Services and conveniences
Pool and spa
Basics
Parking and transportation
Accessibility and suitability
Laundry
Bathroom
Dining
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast service?
You can expect excellent breakfast service with friendly staff.
Are the hotel's gardens and pool worth visiting?
Yes, the hotel features an authentic hacienda with amazing gardens and a pool for you to enjoy.
What are the common concerns about the hotel's rooms?
Some guests have mentioned that some rooms have a mold smell and outdated design.
How would you describe the hotel's staff?
The staff is very friendly and provides a great hacienda experience.
What are the guests' opinions about the beds at the hotel?
Some guests have found the beds to be disappointing and described them as horrible.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a Garden View
Several guests praised the beautiful gardens and pool, so opting for a room with a garden view could enhance your experience.
Be Mindful of Potential Mold Smells
Some guests mentioned that certain rooms had a mold smell and outdated design, so it may be wise to inquire about room conditions before booking.
Take Advantage of the Authentic Hacienda Experience
Many guests appreciated the authentic hacienda atmosphere and excellent breakfast, making it a highlight of their stay.
Check Room Conditions Beforehand
A few guests expressed disappointment with the room quality, particularly the beds, so it's advisable to check room conditions and possibly request a room change if needed.
Be Aware of Potential Pricing Issues
One guest had an issue with unexpected charges, so it's recommended to clarify all pricing details with the hotel before finalizing your booking.
Enjoy the Friendly Staff and Service
Multiple guests praised the friendly and helpful staff, enhancing the overall experience at the hotel.
Explore Nearby Museums and Attractions
The hotel is conveniently located near several museums and attractions, making it easy to explore the local culture and history.
Take Note of Check-in and Check-out Times
The hotel offers flexible check-in and check-out times, allowing guests to have a convenient and relaxed arrival and departure.
Relax in the Beautiful Outdoor Spaces
With a garden, pool, and terrace/patio available, guests can take advantage of the hotel's outdoor amenities for relaxation and leisure.
Inquire About Room Upgrades
Considering the mixed reviews on room quality, it might be beneficial to inquire about potential room upgrades for a more comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | July |
Average price (weeknight) | $172 |
Value for money | 10.0 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Mérida Rejon |
Distance to airport | 5.4 mi |