Overview

Castle Hotel

Castle Street, Merthyr Tydfil, CF47 8BG, United Kingdom
+44 168 538 6868

$56+

Overall guest ratings

6.9/10 Good
Based on 560 reviews

Review highlights

  • 8.5
  • 7.9
  • 4.4
  • 3.9

Nearby

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    About

    Located near a train station, Castle Hotel is a great choice for a stay in Merthyr Tydfil. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 560 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.9 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      3.3 "67% thought the tv was sub-standard."
      1.8 "82% found problems with the furniture."
    • 3.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      2.0 "80% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 1.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall Rating

    6.8 Good
    Based on 252 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.0 "Location is great."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 112 reviews
    • 9.1 "Excellent value."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.7 "Good location."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.0 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."

    Overall Rating

    6.9 Good
    Based on 196 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 7.6 "Good location."
    • 5.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
    • 3.6 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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