The staff, Nicola, Valentina and Claudia were excellent. They were accommodating, friendly and helpful in every way. The hotel was well appointed, clean and comfortable. The availability of a bike free-of -charge compensated for the lack of a regular bus service. While close to superb beaches it was also a good location for visiting other places of interest. Overall a very enjoyable experience. How to get there using public transport services was not explained clearly prior to my arrival. The lack of regular public transport services was a problem. but this was delightfully compensated for by the availability of bicycles.
the staff where really friendly and very helpful
The staff was very helpfull and nice. The room was clean. Good value for money. Difficult to find.
all is very old
Friendliness of staff and assistance carrying suitcases up and downstairs. The breakfast was exceptionally good. We left behind some stuff and when contacted the hotel staff made immediate arrangements for delivery to the UK. The bathroom was too small and the shower system could be improved. The address to the hotel was not clear for the GPS, it recognized Massa, but not Cinquale, so we had to ask for directions from Massa.
The staff was very helpfull and frendly, and the area was nice. Our room was a little bit small, and long time ago renovated.
The hotel was located one block from a World Wildlife Fund beach restoration site on the Mediterranean Sea. The hotel had amble on site parking. The hotel was located in a pleasant neighborhood. The rooms were dirty. The bathroom fixtures were old and rusted and tile on the bathroom walls and floor were cracked and broken. The rooms needed painting. The internet only worked within 5 meters of the front desk.
The staff were very friendly, helpful and obliging. Free on site car parking was easy. Free wifi. Good choice of TV channels.The hotel is good value for money as a base for visiting eg. Pisa and CinqueTerre by car. The bathroom is a bit small and dated. The hotel can be difficult to find; it is actually on the other side of the road and over the bridge (coming from the south) than indicated on my GPS.
very good service from staff.They speak english.free parking, good breakfast.
Very helpful staff(!!!!!!), good breakfast, location to the sea, budget hotel Very old rooms
The Staff were terrific, helpful and friendly at all times Breakfast was a little poor on choice if you are a non meat eater. e.g. the omlette always had ham in it, there was no bread, only rolls and bread sticks etc.
The rooms are good and the food was excellent. The bar service was v slow
Quiet, excellent pool, good position relative to both local restaurants and town centre, sea view room with balcony just what we required. Good breakfast. Going back next year.
nice room. by the beach. great staff, very helpful! why the gap in the middle of the bed?? Not fun sleeping with a grand canyon between you and your lover!!
Like the position of the hotel close to the beach. We like this hotel and have stayed several times. Might be a bit quiet for some as it is quite a walk from the town centre. Not a problem to us as we use a car as we usually combine the break with business. No
location,classic style interior&exterior,excellant breakfast,very helpful all reception staff
We love the position of this hotel and as we visit the area once or twice a year, (my husband comes from Carrara) we always stay at the Negresco. The staff are lovely and it's a lovely bright sunny hotel. Will be back in the spring.
The staff was verry nice and the food execelent There wass practicly no garden to sit in
Forte dei Marmi is an expensive resort. Don't expect to find a combination of cheap and decent. Negresco is just ok. Doesn't stand out. Needs renovation.
Extreemly friendly helpful staff --- particularly Roberto at reception who was very professional about his work More adventurous menu in the dining room would make this more atractive
Best Italian breakfast buffet we have met, friendly and very sympatic stuff.
The friendliness of the staff, the hotel was very quaint and very clean The rooms were a bit small
Great staff, very friendly and helpful. Beautiful rooftop garden with hot tub. Excellent breakfast buffet. Elegant and tastefully decorated.
Quiet hotel, very clean, with good decor, family run, made to feel very welcome, would definately return....no complaints...
I really liked the owners. They were helpful, charming and warm. They came to collect us from the station and returned us at the end of our stay free of charge. Great location. Attractively decorated. Small and personal. One slightly moody waitress and cheaper rooms slightly on the small side.
Breakfast was served until 14h, therefore I could sleep longer
so cean, very friendly, great location, lovely decor. pillows!!!! i wish you had a little town map, wish you had boiled eggs in the morning for anyone who is not Italian. it would be cool if you could pay extra for a scrambled or fried egg but a bowl of boiled eggs would be fantastic.
Great location...very helpful staff.....great hotel
Staff and location is excellent. It was off-season so the restaurant was not open at this hotel, but easy walk to restaurants off property.
Great stay, really helpfull advice on the local area. Good location as only a few minute walk to the centre and all the boutiques. Room was very good with a big bath and shower. The hotel was very nice and the pool area picture perfect.
The room. Needed updating.
Very friendly and helpfull staff. Quiet in October. The kitchen is closed October to April(?). So no lunch, dinner or room service in this period. That was a bummer since we chose this hotel because it (booking.com) advertised roome service...
We chose this hotel because of tennis court very modest, quite old fashion hotel. Breakfest was outside although its autumn already and it was really cold.
The staff ever so helpfull and friendly, they gave lots of ideas when weather went bad. The pool was also very nice and the breakfast delicious.
It was close to where I wanted to be and very easy to find. The room was cold. There was no room service and the bar and restaurant shut too early.
Service was excellent, particulary I am very pleased with the help I have recieved from one gentleman and one lady at the reception area on my internet problem. They were very helpful and quick in action to solve my problem, which impressed me much.
This is a realy nice place but for short time. hotel staff is excellent. the design is also not bed A little bit to expensive . with half price you can have a nice hotel in florence and to visit uffizzi gallery a realy art museum and probably they will include the breakfast at this rate of 450 e per day. the presentation on the net is much exiting than the reality . the pool in the middle of restaurant is only for design not for swim . so, you loose space and water . the garden can be better arranged
The staff were very eager to help with any questions\concerns that arose.
Very nice hotel with quiet streets. Nice breakfast. Staff very courteous. Free internet a big plus. Room smelled of cleaning chemicals from linen, but once windows were opened for an hour it was fine.
Helpfull staff. Free Internet without problems.
the time of year, sept, was nice and quiet. yes, at 8:45pm we went down for dinner in the restaurant in the hotel and they would not seat us because it closed at 9:00pm! we were quite surprised. so i spoke to the man at the front desk who checked us in to see if we could just get something to eat quickly because the restaurant was full with people still eating. he was not helpful at all. he said outright no and said i told you when you checked in the restaurant closed at 9pm. i dont remember him telling me that but even if he did i find that strange. anyway, we went nearby and it was fine.
The owner and the staff were extremely friendly and helpful. We were not there during peak season and ate at other locations.
Helpful hotel staff, excellent breakfast, free private parking, clean rooms. Location might be a concern for those travelling to Cinque Terre. But if you have a car it is not a problem.
Best service we have had in our 3 months in europe. The hotel manager and staff went way above their required duties. Thankyou for a memoriable stay.
Very friendly staff. Friendly and clean hotel with comfortable rooms. Free parking at the hotel is nice, and just a 3 minute walk to the beach. Count on an extra 10 EUR p.p.p.d. for beach seats & parasol.
Very kind staff, excellent breakfast, very nice and relaxing atmosphere, nice rooms, parking, close to beach and various shops. Nice territory around hotel. All is good, many thanks! niente
Theo and his staff went out of their way to make our week's stay here a most enjoyable one. Having stayed at one of Marina di Massa's many two-star hotels on a previous trip, the Hotel Gabrini was a significant upgrade. The hotel is close to everything, but on a quiet side street. We would most certainly return should business or pleasure take us back to the northern Tuscany coast. Based on the price paid and the quality of service we received, there is nothing negative to report. This was a 3-star hotel with 5-star service.
luxry 15 times
Please write at least 15 words Door and conciege staff excellent. Reception functional. No one could deal with our airconditioning problems Air conditioning either did not work, in adequate or overridden by central system which regulated temperature. Ac also switches off when you leave the room so that you come back to 26 degrees and it took 4 hours for it to get to 23 degrees and 9 hours to get it to 21 degrees. We had set at 19.
Room upgrading; quietness; confort; proximity to the beach; bike service; breakfast; amenities on the beach; quiet air conditioning Choice of pillows; separate wc; softer beds
The rooms location ,atmosphere and children friendly The design of the bathrooms , it is not comfortable to take a shower in the suites. The bathtub, although it is a jaccuzi, it is very small and not comfortable to take a bath in . The shower in the small suite is very narrow and not easy to finsh without hitting your hand or back against the wall or the shower handle !!
Amazing service and beautiful rooms with the most comfortable bed i have ever slept in
Very friendly staff. Good rooms. Beautiful parc garden where it is easy to relax. Pool is nice and refreshing. Nothing, would stay there again.
We loved the California Park hotel. It is set in the most beautiful gardens which makes it very quiet and peaceful - a great place to relax. Staff are super and we were made to feel very welcome. The bedroom was small but it was well furnished and equipped and we had a fabulous big terrace which more than compensated. Lovely buffet breakfast.
We loved our stay at Californis Park. The setting is idyllic park like grounds only a very short distance to the beaches or town. It's easily walkable or even more fun was the bicycles they provided us. We reached the hotel in the early evening and the staff was extraordinarily helpful. The rooms were decorated in chic beach; very well appointed, very clean. No.
great place for a few days away
very friendly and helpful staff. very family friendly. we ate dinner at the hotel once. the quality wasn't satisfying and there was only the possibility to eat the "half board dinner", no à là carte
The hotel was bright and welcoming,furnishings were very comfortable throughtout,swimming pool area was lovely,we would been happy to spend our time there if the weather had been good,the walk into town was easy Felt the staff could have been a little more informative re local transport,didn't know about buses or trains.The restaurant didn't open at all during our stay which was a shame as we had to go out each evening and it would have been more relaxing to have that option
Personel is very friendly and management is very much accessible: family like atmosphere however discrete. Internet is not available in the rooms for free.
The personnel was very friendly and helpful.
The hotel was a pleasant surprise. Newly refurbished and nice and clean. Pleasant and helpful staff. Good and calm atmosphere. Close to the beach. To us this was a perfect location for visiting Portofino, Genova, Cinque Terre, Pisa, Florence, Luca etc. by car, and visiting the beach in between. Very nice breakfast to eat outside or inside. Again it was so calming, relaxing and pleasant. Free parking and always place for the car. Free internet with ok speed. Certainly a hotel to recommend.
the rooms were very comfortable and clean, the hotel is very modern and contemporary, the spa facility is a nice idea but very small, breakfast buffet was good and the staff were helpful and friendly location not much to offer if you only want a beach its fine but if not then you are a bit stuck luckily we had a car. they won't give you an iron but will charge outrageous amounts to iron clothes, there are no tea and coffe facilities in the room and no room service.or bar although the reception staff will get you a drink if you wait 10 minutes. the spa is too small so once there are more than 4 people in there its overcrowded. the "sea or mountain views" are debatable you see them in the distance your actual views are of a main road and apartment blocks. there is a big underground car park but don't use it they don't tell you but it's 12 euros a night to park there. if you want an extra hot drink at breakfast they charge you for it
Friendly staff, good size room. Located in a quiet side street so there was no traffic noise. Plenty parking space available on the street when the car park is full. A little bit far from the town centre to walk back and forth.
nothing.no air con only anoisy ceiling fan .no seperate shower-----one of those over the bath jobs. we didnt stay the second night which we had paid for because it was a t.wenty minute walk from beach .beds were not comfortable.not what we expected.it was a 20 euro taxi ride from train station.
The little pool was just right for small kids Thought it was a complete rip off and should only have 2 stars. would not recommend it..
Loved the local "feel" of the hotel. Felt like family run Italian style hotel - which is excellent compared to the usual corporate setup. Food was excellent, staff were pleasant and helpful. UK culture is not used to swimming pool closing down for siesta in the afternoon.
good choice of meals and excellent quality