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i too much was intrested in almost everythihg, and that is why , i will off course stay in that special hotel next summer with my family, we are 5 persons, and really want to enjoy my next vacaction at Excelsior, which will be good for all of us, i appreciated everything there, frankly speaking, nothing at all. all perfect . i felt very comfortable in my room, in the garden, in the lobby, dealing with employes, even i am now friend to all of them really nice staff, and was most nice, that its location is near beach, and behind was that nice garden .
Excellent service and location, much better than it looks from outside
The hotel receptions was great. Bicycles free for guest. Location. Nothing.
Excellent position Poor breakfast
Staff were very helpful and friendly. Very very close to the beach which is a big plus. Also had free bikes which was great. I would most definitely return if the room rates were about Euro120/night It was fine, though a little overpriced. Euro185/night was a bit outside my budget range
the seaside roon view is definitely worth the extra money parking can be a problem
Proximity to the beach, breakfast and "farmer's market" on fridays. One special person, "Salvador" took the time to help us immensely with questions...but can't say the same for other front desk staff. Our initial arrival "greeting" was a bit disappointing. We had traveled several hrs by train and expecting a friendlier welcome and details on availability of "sightseeing, tours, restaurants" and most importantly, to tell us that all local restaurants close between 1430 and 1800 hrs!!! Nothing to eat and nothing opened to buy the minimum. Felt a bit like "pulling teeth" with info...
the staff were very helpful and the rooms were always clean. Even the breakfast was pleasant in an Italian hotel.
Friendly staff, good size room. Located in a quiet side street so there was no traffic noise. Plenty parking space available on the street when the car park is full. A little bit far from the town centre to walk back and forth.
nothing.no air con only anoisy ceiling fan .no seperate shower-----one of those over the bath jobs. we didnt stay the second night which we had paid for because it was a t.wenty minute walk from beach .beds were not comfortable.not what we expected.it was a 20 euro taxi ride from train station.
The hotel staff were welcoming, efficient,and friendly. The hotel was set in lovely peaceful gardens surrounding a large swimming pool. Our room was spacious and well equipped, with a balcony overlooking the gardens. The continental breakfast was ample, with platters kept topped up. Dinner was really worth staying in for, as was the service. Think dinner could have been longer. Open from 1930-2030. Close at 2100 would be better. Although we were not rushed to finish our meal
Hotel Dany gave me bad impression. money for nothing. nothing to do in marina di massa. no sea view. price higher about twice than in cannes. Hotel Dany gave me bad impression. money for nothing. nothing to do in marina di massa. no sea view. price higher about twice than in cannes.
very nicely finished room/ no evening meal possible
Very nice rooms and excellent breakfast with a great view.
On arrival the woman at the desk did not discuss hotel facilities at all. We took a brochure from the front desk when it was unattended after we had unpacked. The information in the brochure was incorrect. The room was quite small for the price we paid.
The staff ever so helpfull and friendly, they gave lots of ideas when weather went bad. The pool was also very nice and the breakfast delicious.
We chose this hotel because of tennis court very modest, quite old fashion hotel. Breakfest was outside although its autumn already and it was really cold.
Service was excellent, particulary I am very pleased with the help I have recieved from one gentleman and one lady at the reception area on my internet problem. They were very helpful and quick in action to solve my problem, which impressed me much.
It was close to where I wanted to be and very easy to find. The room was cold. There was no room service and the bar and restaurant shut too early.
The hotel seems to have been recently refurbished. The staff is friendly and welcoming. The situation is ideal, if you are looking for a hotel on the sea front that is. The room was spacious and very clean. The breakfast is very nice, proper coffee is served (not the usual cheap dirty water thingy). Would definitely recommend this hotel.
The dinner was very good.
Location and parking Breakfast, beds, furniture.
It is tucked out of the way in a lovely location! The room was big enough, the room was very clean! The staff was excellant. The shower door was a bit tight, but the bath was very clean.
the swimming pool is very clean and good for relax,the personal is like a family and very helpfull,the kitchen is extraordinary.everything is ok everything is ok
Staff was very helpful and breakfast was good rooms are very basic and the hotel is located in the middle of nowhere
It's a beautiful small chic hotel, with a lovely ambience and a romantic feeling about it with orchids and candles everywhere. Wiseria and jasmine winding over the balconies added to the overall prettiness, and a feeling of calmness and relaxation. The huge pool in the garden area was a nice surprise. The staff were extremely friendly and attentive, and helpful in everyway. I liked everything about the hotel. My room was smart, clean and very comfortable, as was the bathroom, however the shower cubicle needed updating.
The attention of the staff, the facility to rent a bike, breakfast, the general appearance The hotel was lovely but perhaps it is best suited for families and couples over 50.
silient place far from city center
Relaxing, friendly, clean, quiet, easy to find, dinner menu a bit sparse but breakfast super. Lovely staff. Happy to stay again.Grazie a lei. Dinner menu
Close to the Sea and restaurants & great breakfast assortment! Rooms are a little small
a good location room
Location and terrace Breakfast should be served until 11am: people love stay in bed until late in holiday time!
Excellent staff attitiude, eclectic decor, comfortable rooms with plenty of character, very good breakfast No, I liked everything about it
The staff were very helpful and friendly. The room was very comfortable. Limited parking available on site. It was more convenient to park on the street.
The bartender was sociable. The staff at the front dest was efficient.They had free parking. 1) The bathroom/shower stall was tiny. 2) The air conditioning did not work well. 3) The mattress was soft and de-formed. 4) The pool water was like ice. 5) The breakfast items were not refilled regularly.
luxry 15 times
Room upgrading; quietness; confort; proximity to the beach; bike service; breakfast; amenities on the beach; quiet air conditioning Choice of pillows; separate wc; softer beds
Please write at least 15 words Door and conciege staff excellent. Reception functional. No one could deal with our airconditioning problems Air conditioning either did not work, in adequate or overridden by central system which regulated temperature. Ac also switches off when you leave the room so that you come back to 26 degrees and it took 4 hours for it to get to 23 degrees and 9 hours to get it to 21 degrees. We had set at 19.
Amazing service and beautiful rooms with the most comfortable bed i have ever slept in
The rooms location ,atmosphere and children friendly The design of the bathrooms , it is not comfortable to take a shower in the suites. The bathtub, although it is a jaccuzi, it is very small and not comfortable to take a bath in . The shower in the small suite is very narrow and not easy to finsh without hitting your hand or back against the wall or the shower handle !!
This is a realy nice place but for short time. hotel staff is excellent. the design is also not bed A little bit to expensive . with half price you can have a nice hotel in florence and to visit uffizzi gallery a realy art museum and probably they will include the breakfast at this rate of 450 e per day. the presentation on the net is much exiting than the reality . the pool in the middle of restaurant is only for design not for swim . so, you loose space and water . the garden can be better arranged