Hotel Casa del Balam
Photos of Hotel Casa del Balam
Overview
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Amenities at Hotel Casa del Balam
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- Flat-screen TV
- TV
General
- Window
- Family rooms
- Slippers
- Interconnected room(s) available
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Trash cans
Accessibility and suitability
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Dining
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Parking
Workspace
- Fax/photocopying
Things to do
- Gift shop
Reviews of Hotel Casa del Balam
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms?
While some guests have mentioned concerns about cleanliness, others have found the rooms to be very well appointed and spacious, with a delicious smell and beautiful traditional architecture and decor.
What are the dining options like at the hotel?
The attached restaurant offers great food with a nice variety, and the bar plays music throughout the day. Additionally, there are plenty of places to eat around the hotel, providing guests with a range of options.
Is the hotel staff helpful and friendly?
The staff, including the receptionists, are described as friendly, warm, and cheerful, providing excellent service. However, some guests have mentioned that the management could be more responsive to concerns.
How are the beds in the hotel rooms?
Guests have found the beds to be comfortable, and some have specifically mentioned the spacious rooms and comfy beds as a positive aspect of their stay.
What can guests expect from the hotel's location?
The hotel is very practically located in the center of Merida, providing easy access to the town's attractions and offering a convenient and central location for exploring the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests experienced constant street noise, so consider requesting a room away from the street to ensure a quieter stay.
Check the Status of the Pool
Before booking, inquire about the availability of the pool, as some guests encountered it being closed for renovation or maintenance during their stay.
Be Mindful of Room Selection
Guests recommended checking the room thoroughly upon arrival, as some encountered issues with cleanliness, outdated appliances, and unreliable air conditioning.
Inquire About Parking
The hotel's parking lot is not directly connected, so it's advisable to inquire about the parking situation and any potential inconveniences related to road maintenance or construction.
Consider Bringing Your Own Towels
Some guests reported receiving only one set of bath towels and encountering stained towels, so it might be helpful to bring your own towels for added comfort.
Request a Room with a View
Guests appreciated the view from their rooms, particularly those facing the inner courtyard or with a balcony, so consider requesting a room with a pleasant view for an enhanced experience.
Verify Amenities Before Arrival
Some guests found discrepancies between the amenities promised during booking and the actual room features, so it's advisable to verify the amenities with the hotel before arrival.
Plan for Potential Room Changes
Be prepared for the possibility of room changes, as some guests had to switch rooms multiple times due to issues with facilities and room conditions.
Check for Construction Updates
Inquire about any ongoing construction or road works near the hotel, as some guests experienced inconvenience due to road closures and dust from nearby works.
Confirm Booking Terms
Some guests reported that the hotel did not honor their booking terms, so it's recommended to confirm all booking details and terms with the hotel in advance.
Location
What's nearby
- Teatro Peón Contreras64 yd
- Parque Hidalgo189 yd
- Palacio de Gobierno305 yd
- Catedral de Mérida351 yd
- Plaza Grande383 yd
- Museo Fernando García Ponce-Macay384 yd
- Museo Casa Montejo0.3 mi
- Merida Inglés Library0.3 mi
- Museo de Arte Popular de Yucatan0.4 mi
- Museo de la Ciudad de Mérida0.4 mi
- Parque de La Mejorada0.4 mi
- Museum of Anthropology and History0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Casa del Balam
Low season | April |
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High season | January |
Average price (weeknight) | $66 |
Average price (weekend night) | $54 |
When to book a room at Hotel Casa del Balam
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Nearby hotels and places to stay
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See most recommended stays in MéridaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Mérida Rejon |
Distance to airport | 3.2 mi |