rate per night
based on 579 reviews
Services and conveniences
Health and safety
Accessibility and suitability
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Rooms not correspond to Marriot standards; they are out of date and without proper mantainance. Small bathroom and doesn't have mini bar. Housekeeping is so poor; they limited to male the beds and change towels; really bad!
The maid came barging into the room at 845am and told me where to leave her tip. I will not ever be back.
It's the small things that make or break this hotel. The room was nice and comfy enough but our room service breakfast menu had clearly been written in by the previous guest. The carpets in the halls are coming up--we tripped a few times. My 'favorite' part of the stay was when I checked in and the Front Desk Agent asked if we were familiar with the area. When I told her that we were from Metairie and were just 'hanging out' for the weekend she made a face and said, "Hm. Well some of us just aren't able." Not my fault she's bitter about working at a front desk.
Front desk was busy so even though I mobile checked-in, I had to wait . I also asked about UPS shipping and the early morning group couldn't help me. I had to wait for the day time crew. The room seemed worn and like it needs updating. The coffee shop on the main floor (part of the hotel) was out of soy milk all three days I stayed at the hotel. Very disappointing.
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Guests with existing New Orleans Marriott Metairie at Lakeway reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at New Orleans Marriott Metairie at Lakeway for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
New Orleans Marriott Metairie at Lakeway is located at 3838 North Causeway Boulevard, 2.2 miles from the center of Metairie. Lake Pontchartrain Causeway is the closest landmark to New Orleans Marriott Metairie at Lakeway.
Check-in time is 3:00 PM and check-out time is 12:00 PM at New Orleans Marriott Metairie at Lakeway.
Yes, New Orleans Marriott Metairie at Lakeway offers free Wi-Fi.
No, New Orleans Marriott Metairie at Lakeway does not offer free parking.
No, New Orleans Marriott Metairie at Lakeway does not offer free airport shuttle service.
New Orleans Marriott Metairie at Lakeway is 6.4 miles from New Orleans Louis Armstrong. New Orleans Marriott Metairie at Lakeway is 69.1 miles from Baton Rouge Ryan.
No, pets are not allowed at New Orleans Marriott Metairie at Lakeway.
No, New Orleans Marriott Metairie at Lakeway does not have a pool onsite.