Pros (+) Servicio
Cons (-) Malos olores alrededor al hotel
4 stars
Hotel Fontan Reforma Centro Historico
Paseo De La Reforma 24, 06040 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 002 6300Photos of Hotel Fontan Reforma Centro Historico
Overview
Hotel with free parking, a short walk to Paseo de la Reforma Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Hotel Fontan Reforma Centro Histórico offers 197 air-conditioned accommodations with safes and coffee/tea makers. 22-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel Fontan Reforma Centro Historico
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Fontan Reforma Centro Historico
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Grocery deliveries
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Bicycle rental
- Cycling
- Pool table
Pool and spa
- Massage
- Hot tub
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Hotel Fontan Reforma Centro Historico
8.3
Very good
2948 verified ratings
Wonderful
1296
Very good
504
Good
470
Okay
211
Fair
225
Mediocre
97
Poor
145
Summary of reviews
Guests say
Guests appreciated the hotel's great location, making it easy to explore the city. However, they expressed dissatisfaction with the service, particularly at the reception, and noted cleanliness issues in the bathrooms and bedding. Noise from construction and thin walls also contributed to a less than ideal experience for many.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
25 reviews
All reviews
Pros (+) Very helpful staff, though limited English proficiency. The hotel is near a train (Metro) station, which makes it easy to get around the city for 5pesos one-way.
Cons (-) Being nitpicky here...the cleaning staff starts going around a little too early for my liking. I think around 8:30 or so I they go around, While I had the do-not-disturb notice on my door, I could still hear them them knocking on nearby doors since they were so close.
Pros (+) Location was exceptional. Very accessible to all kinds of public transportation, fairly safe area except the back of the hotel (from outside). It needs more lighting and have a more friendlier appearance. Bellman/security very friendly some of them very knowledgeable, and the young lady that serves the food at the breakfast buffet really knows what the customer service business is all about. She h...
Cons (-) Staff for the most part don't know what they are doing during check in/out.they seem lost. I'll give the front desk manager the credits for their lack of customer service and old system to run the operation. The restaurant hostess keeps telling you that you have to pay for breakfast as soon as you enter the restaurant; they say its policy to remind the guest they have to pay even if they have seen...
Read more
Pros (+) Housekeeping personnel
Cons (-) Reception personnel
Pros (+) Great area
Cons (-) Bathroom lights need to be fixed
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a Roof Garden with a great location, a Zen vive, and a modern, cool rooftop with a fantastic view.
Is the hotel staff accommodating and friendly?
Yes, the staff is consistently available, eager to assist, and very helpful and friendly, as mentioned in several reviews.
What practical information should I know about the hotel's location?
The hotel is centrally located, close to many tourist locations and historical buildings, making it convenient for visiting sightseeing sites.
Are there any concerns about the hotel's cleanliness?
Some guests mentioned issues with the cleanliness, such as a room being quite dirty and an infestation of drain flies in one of the rooms.
What can I expect from the hotel's food quality?
The breakfast is wonderful with a view of the city, and the hotel offers delicious food, as mentioned in the reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended requesting a room with a view to enjoy the cityscape or the hotel's rooftop terrace.
Consider Noise Levels
Some guests mentioned that the hotel experiences noise issues, particularly from the street and within the rooms. Light sleepers may want to take this into account and consider earplugs.
Check Room Conditions
While many guests praised the cleanliness and spaciousness of the rooms, some mentioned that certain rooms appeared tired and in need of updates. It may be beneficial to inquire about the condition of the specific room when booking.
Explore Nearby Attractions
The hotel's central location provides easy access to various tourist spots, historical buildings, and the subway, making it convenient for sightseeing and travel within the city.
Be Mindful of Room Assignments
Some guests reported being redirected to a different hotel within the same building, which was not communicated in advance. It may be advisable to confirm the specific hotel and room type upon arrival.
Consider Noise from Common Areas
Guests noted that music played in the common areas could be heard from the rooms, potentially affecting the overall tranquility. This is something to consider for those sensitive to noise.
Take Advantage of the Rooftop Terrace
Several guests recommended visiting the hotel's rooftop terrace, which offers a lovely place to relax with a cocktail and enjoy the city views after a day of sightseeing.
Check for Bathroom Issues
Some guests experienced issues with the bathrooms, such as fluctuating water temperature and drainage problems. It may be helpful to ensure that the bathroom facilities are in good condition upon check-in.
Inquire About Breakfast
While some guests praised the breakfast with a view on the 10th floor, others felt that the breakfast choices could be improved. It may be beneficial to gather more information about the breakfast options available.
Consider Room Assignments for Quietness
Guests mentioned that rooms facing the street or located near the elevator may experience more noise. It could be beneficial to request a quieter room location based on individual preferences.
Location
Paseo De La Reforma 24, 06040 Mexico City, Mexico City Federal District
What's nearby
- Museo de Arte Popular344 yd
- Paseo de la Reforma0.3 mi
- Plaza Garibaldi0.6 mi
- Catedral Metropolitana de la Ciudad de México1 mi
- Plaza de la Constitucion1 mi
- National Palace1.1 mi
- Zona Rosa1.3 mi
- El Ángel de la Independencia1.4 mi
- The St. Regis Mexico City1.8 mi
- Chapultepec Forest3.1 mi
- World Trade Center Mexico City3.4 mi
- Foro Sol Autodrome3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Fontan Reforma Centro Historico
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $73 |
Average price (weekend night) | $69 |
When to book a room at Hotel Fontan Reforma Centro Historico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Mexico CityGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 4.9 mi |
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