rooms were equipped with old or worn-out towels, so it might be helpful to check the condition of the room amenities upon arrival.
Consider Dining Options
While the on-site restaurant received positive feedback, some guests found the lunch menu expensive, so it's worth exploring alternative dining options in the area.
Be Aware of Noise Levels
A few guests mentioned constant loud music, so if you are sensitive to noise, it may be beneficial to inquire about potential noise disturbances during your stay.
Take Advantage of the Hotel's Location
The hotel's location was praised for its proximity to the airport and the city center, making it convenient for travelers to explore the area.
Inquire About Breakfast Variety
Some guests suggested that the breakfast menu could be more varied, so it may be helpful to inquire about the breakfast options if variety is important to you.
Utilize the Hotel's Friendly Staff
Many guests appreciated the friendly and helpful staff, so don't hesitate to seek assistance or recommendations from the hotel's personnel during your stay.
Location
Av Du President Kennedy, Hivernage, Marrakech
What's nearby
- Le Grand Casino de la Mamounia0.5 mi
- Jardins el Harti0.7 mi
- Mosquée de la Koutoubia0.8 mi
- Royal Palace0.9 mi
- Menara Gardens0.9 mi
- Marrakech Railway Station1 mi
- Bab Agnaou1 mi
- Saadian Tombs1.1 mi
- Jamaa el Fna1.1 mi
- El Badi Palace1.2 mi
- Bahia Palace1.3 mi
- Almoravid Koubba1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 40000HT0772
Essential information about El Andalous Lounge & Spa Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | December | $98 | $145 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 95% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at El Andalous Lounge & Spa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 1.3 mi | Marrakech Menara | 2.0 mi |
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