Good to know
Value for money
Distance to city center
Distance to airport
|"Staff was friendly and helpful."||(in 24 reviews)|
|"Excellent location Nice restaurant Good vibe."||(in 34 reviews)|
|"The receptionists were extremely helpful."||(in 3 reviews)|
|"This hotel is seriously overpriced!"||(in 12 reviews)|
|"The staff - rude -unhelpful and no customer service was given"||(in 4 reviews)|
|"The pool was not working."||(in 5 reviews)|
Time of year
Show reviews that mention
|location was great||in 94 reviews|
|staff except front desk||in 66 reviews|
|quiet room||in 56 reviews|
|hotel as a good||in 50 reviews|
|reception desk||in 29 reviews|
|swimming pool||in 29 reviews|
|customer service||in 19 reviews|
|little bit||in 12 reviews|
|loud music||in 10 reviews|
|marrakesh||in 10 reviews|
|aisha||in 3 reviews|
|needs an upgrade||in 3 reviews|
|bed and pillows are lumpy||in 2 reviews|
|friendly staff||in 1 review|
The location of the hotel and the mini kitchen was very good.
No information about Marrakesh and the staff gave conflicitng information.
Location excellent, close to centre, good cafes, restaurants and other hotels very close by. Room clean and modern. Free wifi and films was bonus
Breakfast limited, reception staff sometimes not the most helpful, no trips, city maps or foreign exchange but available at nearby hotels especially sofitel which is part of the same accor group.
The Hotel is excellent value for money. Very clean and well equipped. The breakfast has a brilliant selection. I would recommend this hotel as a good base in Marrakech.
good location, nice view from room, space in the room
the receptionist: minimum services and minimum kindness, no map from the city, no information about restaurants whikle very close to the hotel, they were excellent choices, not very pleasant, free movies on TV not working during 2 days,
very well located hotel. Clean room and good breakfast. Free parking is nive for visitors coming to Marrakech by car.
Family suit too small. Poor Internet connection.
An upscale property, Novotel Marrakech Hivernage is ideally located near the Koutoubia Minaret in Marrakech, Morocco. The hotel has plenty of desired amenities including free WiFi and an outdoor pool with sparkling clean waters. There is also a children's pool for those traveling with small kids. Guests don't have to worry about leaving the resort for meal times because there is a restaurant on site, and there is also a bar area near the pool. For convenience, the property includes a fitness center, business center, and childcare options. The sprawling terrace allows guests to enjoy the balmy air. The front desk area is staffed all day and night, and the housekeeping staff visits the rooms on a daily basis to ensure tidiness.
There are 112 guestrooms available for booking. Guests can add rollaway beds if they need more sleeping space, however, a small surcharge will apply. Some of the larger rooms also contain sofa beds, and all of the guestrooms have microwaves for warming up a late night snack. There is a lovely garden area that is the perfect place for an evening stroll.
The hotel is ideally located in Hivernage which is known for its entertainment options and restaurants. There are plenty of attractions and landmarks within walking distance including Koutoubia Minaret, Palais des Congres, and Jemaa el-Fnaa. A 30-minute walk can get travelers to the Bahia Palace or the Marrakesh Museum. Also nearby is the Adgal Gardens. The closest airport is less than two miles away, and the train station is within walking distance.
based on 649 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Mosquée de la Koutoubia 0.5 mi
- Royal Palace 0.7 mi
- Bab Agnaou 0.8 mi
- Place du 16 Novembre 0.8 mi
- Jamaa el Fna 0.8 mi
- Saadian Tombs 0.9 mi