Pros (+) None
Cons (-) Service ,and the place is not clean at all ,ac unit won’t work right ,we stayed with out water for 4 hours ,we can’t use the restroom for those hours
3 stars
The Palms Resort of Mazatlan
Av. Camaron Sabalo 696, Zona Dorada, 82100 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
See location+52 669 913 2222Photos of The Palms Resort of Mazatlan
Overview
Situated in Mazatlan, The Palms Resort of Mazatlan provides stylish, 4-star accommodation close to El Cid Resort Spa. It is located a short stroll from El Cid Country Club Golf Course.
The resort offers an outdoor pool and outdoor tennis courts, in addition to a kids club. Staff are available 24 hours a day and can assist with booking tours and tickets.
The elegant, air conditioned rooms have ironing facilities and a refrigerator.
Guests staying at The Palms Resort of Mazatlan can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay close at mealtime. A wide selection of dining options are also available in the surrounding area.
The resort is less than a 35-minute drive from General Rafael Buelna International Airport and Playa Las Gaviotas is a brief stroll away. It is also less than a 20-minute car ride from Old Mazatlan and Playa Olas Altas.
Latest deals for The Palms Resort of Mazatlan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Palms Resort of Mazatlan
- Beachfront
- Outdoor pool
- Infinity pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Trash cans
Services and conveniences
- Car rental
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Beachfront
- Sea view
- Telephone
- City view
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Infinity pool
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Child pool
- Playground
Outdoor
- Balcony
- Garden
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Casino
Fitness
- Tennis
Reviews of The Palms Resort of Mazatlan
8.6
Very good
1902 verified ratings
Wonderful
997
Very good
329
Good
224
Okay
121
Fair
97
Mediocre
50
Poor
84
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
1475 reviews
8.1 out of 10
1 review
8.3 out of 10
2 reviews
6.9 out of 10
2 reviews
All reviews
Pros (+) Location was nice
Cons (-) Mattresses were a bit hard. Lack of parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit The Palms Resort of Mazatlan?
The low season is in March, while the high season is in February.
How is the quality of the beds at The Palms Resort of Mazatlan?
Some guests found the beds and pillows too firm, while others enjoyed lovely rooms on the ocean side with comfortable beds.
Is parking available at The Palms Resort of Mazatlan?
Yes, the resort offers free parking and valet parking for guests, as well as offsite secure parking across the street.
What can guests expect from the food quality at The Palms Resort of Mazatlan?
The restaurant at the resort is highly praised for its very good food, special diet menus, and a great Japanese restaurant on-site.
How is the cleanliness and customer service at The Palms Resort of Mazatlan?
While some guests mentioned the need for maintenance and outdated facilities, others highlighted the attentive and friendly staff, as well as the amazing housekeeping service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with Ocean View
Guests have enjoyed the beautiful ocean views from their rooms, especially those facing the ocean.
Be Mindful of Construction Noise
Some guests have mentioned ongoing construction noise, so if you are sensitive to noise, it may be worth checking with the hotel about the status of any construction projects during your stay.
Try the Panama Restaurant
Guests have praised the Panama restaurant for its food and convenience. Consider dining here during your stay.
Check Room Amenities
Some guests have noted issues with room amenities such as internet connectivity and the condition of furniture. It may be helpful to inquire about these aspects before booking.
Utilize the Beach Access
The hotel offers easy access to the beach, which guests have appreciated.
Consider Transportation Options
The hotel's proximity to a bus stop has been highlighted as a convenient feature. Consider using the nearby bus stop for easy transportation.
Be Aware of Pool Conditions
Some guests have mentioned issues with the pool water, so it may be worth checking the pool conditions before planning extensive pool time.
Inquire About Elevator Access
Guests staying on the 3rd floor have mentioned inconvenience due to limited elevator access. If this is a concern, it may be helpful to inquire about elevator access when booking.
Enjoy the Infinity Pool
Several guests have praised the infinity pool, recommending it as a must-visit feature of the hotel.
Consider the Noise Level
Some guests have mentioned noise disturbances, particularly related to the pool area and surrounding rooms. If you are sensitive to noise, it may be beneficial to inquire about this when booking.
Location
Av. Camaron Sabalo 696, Zona Dorada, 82100 Mazatlán, Sinaloa
What's nearby
- Playa Las Gaviotas0.9 mi
- El Cid Country Club Golf Course1 mi
- Sea Shell City Museum1 mi
- Isla Los Venados1.6 mi
- Marina Mazatlán Golf Course2.1 mi
- Playa Sabalo2.4 mi
- Acuario Mazatlan2.7 mi
- Playa Norte4 mi
- Continuity of Life4.1 mi
- Punta de Clavadistas4.2 mi
- Estrella del Mar Golf Course4.3 mi
- Playa Olas Altas4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Palms Resort of Mazatlan
Low season | June |
|---|---|
High season | July |
Average price (weeknight) | $74 |
Average price (weekend night) | $81 |
When to book a room at The Palms Resort of Mazatlan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Palms Resort of Mazatlan
FAQs when booking at The Palms Resort of Mazatlan
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See most recommended stays in MazatlánGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 13.9 mi |
Everything you need to know for your stay in Mazatlán
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