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Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
close to airport and very quite actually
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Quite close to the airport Small room the fire alarm ringed at 5am
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
Great location walking distance from train station
Staff were helpful & assisted in everyway possible.
The vicinity to the airport, 24 hour service, friendly staff N/A
Location next to corporate office
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
good service and very friendly staff no
The proximity to all sydney has to offer. The staff were very helpful.
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Location to university. Very honest staff after accidentally leaving my gold necklace in my room it was still there when I returned from the city
It is convenient and close to buses to get into the city and is very comfortable The shower is a bit antiquated and tired looking.
The location and price were excellent.I was pleased with the parking provided by the Hotel.
Nice setting and good for access to coastal walks and Sidney centre. Right next to bus route. Booked room with sea view. Did have a lovely sea view but our view on second floor was obscured by trees so would go for a higher floor if you pay the high tarrif for the view,and our immediate view was of public car park.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
location was fantastic! Right next to darling harbour, entertainment centre, paddy's markets, chinatown and only a matter of blocks to the city centre. Terrible value for money.
Quiet stay close to darling harbour.
The convenience of being right next to the Sydney Entertainment Centre....a 30 second walk and we were home after the show!! Good location, right next to monorail, Darling Harbour and Chinatown. Very comfortable room with nice view.
Great location, with many sights and shops in walking distance. Also close to various public transport stations so getting around is easy. The restaurant, the Pump House, is very nice as well.
its location to Darling Harbour and a short walk to the City. The room although excellant did have a squeek in the bed everytime you turned, both sides the bed squeeked, I mentioned this on checkout.
When I rang to ask questions re parking, the hotel had no record of my booking. They said that bookings made through booking.com usually did not come through to hotel correctly. I did have a room for the night but not a happy start.
The staff were friendly and helpful, the room was super-clean and the location was excellent.
Being so close to Darling Harbour, also the pumphouse . The staff were very helpful with directions and taxis . liked the total experience
Great location Check in and out was very slow maybe more people at reception
The location is excellent if you want proximity to darling Harbour or to go shopping. The hotel rooms had a pleasant outlook. The pillow covers smelt stale and the doona was stained - which is a put off - although the sheets, towels and room facilities were very clean.
It was our honeymoon and it was close to our reception and it was in a classic style.
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
Quiet, relaxing, easy to deal with, comfortable
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
cost and location parking
Proximity from NSWU none
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
Ambience and location
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Good location near central station and transport facilities, shops and bars.
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
The lovely big bed and the movies Sauna was not accessible
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
New room was great Price for new year stay, on going renovation
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
The proximity to transport was great.
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed. I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.
The fact it was close to the city. The staff were great and the breakfast was great too.
personal service and attention No, it's fine
The friendliness of the afternoon/evening staff; the breakfast/dining area with communal table, choices of coffees and flexible access to breakfast/snacks, and daily papers; location so close to the beach with the sounds of the sea at night; spacious room & bathroom. Bedroom was a little dark, bed was quite hard- would be better with a mattress top added
Friendly Staff. Staff pets- dog and cat. Close to beach and restaurants.
The excellent rooms and friendliness of the staff, it was like staying in a large friendly house.
The atmosphere of good design coupled with the pleasant staff and the pets Nothig
The breakfast options where great :) Our rooms where a little nosiy but nothing too major
Mark and the young woman whose name I can't remember (started with a z I think) were so helpful and knowledgeable. The ambiance was great - very low key, funky decor - great. Loved George! 2Nd room small not enough light and the bathroom was too small
We loved the overall feel and vibe of the hotel. It was in between a traditional hotel experience and a bed and breakfast. There are 2 dogs roaming about, we had breakfast at a single table with other guests and each of the rooms was different and unique.
Relaxing atmosphere and good hosts No
This is a very friendly and hospitable small hotel. We liked the pleasant and helpful approach of all the staff and we would definately stay there again. All together, a very enjoable and relaxed experience.
I am a regular visiror to the Coogee Bay Hotel & stay there for the location/beach & budget room in the Heritage Part
We arrived early due to our flights, and intended to just leave our bags until we could check in but they were able to check us in straight away. Staff were friendly and helpful. Location was great with the beach and great places to eat just around the corner.
the big room & balcony
Loved the location, loved you couldn't hear noise from pub, loved that my friends room was connected and that we could open our doors and share our space but could also be completely separated and lock our doors too. Love we were so close to the beach and a big choice of restaurants and still close to the city. Really nice standard of room. It met and was above my expectations for a 4 star hotel. no complaints at all!
Convenience of getting to Randwick Racecourse. Room service for dinner was very good. No problem getting a late checkout. We stayed in the boutique rooms which are at the back of the hotel and not affected by the noise of the hotel so much. Nothing really.
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
The location of the hotel and the staff
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
It's location in the city was what I liked best
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.