Gran Hotel

The breakfast at Gran Hotel is known to be disorganized and just okay, according to some guests. However, others found it delicious and enjoyable. It's worth noting that the hotel staff is nice and the location is convenient for exploring the area.

Guests have praised the staff at Gran Hotel for being helpful, friendly, and accommodating. Some specifically mentioned the excellent service and full attention from all staff. However, a few guests had concerns about noise and communication issues at the entrance.

The beds at Gran Hotel have received mixed feedback. While some guests found them very comfortable, others mentioned that they were hard and stiff. It's important to note that the hotel is located near a main avenue, which may contribute to noise levels.

Some guests expressed concerns about security at Gran Hotel, particularly regarding the lack of security and little communication at the entrance. Additionally, there were comments about the hotel rooms not being secure, with limited camera views of entrance doors.

Gran Hotel's location is praised for being great and perfect for exploring the area, with a 24-hour restaurant nearby. However, some guests mentioned street noise at night and traffic as drawbacks. It's important to consider the nearby attractions and the convenience of the location.

Several guests enjoyed the balcony and recommended it for a more enjoyable stay, despite potential street noise.

Some guests mentioned street noise as a potential issue, so light sleepers may want to consider this before booking.

Guests appreciated the convenience of a 24-hour restaurant next to the hotel and felt safe walking there at night.

Several guests were disappointed with the breakfast, so it may be worth exploring nearby breakfast options.

Some rooms may be noisier due to their proximity to the main street, so guests sensitive to noise should inquire about room location.

Some guests mentioned unexpected tax charges, especially for Colombian visitors, so it's advisable to clarify this before booking.

Many guests praised the helpful and friendly staff, particularly for organizing transportation and providing local information.

While some guests found the rooms comfortable and in good condition, others noted noise and suggested improvements to the presentation of food at breakfast.

A guest reported a theft and expressed disappointment with the hotel's response, so it's advisable to use the provided safe and take extra precautions with valuables.

As there is no A/C in some rooms, guests should be prepared for warmer temperatures, although fans are provided.