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Staff kindness; good food and good breakfast for 3* hotel Lack of information about possibility of cots in a double room and politic of children charge by age.
The service from staff and the lovely pool area. Also games and play area for children was good.
food / no english menu
The management and staff dedication to service,professionally run.It should qualify as 4*. I liked all aspects.The hotel was a very pleasant experience
Very nice swimming pool and excellent breakfast buffet. This is more a business hotel. Too far away from the beach. Restaurant is very uncausy.
Swimming pool and location We stayed at 5 different hotels in the region, Vila Park was no better or worse on average, but cost nearly as half as much again.
Very helpful staff, very good standard of rooms and public areas, good restaurant with sensible pricing, and easy parking. No,everthing was first rate.
great price great hotel and no fuss, booking was all ok, no hiches
This hotel is perfect for rual tourism, if you interested to see Portuguese countryside that is. Although it is fairly close to beaches and Santo Andre lake, you will still need a car to get to them. There is absolutely nothing within walking distance and the local transportation is very few, if non-existant. The carpet that covers the corridors and the rooms must be thoroughly cleaned or better, replaced.
Wonderfully helpful and friendly service staff.
Staff very pleasant and helpful. Secure parking. Spotless room. In the middle of town. Free wireless internet. Bar reasonably priced. Small but adequate bathroom. No restaurant but buffet breakfast and limited room service.
Very friendly staff and clean rooms
Very clean hotel. Comfortable room. Excellent breakfast.
I was quite happy about all the hotel's facilities. Noise from the family in the room next door.
There was a garage that was locked during the night time.
Location Lack of quality in the products used for the breakfast, specifically in the coffee taste which is absolutely undrinkable. The room was not cleaned when the keys were given, and quickly done after, but ....!!!!
Very quiet hotel. Only stayed for1 night and arrived late.
localization - it's really oazis of peace It was too cold and too humid in the rooms - at night I was freezing - I think this hotel is ONLY for summer. And I miss my hot baths - the water was not warm enough for bath - only shower! But some people like shower?
Bright, modern hotel. Excellent breakfast, beautifully presented. No garden space to relax in.The hotel was out of the way of tourist attractions as it was as it name implies in a rural location.
Friendly staff, tasty breakfast. The reception is open till midnight. The staff members have problems with the English language.
very kind personnel
Comfortable and relaxing with friendly helpful staff.. No swimming pool as yet but informed by staff it will be installed by next year.
Friendly staff and comfortable accommodation Position a little remote which is not necessarily a problem except there is no restaurant or bar and the nearest are a car ride away
Internet access was good. Late breakfast possibilities. This is a big handicap for business people. No good table for work with laptop and papers.
Really nothing. I was counting the hours to leave. Poor in everything and the prices are ridiculous expensive for what they offer as comfort. I specially didn't like the smell of the rooms, the facilities really poor, the breakfast room , the fact that we are paying a silly money for a poor room that doesn't offer us even soap nor shampoo and the fact that the price they are offering on booking.com is exactly the same as the reck rate. What's the point to be in booking.com?
I liked the people sympathy, the comfort, space and cleanliness of the room.
Cleanness of the room, kindness of the staff, comfort of the room, silence: I appreciate the proposal to the customer to keep the towels for more tha one day, in order to save water and energy. You can't have your breakfast before 8.00 AM: it's too late. It would be nice to have more choice, i.e. some jam or honey.
Comfortable and quiet. I was very grateful that a member of staff took me to the station when there were no taxis and I would have missed my train. The hotel is described as having a restaurant, when I arrived I asked about the restaurant and the receptionist said yes,they had one. When I returned in the evening to eat, the restaurant was not open. The town is small and I had a problem finding somewhere to eat. Guests should be told of closed restaurants before booking.
The hotel is clean and central. The breakfast is good. The hall is a bit dark. When we were there the internet connection didn't work.
The town itself was ok . The hotel was very clean and modern. The food was ex and also the Breakfast. The location was slightly outside the city.
The cleanliness of the room. The breakfast offer was poor and the service was not up to the rest of hotel standard.
The staff worked hard to talk to us in English although this hotel is in a small country town and not a holiday resort. Nothing at all.
The atmosphere in the hotel was great! We felt like family! The food was delicious. We really enjoyed our stay!!! Definitely will be back!
Very friendly relaxed atmosphere - spent a lot of time chatting to locals. Good food!
Friendliness of the staff. The breakfast was very nice and staff attentive. No.
If you want a hotel anywhere near this location, this is the place to stay. Eddy & Laurent are excellent hosts. Take the opportunity to enjoy a true & unique 'Country House' hotel with it's own special features. Warm hospitality & great breakfast
Staff are very kind and helpfull with the bagage and with my pets( 2 female boxers dogs). The rooms have a good space and the ambiance is very familiar and quiet.
Professional but friendly. A little bit expensive considering the position in the middle of the country.
The owner made us feel very welcome and was very helpful.
Small place but very friendly atmosphere,
Nice place to spend some days of real relaxing holiday. Unfortunately i spent only 1 night there with my girlfriend and a couple of friends, but that one was amazing! There are several beaches and also very good places to eat local dishes. Staff very friendly.
The staff was very friendly and supportive. Eddy even helped me out with a problem I had with my car and drove with me to a garage where it was sorted out! The staff provided us with all sorts of info, which made it really easy for us to find nice beaches and excellent restaurants. It felt very cosy, I loved the work they put into the garden (nice turtles!), the pool bar, the breakfast, the whole experience was very enjoyable. It is a wonderful place to relax and meet friendly people. I hope I can come back!