Holiday Inn Express & Suites Chicago - Matteson
Photos of Holiday Inn Express & Suites Chicago - Matteson
Overview
Amenities at Holiday Inn Express & Suites Chicago - Matteson
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Free toiletries
- Meeting/Banquet facilities
- Internet
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Walk-in shower
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Chicago - Matteson
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Travelodge by Wyndham Matteson?
Guests have mentioned that the beds are very comfortable, ensuring a good night's sleep during your stay.
Is parking readily available at Travelodge by Wyndham Matteson?
Parking is available, providing convenience for guests traveling by car.
What can I expect from the food quality at Travelodge by Wyndham Matteson?
The hotel does not offer breakfast, but guests have noted that the nearby location is a positive aspect.
How is the cleanliness at Travelodge by Wyndham Matteson?
While some guests have expressed concerns about cleanliness, the hotel staff has been responsive to addressing issues and ensuring a comfortable stay.
When is the best time to visit Travelodge by Wyndham Matteson?
Consider visiting during a time when the hotel can address any maintenance or cleanliness concerns to ensure a more enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Amenities
Some guests reported issues with room amenities such as broken door knobs, non-functional hair dryers, and missing light bulbs. It's advisable to check the functionality of these amenities upon check-in.
Verify Room Cleanliness
Several guests mentioned cleanliness issues including dirty carpets, uncleaned tubs, and moldy refrigerators. It's recommended to inspect the room upon arrival and notify the staff of any cleanliness concerns.
Confirm Room Requests
Some guests experienced discrepancies between their reserved room type and the actual room provided. It's advisable to double-check room assignments and preferences at the time of booking and upon arrival.
Address Heating/Cooling Concerns
Guests reported issues with room temperature control, with some rooms being excessively cold due to malfunctioning air conditioning. It's recommended to verify the functionality of heating and cooling systems upon arrival.
Communicate Issues Promptly
While some guests encountered maintenance and cleanliness issues, they noted that the staff were responsive in addressing these concerns. If any problems arise during the stay, promptly informing the staff may lead to a satisfactory resolution.
Be Mindful of Odors
Several guests mentioned encountering unpleasant odors in their rooms, including cigarette smells. Guests sensitive to odors may want to inquire about non-smoking room options or air fresheners.
Bring Personal Toiletries
Some guests noted issues with provided amenities such as towels and toiletries. Bringing personal toiletries and towels may enhance the comfort of the stay.
Double-Check Reservation Inclusions
Despite the hotel advertising a continental breakfast, some guests reported that it was not served as expected. It's advisable to confirm the availability of included services at the time of booking.
Be Aware of Limited Services
Guests mentioned the absence of cleaning services and the need to manage their own garbage and towel replacements. Being aware of such limitations can help in setting appropriate expectations for the stay.
Consider Alternative Accommodations
While some guests appreciated the location and staff, many encountered multiple issues with the hotel. Considering alternative accommodation options may be prudent for a more comfortable stay.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Chicago - Matteson
Low season | January |
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High season | April |
Average price (weeknight) | $153 |
Average price (weekend night) | $199 |
When to book a room at Holiday Inn Express & Suites Chicago - Matteson
KAYAK's top tips for your stay at Holiday Inn Express & Suites Chicago - Matteson
FAQs when booking at Holiday Inn Express & Suites Chicago - Matteson
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MattesonMost recommended
See most recommended stays in MattesonGood to know
Value for money | 7.6 |
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Distance to city center | 1.4 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 19.3 mi |