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The Palms Resort of Mazatlan
Best Service Friendliness

Avenida Camaron Sabalo, 696. Zona Dorada, 82100 Mazatlan, SI, Mexico
+52 669 913 2222

$67+

Overall guest ratings

8.4/10 Excellent
Based on 489 reviews

Review highlights

  • 10.0
  • 8.5
  • 8.3
  • 5.0

Good to know

  • Nice building
  • Great view

Nearby

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    About

    The Palms Resort of Mazatlan is a great choice for your beach stay in Mazatlan. The outdoor pool provides fun for everyone, and guests can also take advantage of a 24-hour fitness center and an outdoor tennis court. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. A free kid's club and a poolside bar are other highlights, and rooms offer balconies and flat-screen TVs.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programs
    • Cribs available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Free babysitting/child services
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 489 reviews
    • 10.0 "Incredible bar."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.2 "Pool is good."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 102 reviews
    • 8.7 "Great service."
    • 8.4 "Location is great."
    • 5.3 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 386 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.3 "Location is great."
    • 7.8 "Good pool."
    • 7.1 "Good beach."
    • 5.6 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great view"
    data provided by TrustYou

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