Overview

Castle Hotel

Castle Street, Merthyr Tydfil, CF47 8BG, United Kingdom
+44 168 538 6868

$55+

Overall guest ratings

7.0/10 Good
Based on 554 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.0
  • 4.7

Nearby

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    About

    Located near a train station, Castle Hotel is a great choice for a stay in Merthyr Tydfil. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 554 reviews
    • 9.2 "Excellent value."
      10.0 "100% thought it was a great value."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      2.5 "75% said the bathroom was dirty."
      0.8 "Unclean dining area, according to 92%."
    • 4.7 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      2.5 "75% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
      3.1 "69% found problems with the furniture."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      0.8 "92% thought the facilities needed updating."
    • 1.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      0.7 "93% didn't like the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 254 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.4 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.4 "76% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
    • 4.0 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
    • 1.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      0.5 "95% didn't like the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 88 reviews
    • 9.3 "Excellent value."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Not very clean."
    • 4.4 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
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    Overall Rating

    7.1 Good
    Based on 210 reviews
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 4.8 "Not very clean."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.0 "80% had problems with the shower."
    • 3.7 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
    • 1.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      0.5 "95% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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