Overview

Castle Hotel

Castle Street, Merthyr Tydfil, CF47 8BG, United Kingdom
+44 168 538 6868

$69+

Overall guest ratings

7.0/10 Good
Based on 532 reviews

Review highlights

  • 9.4
  • 8.4
  • 5.2
  • 4.4

Good to know

  • Accessible parking

Nearby

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    About

    Located near a train station, Castle Hotel is a great choice for a stay in Merthyr Tydfil. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 532 reviews
    • 9.4 "Incredible bar."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.0 "Location is great."
      7.1 "Great parking, according to 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 6.8 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      4.4 "56% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
    • 2.8 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      0.3 "97% didn't like the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 250 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.2 "Location is great."
      7.1 "Great parking, according to 71%."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.4 "Internet is average."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      0.3 "97% didn't like the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 101 reviews
    • 9.1 "Excellent value."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.0 "Good breakfast."
    • 6.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Not very clean."
    • 4.4 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
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    Overall Rating

    7.1 Good
    Based on 180 reviews
    • 9.0 "Excellent value."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.1 "Location is great."
      7.0 "Great parking, according to 70%."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
    • 2.9 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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