Riad du Ciel

Amazing room with private terrace, very friendly and helpful staff. Very quiet and private despite being located in the Medina.

The all staff anche the atmosphere were superb, the right answer for those are searching between class and flexibility, charme and easyness. A special mention to Rachid, always available and ready to help

It’s in the middle of the old city, easy access to everything. Lots of great places to eat and shop.

The room was cold

We spent a lot of time researching riads for our stay in Marrakesh, and from the moment we walked in to riad du ciel we knew we'd made the right choice. Our room was large, comfortable, and tastefully decorated. The shared spaces of the riad were beautiful too (the courtyard and roof terrace), making it a pleasure to sit and relax after a day of exploring the sights, sounds and smells of Marrakech. What I liked most of all, though, was the service provided by Simo and Rashid, the managers, who were super courteous, polite, and attentive. They've put a lot of thought into how to give their guests the best experience - a small but illustrative example: on arrival, they sit down with you for a couple of minutes with two maps, to show you the position of the riad and the local attractions, outlining the easiest routes; one of the maps is a customised one, made by them, blown up to include the smaller streets, so you can find your way home, and including helpful phrases in Arabic and French. They gave us their numbers as well, to call if we got lost or needed help.

Our room was a bit cold, and it took ages for the air conditioning to heat it up - this was a minor problem though, and mainly because the room was so spacious. The blankets/duvets were perfect, and it was only really a problem on our first night. We mentioned it in passing, at breakfast the next morning, and Rashid sorted it out.