Basics
General
Services and conveniences
Bathroom
Accessibility and suitability
Dining
Media and entertainment
Laundry
Family friendly
Kitchen
Parking and transportation
Bedroom
Pool and spa
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Shaza Makkah is highly praised by guests, offering a wide variety of options and excellent quality, making it a standout feature of the hotel.
Is the hotel suitable for elderly guests?
While the hotel is close to the Haram, the uphill walk back to the hotel may be tiring for older guests. However, the hotel provides shuttle service to alleviate this concern.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the cleanliness of the hotel rooms, highlighting the fantastic cleaning service provided by the staff.
What are the parking options at the hotel?
The hotel offers parking facilities, but some guests have mentioned that there is a charge for parking, which may be a consideration for those traveling by car.
What are the standout features of the hotel's staff?
Guests have repeatedly commended the hotel staff for their friendliness, cooperation, and exceptional service, making for a memorable and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Location for Elderly Guests
Some guests found the uphill walk back to the hotel from the Haram tiring, especially for older individuals. It's advisable to consider this factor when booking, especially for elderly guests.
Take Advantage of the Shuttle Service
While the hotel is close to the Haram, the uphill walk back can be challenging. Guests suggested making use of the shuttle service provided by the hotel for added convenience.
Check Room Size
Some guests found the rooms to be small, so it's worth considering this aspect when booking, especially for those who prefer more spacious accommodations.
Enjoy the Breakfast
Many guests praised the breakfast, describing it as fantastic with plenty of choices. It's recommended to indulge in the breakfast offerings during the stay.
Consider Noise Levels
A few guests mentioned that the central air conditioning system was noisy, so light sleepers may want to take this into account when selecting a room.
Take Note of Wi-Fi Quality
Some guests reported issues with the Wi-Fi, so it's advisable to check the Wi-Fi quality if reliable internet access is essential during the stay.
Be Mindful of the Uphill Route
While the hotel is close to the Haram, guests highlighted that the route back to the hotel involves an uphill walk, which may be challenging for some. This is something to consider, especially after a few hours of completing Umrah.
Appreciate the Staff
Several guests commended the staff for their friendliness and helpfulness. Taking the time to appreciate the staff's efforts can enhance the overall guest experience.
Consider Room Service
Guests appreciated the room service and the attentiveness of specific staff members. It's worth considering utilizing the room service for a comfortable and convenient stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | March |
Average price (weeknight) | $305 |
Average price (weekend night) | $592 |