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The hotel receptions was great. Bicycles free for guest. Location. Nothing.
i too much was intrested in almost everythihg, and that is why , i will off course stay in that special hotel next summer with my family, we are 5 persons, and really want to enjoy my next vacaction at Excelsior, which will be good for all of us, i appreciated everything there, frankly speaking, nothing at all. all perfect . i felt very comfortable in my room, in the garden, in the lobby, dealing with employes, even i am now friend to all of them really nice staff, and was most nice, that its location is near beach, and behind was that nice garden .
Staff were very helpful and friendly. Very very close to the beach which is a big plus. Also had free bikes which was great. I would most definitely return if the room rates were about Euro120/night It was fine, though a little overpriced. Euro185/night was a bit outside my budget range
Excellent service and location, much better than it looks from outside
Proximity to the beach, breakfast and "farmer's market" on fridays. One special person, "Salvador" took the time to help us immensely with questions...but can't say the same for other front desk staff. Our initial arrival "greeting" was a bit disappointing. We had traveled several hrs by train and expecting a friendlier welcome and details on availability of "sightseeing, tours, restaurants" and most importantly, to tell us that all local restaurants close between 1430 and 1800 hrs!!! Nothing to eat and nothing opened to buy the minimum. Felt a bit like "pulling teeth" with info...
Excellent position Poor breakfast
the seaside roon view is definitely worth the extra money parking can be a problem
the staff were very helpful and the rooms were always clean. Even the breakfast was pleasant in an Italian hotel.
The hotel staff were welcoming, efficient,and friendly. The hotel was set in lovely peaceful gardens surrounding a large swimming pool. Our room was spacious and well equipped, with a balcony overlooking the gardens. The continental breakfast was ample, with platters kept topped up. Dinner was really worth staying in for, as was the service. Think dinner could have been longer. Open from 1930-2030. Close at 2100 would be better. Although we were not rushed to finish our meal
very nicely finished room/ no evening meal possible
On arrival the woman at the desk did not discuss hotel facilities at all. We took a brochure from the front desk when it was unattended after we had unpacked. The information in the brochure was incorrect. The room was quite small for the price we paid.
Very nice rooms and excellent breakfast with a great view.
Hotel Dany gave me bad impression. money for nothing. nothing to do in marina di massa. no sea view. price higher about twice than in cannes. Hotel Dany gave me bad impression. money for nothing. nothing to do in marina di massa. no sea view. price higher about twice than in cannes.
We had Half board and the food was fantastic. Pool was very nice and clean. Room Very Clean bathroom small. Staff nice but not super friendly. Grounds well maintained. Very close to beach. Quite Garden setting. Older but well Maintain. Over all Loved it For the Price would go back. Could up date a little. We booked a Silver Room Friends booked a Standard room we paid a lot more saw no real differents in the rooms.
Very friendly staff; well kept garden and pool; reasonable prices for wine; good location Bathroom very small; understandable because they were probably added at a later stage to an exisitng building
The room was nice antieque type, the sorounding is loveley. Missleading information about internet, No hair dryer,and no elevator.
very nice place on a nice location no
Very nice garden, park. Friendly atmoshphere. Beautiful house, fine swimming-pool and very, very delicious food!!! Typical italian style hotel, which we really liked and we will go there again. No children´s reduction if they don´t sleep in the same room as you do and the The The rooms are very small for the price (we had silver standard), but I guess it ist the attractive area which makes prices as high as they are...
The receptionist was wonderful and very effectiv. Thank You !
Friendly staff, good size room. Located in a quiet side street so there was no traffic noise. Plenty parking space available on the street when the car park is full. A little bit far from the town centre to walk back and forth.
nothing.no air con only anoisy ceiling fan .no seperate shower-----one of those over the bath jobs. we didnt stay the second night which we had paid for because it was a t.wenty minute walk from beach .beds were not comfortable.not what we expected.it was a 20 euro taxi ride from train station.
The hotel seems to have been recently refurbished. The staff is friendly and welcoming. The situation is ideal, if you are looking for a hotel on the sea front that is. The room was spacious and very clean. The breakfast is very nice, proper coffee is served (not the usual cheap dirty water thingy). Would definitely recommend this hotel.
It was close to where I wanted to be and very easy to find. The room was cold. There was no room service and the bar and restaurant shut too early.
Service was excellent, particulary I am very pleased with the help I have recieved from one gentleman and one lady at the reception area on my internet problem. They were very helpful and quick in action to solve my problem, which impressed me much.
We chose this hotel because of tennis court very modest, quite old fashion hotel. Breakfest was outside although its autumn already and it was really cold.
The staff ever so helpfull and friendly, they gave lots of ideas when weather went bad. The pool was also very nice and the breakfast delicious.
Staff was very helpful and breakfast was good rooms are very basic and the hotel is located in the middle of nowhere
the swimming pool is very clean and good for relax,the personal is like a family and very helpfull,the kitchen is extraordinary.everything is ok everything is ok
The dinner was very good.
Location and parking Breakfast, beds, furniture.
It is tucked out of the way in a lovely location! The room was big enough, the room was very clean! The staff was excellant. The shower door was a bit tight, but the bath was very clean.
Relaxing, friendly, clean, quiet, easy to find, dinner menu a bit sparse but breakfast super. Lovely staff. Happy to stay again.Grazie a lei. Dinner menu
a good location room
Close to the Sea and restaurants & great breakfast assortment! Rooms are a little small
The attention of the staff, the facility to rent a bike, breakfast, the general appearance The hotel was lovely but perhaps it is best suited for families and couples over 50.
The staff were very helpful and friendly. The room was very comfortable. Limited parking available on site. It was more convenient to park on the street.
Location and terrace Breakfast should be served until 11am: people love stay in bed until late in holiday time!
It's a beautiful small chic hotel, with a lovely ambience and a romantic feeling about it with orchids and candles everywhere. Wiseria and jasmine winding over the balconies added to the overall prettiness, and a feeling of calmness and relaxation. The huge pool in the garden area was a nice surprise. The staff were extremely friendly and attentive, and helpful in everyway. I liked everything about the hotel. My room was smart, clean and very comfortable, as was the bathroom, however the shower cubicle needed updating.
silient place far from city center
The bartender was sociable. The staff at the front dest was efficient.They had free parking. 1) The bathroom/shower stall was tiny. 2) The air conditioning did not work well. 3) The mattress was soft and de-formed. 4) The pool water was like ice. 5) The breakfast items were not refilled regularly.
Excellent staff attitiude, eclectic decor, comfortable rooms with plenty of character, very good breakfast No, I liked everything about it
The friendliness of the staff, the hotel was very quaint and very clean The rooms were a bit small
Best Italian breakfast buffet we have met, friendly and very sympatic stuff.
so cean, very friendly, great location, lovely decor. pillows!!!! i wish you had a little town map, wish you had boiled eggs in the morning for anyone who is not Italian. it would be cool if you could pay extra for a scrambled or fried egg but a bowl of boiled eggs would be fantastic.
Great staff, very friendly and helpful. Beautiful rooftop garden with hot tub. Excellent breakfast buffet. Elegant and tastefully decorated.
Quiet hotel, very clean, with good decor, family run, made to feel very welcome, would definately return....no complaints...
Breakfast was served until 14h, therefore I could sleep longer
I really liked the owners. They were helpful, charming and warm. They came to collect us from the station and returned us at the end of our stay free of charge. Great location. Attractively decorated. Small and personal. One slightly moody waitress and cheaper rooms slightly on the small side.
Room upgrading; quietness; confort; proximity to the beach; bike service; breakfast; amenities on the beach; quiet air conditioning Choice of pillows; separate wc; softer beds
luxry 15 times
Please write at least 15 words Door and conciege staff excellent. Reception functional. No one could deal with our airconditioning problems Air conditioning either did not work, in adequate or overridden by central system which regulated temperature. Ac also switches off when you leave the room so that you come back to 26 degrees and it took 4 hours for it to get to 23 degrees and 9 hours to get it to 21 degrees. We had set at 19.
The rooms location ,atmosphere and children friendly The design of the bathrooms , it is not comfortable to take a shower in the suites. The bathtub, although it is a jaccuzi, it is very small and not comfortable to take a bath in . The shower in the small suite is very narrow and not easy to finsh without hitting your hand or back against the wall or the shower handle !!
Amazing service and beautiful rooms with the most comfortable bed i have ever slept in
Forte dei Marmi is an expensive resort. Don't expect to find a combination of cheap and decent. Negresco is just ok. Doesn't stand out. Needs renovation.
location,classic style interior&exterior,excellant breakfast,very helpful all reception staff
We love the position of this hotel and as we visit the area once or twice a year, (my husband comes from Carrara) we always stay at the Negresco. The staff are lovely and it's a lovely bright sunny hotel. Will be back in the spring.
The Staff were terrific, helpful and friendly at all times Breakfast was a little poor on choice if you are a non meat eater. e.g. the omlette always had ham in it, there was no bread, only rolls and bread sticks etc.
Like the position of the hotel close to the beach. We like this hotel and have stayed several times. Might be a bit quiet for some as it is quite a walk from the town centre. Not a problem to us as we use a car as we usually combine the break with business. No
Quiet, excellent pool, good position relative to both local restaurants and town centre, sea view room with balcony just what we required. Good breakfast. Going back next year.
nice room. by the beach. great staff, very helpful! why the gap in the middle of the bed?? Not fun sleeping with a grand canyon between you and your lover!!
Extreemly friendly helpful staff --- particularly Roberto at reception who was very professional about his work More adventurous menu in the dining room would make this more atractive
The staff was verry nice and the food execelent There wass practicly no garden to sit in
The rooms are good and the food was excellent. The bar service was v slow