Pros (+) Que todo el personal es muy atento, así como los cuidados y limpieza del hotel
Cons (-) Quizá que el menú de restaurante y servicio a cuartos sea un poco más variado
4 stars
Hyatt Regency Merida
Photos of Hyatt Regency Merida
Overview
Set in Merida Historic Centre, Hyatt Regency Merida is five minutes from Paseo de Montejo and offers an outdoor pool. It also features a kids club, valet parking and an express check-in and check-out feature.
Hyatt Regency has recently been refurbished and offers babysitting/child services, a 24-hour reception and an airport shuttle. In addition, the multilingual staff are available to provide assistance. The hotel also features a well-equipped fitness center.
There are 289 modern rooms at Hyatt Regency Hotel, each offering all the necessities to ensure a comfortable stay. They are also fitted with a mini bar and a hair dryer.
Hyatt Regency Hotel Merida's boutique bar has a varied drinks menu, while the on-site restaurant serves international and local dishes. Alternatively, there are numerous other eating options in close proximity. For those with day trips planned, the hotel provides packed lunches if required.
Hyatt Regency Merida is a convenient place to explore nearby Yucatan Siglo XXI Convention Centre and Merida Cathedral, as well as everything the local area has to offer. The staff at the tour desk are available to book and organize activities in Merida.
Latest deals for Hyatt Regency Merida
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Regency Merida
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Executive lounge access
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Massage
- Pool bar
- Outdoor pool
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Hyatt Regency Merida
8.5
Very good
1052 verified ratings
Wonderful
528
Very good
183
Good
143
Okay
82
Fair
55
Mediocre
30
Poor
31
Summary of reviews
Guests say
Guests appreciated the great location and attentive service of the hotel, with many highlighting the friendly staff and good facilities. However, there were significant complaints about cleanliness, with dusty rooms and old carpets noted by several reviewers. Additionally, some guests mentioned issues with noise and outdated facilities, impacting their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.5 out of 10
259 reviews
8.4 out of 10
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8.1 out of 10
2 reviews
9.5 out of 10
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9.1 out of 10
2 reviews
All reviews
Pros (+) las atenciones del personal, siempre muy atentos ya gradables
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The on-site restaurant serves international and local dishes, and there are numerous other eating options in close proximity.
Are there any specific amenities for families with children?
The hotel offers a kids club and babysitting/child services, making it convenient for families with children.
What are the parking options available at the hotel?
The hotel provides valet parking and private parking, as well as free parking and shuttle service for additional convenience.
How is the cleanliness of the hotel rooms maintained?
The hotel ensures daily housekeeping, and guest accommodations are disinfected between stays, with all necessary safety protocols in place.
When is the best time to visit the hotel?
The high season is in November, offering a great time to experience the hotel's excellent location and comfortable rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool or Paseo Montejo comes highly recommended.
Consider Room Selection Carefully
Some guests reported that the Regency Club room, despite being more expensive, did not meet their expectations in terms of cleanliness and service. It may be prudent to thoroughly research room options before booking.
Be Mindful of Noise Levels
Several guests noted that the walls are quite thin, and noise from neighboring rooms and the hallway can be disruptive. Light sleepers may want to consider this when choosing a room or bring earplugs.
Check the Air Conditioning
While the hotel is generally well-maintained, some guests found the air conditioning to be excessively cold in public areas. It may be advisable to inquire about temperature control options in advance.
Explore Nearby Attractions
The hotel's location near Paseo Montejo offers easy access to various attractions such as Casa Montes Molina Museum, the Museum of Anthropology and History, and the Merida Cathedral. Take advantage of the hotel's proximity to these sites.
Be Aware of Service Limitations
Some guests experienced issues with the availability and quality of services, such as the business center, laundry service, and food and drink options. It might be helpful to manage expectations regarding these amenities.
Plan for Early Check-in
Guests who arrived early found that they had to wait for their rooms. Consider this when planning your arrival time and inquire about using the gym facilities to freshen up while waiting for your room assignment.
Consider Alternative Dining Options
While the hotel offers dining facilities, some guests found the food and service to be subpar. Exploring nearby restaurants and cafes could provide more satisfying dining experiences.
Inquire About Accessibility
If accessibility is a concern, it's advisable to confirm the availability of amenities such as wheelchairs and accessible rooms, as some guests encountered issues with these services.
Double-Check Special Requests
Guests who made specific requests, such as cribs or room arrangements, encountered issues with fulfillment. It may be beneficial to follow up on special requests to ensure they are met.
Location
Avenida Colon Esquina Calle 60, 97000 Mérida, Yucatan
What's nearby
- Paseo de Montejo245 yd
- Casa Montes Molina Museum260 yd
- Palacio Canton0.5 mi
- Casa Pompidou0.9 mi
- Merida Inglés Library1 mi
- Teatro Peón Contreras1.1 mi
- Museo de Arte Popular de Yucatan1.2 mi
- Galeria Tita Arte en Piedra1.2 mi
- Parque Hidalgo1.2 mi
- Parque de La Mejorada1.2 mi
- Catedral de Mérida1.3 mi
- Plaza Grande1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Merida
Low season | July |
|---|---|
High season | November |
Average price (weeknight) | $129 |
Average price (weekend night) | $152 |
When to book a room at Hyatt Regency Merida
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Regency Merida
FAQs when booking at Hyatt Regency Merida
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Mérida Rejon |
Distance to airport | 4.2 mi |