Matsue New Urban Hotel

The hotel offers a great location near Matsue Castle and historic sites, a restaurant on the 9th floor with a view of Lake Shinji, and a buffet breakfast and course dinner at the restaurant.

The hotel provides exceptional reception service, outstanding cleaning, and a location that is awesome. The staff are polite, helpful, and friendly.

The hotel offers a Japanese style buffet breakfast with some Western options, a public bath, and a 24-hour store on the first floor for added convenience.

The low season is in May, and the high season is in November.

The hotel provides parking options, including private parking, for added convenience during your stay.

Guests highly recommend booking a lake-view room for a pleasant and scenic experience.

Some guests found the rooms to be small, so if space is a priority, consider this when booking.

Despite requesting non-smoking rooms, some guests encountered strong cigarette smells, so it's advisable to confirm room types upon booking.

The hotel's proximity to Matsue Castle and historic sites makes it an ideal location for sightseeing.

Take advantage of the convenience store and coin laundry within the hotel for added comfort during your stay.

During peak periods, there may be a wait for check-in, so plan accordingly.

While the buffet breakfast offers a variety of Japanese foods, guests looking for a more Western-style breakfast may want to explore other dining options.

Guests should be aware that the hotel is undergoing renovation, which may impact the overall experience.

Guests appreciated the onsen but noted that it could have been hotter, so it's worth considering personal preferences for onsen temperature.

The staff's English language skills varied, so patience and clear communication may be necessary when seeking assistance.