Overview

Hotel New Kotobuki
Best Value for money

484-1 Satoyamabe, Matsumoto, Japan
+81 263 360 517

Call

+81 263 360 517

Overall guest ratings

8.3/10 Excellent
Based on 122 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.7
  • 6.3

Good to know

  • Friendly service
  • Wonderful housekeeping
  • Professional service

Nearby

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    About

    Hotel New Kotobuki is located in the foothills to the east of the Matsumoto-daira Basin. The hotel has rooms with a view of the Japanese Alps in the west, and has been once visited by their Majesties the Emperor and Empress. Our hot spring bath consists of a large bath with Jacuzzi and vibration massage, and a rock-rimmed open-air bath. Our cuisine using local ingredients is also popular.

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    Amenities

    • Internet
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 122 reviews
    • 9.3 "Excellent value."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.5 "Housekeeping was great, according to 95%."
      10.0 "100% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.0 "Nice rooms."
      7.5 "75% said rooms were clean."
      7.8 "Well-maintained, according to 78%."
    • 6.3 "Location is acceptable."
    • 4.0 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.0 "60% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
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    Overall Rating

    8.3 Excellent
    Based on 48 reviews
    • 8.8 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.7 "Very nice wellness & sports facilities."
    • 7.0 "Nice rooms."
      8.1 "81% thought the view was good."
    • 6.1 "Location is acceptable."
    • 5.0 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 3.9 "Not very comfortable."
      4.1 "59% said rooms were small."

    Overall Rating

    8.4 Excellent
    Based on 56 reviews
    • 9.2 "Excellent value."
    • 8.8 "Great service."
    • 7.5 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 6.6 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 6.6 "Location is acceptable."
    • 5.3 "Vibe was decent."
    • 3.9 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Overall Rating

    8.0 Good
    Based on 17 reviews
    • 9.3 "Excellent value."
    • 8.5 "Great service."
    • 7.0 "Nice rooms."
    • 6.5 "Location is acceptable."
    • 4.4 "Not very comfortable."
    Good to know
    "Friendly service"
    "Wonderful housekeeping"
    "Professional service"
    data provided by TrustYou
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