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Staff hospitality, perfect cuisine, good interior 1. sometimes service of some waiters in restaurant was far too long
Friendliness of the personnel and the gourmet restaurant.
Very friendly staff. Very nice room with sitting room & balcony.
The staff were extremely hospitable and friendly, and the hotel is charming and interesting; in a great location for both exploring the beautiful town and reaching activities in the National Park. In the new wing, rooms have spotlessly-clean frameless glass walls onto the balconies. This is beautiful for the view, but it is well known to the staff that several people have injured themselves mistakenly walking into the glass (as one member of our party did, and was told, "You're not the first one; it happens all the time!") This is a hazard, and at the very least, the front desk should strongly warn people about this at check-in. It might also be good to put some type of sticker or tape on the windows. Our guest was really hurt, his glasses were damaged, and it ruined half a day of the short time we had for vacation.
The hotel was situated in an ideal location where one could spend hours enjoying himself walking in the countryside and in the mountains. Durng our stay the towels were never changed. Using the same towel for 3 days was not pleasant.
Great room and breakfast. No soap and showergel in the bathroom.
Very clean and spacious room, absolutely quiet, incredible location, good restaurant and breakfast, very nice staff. Excellent prices.
the hotel is inside a park the twal
The staff was so welcoming. They even picked us up from the train station with open arms. Breakfast every morning was delicious and the company of the other guests was so fun. Every little thing we could ask for was taken care of with ease. We hiked trails that we recommended to us and they we beautiful and afterword we relaxed in the spa.
Very comfortable, Very friendly - we felt like we were one of the family Matthial and Peggy are a great couple
superb suite with a very nice furnishing with museum quality, good breakfast with a large choice of foods. Recommended!
The hosts are great people. Very friendly and welcoming.
One of the best value places we have ever stopped in. The drive from the main road is about 10 minutes but it is worth it becuase of the beautiful location and beautiful chalet. Breakfast was first class, the hosts are welcoming and everything about the place was superb. Worth 11 out of 10 and thoroughly recommendable.
The hotel is small and family-owned, but very professional. The kindness of the owners is unsurpassed, a very warm atmosphere (and not overwhelming though). The location is great in the middle of the mountain in a small village aside from tourist routes. Nothing that we did not like, just too areas of possible (future) improvement: credit cards, and maybe a swimming pool and/or garden (we could easily have stayed there one more night if they had one).
Great accommodation and terrific staff,
Everything was excellent- very intimate and the owner does everything so that you feel at home. Great breakfasts. Location is ideal for nature lovers. We had the best time there. Nothing!
The Chalet was perfect for us. Close to the Gross Glockner, very clean and the hosts were very friendly and helpful. Could not have had a better stay elsewhere.
This Chalet hotel is great!! The owners make you feel at home and nothing is too much. You're invited to their grill nights, get lots of info and are helped in any way possible. The rooms are very nice, with both a sitting room and bedroom. Views are great, very quiet surroundings. Can't think of one!!