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clean, pretty decor, beds are comfortable 1. untrained, uninformed staff, didn't seem to understand how the internet works?!?! When I called for the engineer, I waited another 40 minutes, he never came so I went to dinner 2. staff was slow everywhere, at the front desk, at the bar (waited 30 minutes to be asked what I wanted, even when it was not busy), slow at dinner and inexperienced so wait staff didn't know what to bring or what what combinations go together. 3. person who changed my sheets swept up my whit sweater in the sheets by accident, but I asked the front desk and the room staff to check on it and never heard back from anyone. This is not for the efficient experienced business traveler
The King bed room was very nice and looked luxurious coming in past the green door. The bed was comfortable, there were two nice chairs with pullout foot rests, a desk for me to draw and study on with a large mirror, decent selection of channels, subpar free internet (bandwidth I guess), and a large beautiful stand-in shower in the bathroom. Very neat and clean looking. Overall, I liked the price I paid for what I was getting in a comfortable room for two just getting away from a house of too many people for a day. First walking in, I detected a faint odor that I was not sure if it was from cleaning supplies or not. It was almost a mildew or musky scent, veeeerry slight though. I wouldn't have worried a bit if there was at least a clean linen scent or something more neutral.
The stay was great! The hotel was clean and the nicest I have stayed in.
The location on Square, The room styles are unique. The historic feel. The hot water was out and they needed to start the water heater. Never had that happen before. The beds need an upgrade, Also the front entrance is hard to get in and out of with luggage.
The decor was very nice. The antique furnishings were elegant. The location was great, as there are many shops and restaurants within a block or two of the hotel. The downtown area of McKinney was fairly lively, but still had a small town feel to it. The restaurant attached to the hotel (Rick's) was very nice....bring your appetite! We enjoyed a peaceful getaway, while being a short drive away from the major shopping areas. The rooms at the back of the hotel facing the alleyways (as ours was) are subject to the noises of trash and delivery trucks between 5:30 and 6:30 in the morning. If you're not an early riser, this could be a bummer.
The rooms were very modern and up to date. There was a small kitchenette that was very useful. They also had a small snack store that was very afforable. Additionally, the pool was very new. There are not very many things in the area - it is pretty residential/grocery store kind of shopping. The high way is also under construction in the area
I was able to get a room to accommodate the fact that I was on crutches and needed accessibility. They were very helpful checking us in when we arrived in the middle of the night. Breakfast was good. We were able to use the breakfast area to gather together for a game in the middle of the day. The rooms were clean, comfortable, roomy. The hotel was easy to get to. The only real downsides were not the hotel, but the area around it -- a lot of construction is going on, so the exits aren't always available. We had to do some extra driving to get to some places we wanted to go, but it's not a bad reflection on the hotel.
Service, breakfast, room style Pillows too soft
Great breakfast included. Clean and comfortable.
Beds, new, clean Sliding bathroom door that doesn't lock. No hot water in morning and poor water pressure. While sitting in breakfast area with my husband and daughter, we were watching Fox News. We were the only people in the area. A staff member came in, changed the channel, and walked away. We were still in there, and were never asked. We stay at Hampton Inns a LOT. We have always had extremely friendly staff. Not really this time.
The room smelled so much like cigarette smoke our clothes reeked of it the next day.
There were strange people walking around outside. The sheets am blankets were covered with cigarette burns and we were staying in a nonsmoking room. The hall smelled like marijuana. Also located in a bad part of town. There was nothing enjoyable about motel 6. We checked in at 6, left and got dinner, came back and checked out before midnight.
Location ONLY From elevator to room. This is not for seniors or single women or children. There were young men & older that seem to roam the halls, hanging out, drinking & etc. Seem to be some women that came & went. Room ONLY for 1 night IS enough!
The hotel staff wasn't available. I called numerous times and never got an answer.
The staff is freindly The elevator is slow
The hotel was easily reached from the road with pretty of parking. The rooms had kitchenette with microwave, refrig, and sink. No dishes but can be rented from desk. Staff was very helpful and very nice. The building has an elevator. Rooms are basic. The bed was hard but the staff gave us an extra blanket and comfort. Walls was a little thin but noise dropped significantly after 10:00.
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Service and amenities were top notch for 4 star hotel! The bed and pillows were down right awful. My wife and I tossed and turn the entire night.
Our room smelled funny and the price was high. To top it off there was no breakfast served so that makes this not a kid friendly place to stay.
Evening front desk clerk, he was very nice in checking in. Filthy NASTY mattress, carpet, mold, barely shutting doors, staff walking in on you in room, when you leave your room they come in turn off AC & unplug fridge that I had full of now ruined food. Police, prostitutes & drug use always seen. Just shocked didn't know this chain was so bad.
Nothing Found some pubic hairs in my freshly made bed when I got there.
The low price Took a shower, had no towel. Homeless people staying in room below me. Drug deal 2 times within a span of 39 minutes. This was like a real life episode of the HBO series The Wire.
I ❤️ The price per night.....We just needed a room that was close to family, safe and with decent A/C. Didn't care for the thin walls or for the elephants that roomed above us but what can you expect at that low price ??
Absolutely nothing! No hot water. 2 towels for 4 of us- was told they don't have extra towels. Worker was painting the walkway in front of our room without any wet paint signs or any verbal warning. I suggested putting a sign up- was told nobody reads signs. Worker was rude acting like it was our fault we walked through the paint. Pool looked disgusting-very dirty. Cigarette burns on the bathroom counter and in the bed covers. Coffee maker didn't work. Non- smoking room smelled like smoke. Very run down. Will never stay here again and would never recommend this motel.
It was fairly quiet, the front desk staff was very polite and efficient. Several amenities were missing or outdated. There was a spot on the wall for a clothes iron, but the iron was missing. The clock was unplugged, the TV was very old and poor quality.
The location was very near the downtown McKinney square. This is the type of hotel where you enter the front door to your room from the outside. My front door faced Hanks, an outdoor style live music bar. It was pretty loud.
Location was great and the bed was comfortable! Breakfast better than expected for a $--- room. Skanky desk staff, though they were helpful. Shower didn't work correctly - hardly could take a shower at all. No parking near room - had to walk across poop-filled grass 40yds.
This guest did not leave comments about this hotel.
Breakfast Old hotel not worth the money
No one bothered me Yes, the rooms were not clean, the property was not clean, criminal acts being conducted at this site. People outside working on autos, food and trash on stairway. Rooms were dirty,
Location Hot water did not work
Cleanliness of the room
The front staff was very friendly. We kept having problems with our key cards. There was no maid service in our room.
The king size bed was comfortable. The building and grounds were dirty and littered. The sidewalk was old and worn. The outside needed to be cleaned.
Will never stay here again Everything.
Texas shaped waffles. Fix the door jam in the bathroom. My Mother got stuck inside.
The experience was awful i recieved apidwr bits that caused my whole arm to swell the manager put me in a different room thought id stay one more night to give them another try and it was not any better the night staff was rude and hateful And when i was checking out the cleaning lady but a basket next to my door n left why i was loading my car n i thought i be nice by puting my dirty towels in the buggie for her n they charged my credit card for them n refuse to watch camera to refund it
I get there and it's a non smoking room but filled with smoke. The TV remote didn't work, the bathroom had one towel and one soap. No trash bags and NO outlets except a for one WAY across the room. I didn't like it at all.
Staff was nice and helpful. The room was clean. No iron but there was an ironing board. There was no hair dryer. Beds were not as comfortable as they should be.
Lobby area was very nice and modern. Staff were very friendly and the facility was clean. Stayed on the 2nd floor Nd the entire floor smelled like it was an old smoking floor. We had a non-smoking room but it also smelled like it was an old smoking room. In addition, the bed was lumpy.
Wish breakfast was included in the price. This is something most hotel guests expect these days, so we felt sorta sucker-punched when we were charged for breakfast. Service was good, but hotels pretty much need to include breakfast now in order to be competitive. Probably wouldn't stay at a Hilton again because I don't want to pay extra for breakfast.
We had great stay. Service was great. Quick hard line internet for my laptop. They had a couple small events going on but everything was smooth and under control. Great friendly service.
Room and service were excellent. Room had obviously just been remodeled
Nice and clean
At least I had a roof over my head. Was not advised of renovations being done throughout. My room was surrounded by workers that enjoyed starting at 7am by banging on everything. Sleep was also disturbed during the evenings. Complained 4 times. Never asked for money back etc...but reconsidering.
the proximenty to business and highway hotel was dirty and seemed to not be kept up..... Saw several things that just did not reflect pride of ownership...
the friendly staff the guy was very friendly and respectful
Staff Need to do maintenance on hotel rooms.
hotel was clean and comfortable. Quiet surroundings and near to our desired family visit. Not much. would have appreciated a better quality of towels.
Room was very nasty and outdated . motel 6 is a lot better than this hotel carpet was nasty bedspread was very nasty
Absolutely nothing. I did not like my entire experience. I booked my room online because it claimed to have a indoor heated pool with spa, along with a Jacuzzi tub in our room. No heated pool, every single inch of this hotel was filthy and disgusting.
Nothing Rooms did not lock had blacl mold in shower
It was a great location Very old and outdated. It had a strong musty odor so we had to rewash our clean clothes once we got home. The room had blankets with cigarette burns on them. The hinges on the bathroom door were rusted through.
the whirlpool tub was really great ........the rooms were clean the place needed some touchup maintenance........and they were suppose to set out a breakfast and it was never there and we waited for quite some time .........I had a bad allergy attack perhaps the cleaning products used...NO elevator had to use stairs
Seemed a little better than I had expected based on the other ratings. Some of them were older though, so maybe they have made improvements. Not a 5 star, not a bad deal for the price. No frills, but not as overpriced as most of the places around here now Loud humming noise from the place next door in the middle of the night woke me up. Had to turn on the semi-noisy A/C to drown out that noise.
It was easy access in and out for the freeway. Had good a/c. The toilet did not flush. Carpet was worn and dirty.
Close by location Very noisy it sounded like people were stomping in the room above us
TV had no guide to be able to see what you were watching. The tub had cigarette Burns on the side of it. The toilet rocked when you sat on it. The pool and hot tub were disgusting!