Overview

Hyatt Regency Merida
Top Family Hotel

Avenida Colony Calle 60 #344, 97000 Merida, YU, Mexico
+52 999 942 1234

$78+

Overall guest ratings

8.7/10 Excellent
Based on 1,386 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.9
  • 4.8

Good to know

  • Nice building
  • Great menu
  • Friendly service

Nearby

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    About

    A 289 room 5 star hotel, situated in the heart of the commercial and financial district and only 100 meters away from the romantic Paseo Montejo. Take a carriage ride to downtown (only 10 minutes) and enjoy the wonderful paintings by Pacheco in the Government Palace. The hotel opened in March of 1994.

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    Hyatt

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,386 reviews
    • 9.0 "Food is to die for."
      8.6 "86% loved the menu selection."
      8.2 "Yummy desserts, said 82%."
    • 9.0 "Terrific location."
      8.9 "City centre within easy reach, said 89%."
      8.0 "80% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 4.8 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      1.1 "89% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      2.9 "71% criticized the small bathroom."
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    Overall Rating

    8.6 Excellent
    Based on 679 reviews
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.9 "Food is delicious."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.7 "Vibe was decent."
    • 4.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.7 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      3.1 "69% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.2 "88% found problems with the furniture."
    • 4.6 "Not very clean."
      3.1 "69% said rooms were dirty."
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    Overall Rating

    8.4 Excellent
    Based on 443 reviews
    • 9.1 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      1.2 "For 88%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."

    Overall Rating

    7.7 Good
    Based on 55 reviews
    • 8.6 "Great service."
    • 5.6 "Vibe was decent."
    • 4.3 "Rooms are not good."

    Overall Rating

    8.1 Excellent
    Based on 207 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 5.1 "Vibe was decent."
    • 4.7 "Not very clean."
    • 4.7 "Not very comfortable."
    • 4.2 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Great menu"
    "Friendly service"
    data provided by TrustYou
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