Homewood Suites by Hilton Metairie New Orleans

2730 Severn Ave., Metairie, LA 70002, United States
+1 504 509 7410

Cheapest
rate per night

9.2

Excellent
based on 262 reviews
Homewood Suites by Hilton Metairie New Orleans - Metairie, LA
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK $114
Hilton $114
KAYAK $114
KAYAK
Hilton
KAYAK

Good to know

Distance to city center 1.1 mi
Location rating 8.9

Rooms

Check-in
Check-out

King Rooms

$114+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$114 per night
IMAGE
Unknown
$122 per night
IMAGE
King bed
$137 per night
IMAGE
King bed
$137 per night
IMAGE
Unknown
$147 per night
IMAGE
King bed
$156 per night
IMAGE
Unknown
$158 per night
IMAGE
King bed
$160 per night
IMAGE
King bed
$160 per night
IMAGE
King bed
$160 per night
IMAGE
King bed
$205 per night
IMAGE
King bed
$251 per night
IMAGE
King bed
$274 per night

Queen Rooms

$182+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$182 per night
IMAGE
Queen bed
$251 per night
IMAGE
Queen bed
$297 per night

Reviews

Pros

Cons

Traveler rating

121
14
5
2
0

Time of year

Traveler type

Show reviews that mention

+
bed was very comfortable in 31 reviews
breakfast staff in 77 reviews
breakfast was good in 58 reviews
clean hotel in 34 reviews
com is not accurate in 2 reviews
easy access to interstate in 8 reviews
enjoyed our stay in 26 reviews
flush toilet in 4 reviews
happy hour in 10 reviews
marcus in 3 reviews
perfect for exploring in 32 reviews
plenty of room in 52 reviews
potato chips in 2 reviews
staff to be attentive in 64 reviews
water pressure in 28 reviews
  • Good
    Nov 2019
    6.3

    Central location, personable staff.

    High cost did not meet low comfort level. Mattresses were extremely uncomfortable.

  • Good
    Nov 2019
    8.0

    When we arrived, there was no one at the front desk. We waited approximately 10-15 minutes before the manager left a staff meeting being held in the dining room. She apologized profusely that no one was at the desk to greet us and said that there was a staff member who was supposed to be at the desk but must have been detained on a phone call in the back. (The front desk also has a phone available for staff to use.) However, when we returned to the hotel around 9:00pm, again, there was no one at the front desk until a staff member came out from the back. I don't believe I've ever had this situation occur during extensive travel. When we were leaving the hotel the next morning, we stopped at the front desk to let the staff know that our son would be staying that evening and requested that housekeeping make up the sofa bed. The front desk attendant wrote our room number down on a sticky note and indicated she would communicate our request to housekeeping. When we returned to our room Saturday evening, the sofa bed was not made up so I contacted housekeeping. I explained my request, but was asked by the housekeeper to call the front desk because she spoke limited English and did not understand my request. I then contacted the front desk, but was told by the front desk attendant, "I've never heard of housekeeping making up the sofa bed. Guests make up the sofa bed if they want to use it." Again, l've traveled extensively, staying at medium-priced to luxury hotels, but have never had do-it-yourself bedding. And if this is the policy of this hotel, why wasn't I informed of this when I made my initial request to the front desk assistant that morning? It was a strange stay to say the least.

  • Excellent
    Nov 2019
    9.0

    Coffee set-up was good and had a good Happy Hour set-up.

    The bed was uncomfortable. The staffer put me next to the side entry door (too much noise with incoming and outgoing guests).

  • Excellent
    Oct 2019
    8.3

    Great stay.

    The photos are very misleading when booking the king studio suite vs the queen double-beds suite. Caution: there are no queen rooms that are separated from the living room - like the pictures clearly show on their website AND on booking.com website!!! And some days the rooms weren’t all the way clean. See the pictures below.

  • Excellent
    Sep 2019
    9.6

    The front desk staff was amazing. We stayed for the weekend of our wedding. The lobby turned out great to take pictures in.

    The cleaning staff needed to pay a closer attention to detail cleaning of the rooms. It was little things. But still shouldn’t have been missed.

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About

Overview

Just eight miles from New Orleans, you’ll find our welcoming Homewood Suites by Hilton Metairie New Orleans hotel. With all the comforts of home and plenty of extras, you’ll enjoy a long stay at our well-designed property. Rest in a spacious studio or one bedroom suite. Each suite offers a complete kitchen with a full-sized refrigerator, microwave, two burner cooktop, cookware and flatware. Cook as much or as little as you’d like. Wake up to free hot breakfast served daily and end the day with an evening social* served Monday through Thursday. Our suites also provide complimentary internet access and a 40-inch HDTV. Enjoy a swim in the outdoor pool, open year-round. Plan your next Metairie event in our meeting spaces with a 760 sq. ft. room or in the boardroom with 375 sq. ft. ideal for small to medium sized meetings. Ask our friendly team about discounted room rates for wedding group blocks. *Local and state laws apply.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 262 reviews

10.0

Bar

9.1

Cleanliness

8.1

Breakfast

7.9

Room

Things to Know

  • Good kitchenette
  • Friendly service
  • Spacious rooms
  • Great shopping

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Kitchen/Kitchenette
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Laundry service
Outdoor pool
No smoking
Express check out
Air-conditioned
24hr front desk
Safe
Free parking
Designated smoking area
Storage available
Laundry facilities
Meeting/Banquet facilities
Hairdryer
Free Internet
Grill
Elevator

FAQs when booking at Homewood Suites by Hilton Metairie New Orleans

Where is Homewood Suites by Hilton Metairie New Orleans located?

Homewood Suites by Hilton Metairie New Orleans is located at 2730 Severn Ave., 1.1 miles from the center of Metairie. Lakeside Shopping Center is the closest landmark to Homewood Suites by Hilton Metairie New Orleans.

When is check-in time and check-out time at Homewood Suites by Hilton Metairie New Orleans?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Homewood Suites by Hilton Metairie New Orleans.

Does Homewood Suites by Hilton Metairie New Orleans offer free Wi-Fi?

Yes, Homewood Suites by Hilton Metairie New Orleans offers free Wi-Fi.

Does Homewood Suites by Hilton Metairie New Orleans offer free parking?

Yes, Homewood Suites by Hilton Metairie New Orleans offers free parking.

Does Homewood Suites by Hilton Metairie New Orleans offer free airport shuttle service?

No, Homewood Suites by Hilton Metairie New Orleans does not offer free airport shuttle service.

How far is Homewood Suites by Hilton Metairie New Orleans from the airport?

Homewood Suites by Hilton Metairie New Orleans is 5.9 miles from New Orleans Louis Armstrong. Homewood Suites by Hilton Metairie New Orleans is 69.5 miles from Baton Rouge Ryan.

Can you bring pets to Homewood Suites by Hilton Metairie New Orleans?

Yes, Homewood Suites by Hilton Metairie New Orleans is a pet-friendly hotel.

Does Homewood Suites by Hilton Metairie New Orleans have a pool?

Yes, Homewood Suites by Hilton Metairie New Orleans has a pool onsite.

Photos

Homewood Suites by Hilton Metairie New Orleans - Metairie - Building All Photos (35)
Homewood Suites by Hilton Metairie New Orleans - Metairie - Bathroom Bathroom (5)
Homewood Suites by Hilton Metairie New Orleans - Metairie - Bedroom Bedroom (4)
Homewood Suites by Hilton Metairie New Orleans - Metairie - Buffet Buffet (2)
Homewood Suites by Hilton Metairie New Orleans - Metairie - Building Building (3)

Location

Most Popular Landmarks

  • Lakeside Shopping Center 0.3 mi
  • Lake Pontchartrain Causeway 1.3 mi
  • Longue Vue House and Gardens 2.8 mi
  • Shrine on Airline 3 mi
  • Lafreniere Park 3.3 mi

Getting Around

New Orleans Louis Armstrong 5.9 mi
Baton Rouge Ryan 69.5 mi
New Orleans-Union 6.2 mi
Slidell, Louisiana 29.6 mi

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