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Everything was excellent. Only the fish entree in the Japanese meal was overcooked and quite dry but everything else was great

Great first time experience on this airline. Very professional staff and great service.

Warm the bread. Movies: better choices to include Chinese movies options or some of the older winners of flim festival

I was able to change my flight last minute. It was more expensive, but that was my fault. Thank you for allowing me to fly!

Business class on ANA was awesome. There lie flat seats made it easier to sleep on a 12 hour flight. Food was great and service was excellent.

The crew was very nice and polite. They made sure everybody got their meal and drinks. Even the economy class had a very adequate leg room for someone that is over 6 foot tall.

Overall it was good. Making changes to the reservation on ANA’s website was little challenging. Would like to see those features improved in the future.

The flight crew was outstanding. Very cheerful and always respectful. I wish the same could be said about United. The AC wasn't the best on the plane.

The seats are uncomfortable. The flight attendants are not pleasant. They do their job, but not with a ray of sunshine and warmth. The food was awful, not what I would expect from an Asian airline. All of the other Asian airlines I have flown have far better food. The food was on par with United airlines food, which is really bad. Maybe ANA should get out of the alliance with United.

During booking, I selected the seats so that my wife and I would sit next to each other. However, the airline changed our seats at boarding so that we were seated apart. Very disappointing.