Excellent hotel. Beautifully furnished with friendly staff and outstanding room service food. Ordering services is easy through the Bonvoy app during the stay.
5 stars
JW Marriott Hotel Mexico City
Andres Bello 29, Polanco, 11560 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 999 0000Photos of JW Marriott Hotel Mexico City
Overview
Our hotel blends modern style with the charm of the historic Polanco neighborhood. With 314 fully renovated rooms and spaces, we offer a refined experience. Enjoy a variety of dining options, including Tahona Mezcal Room, Archiebald Steak Home, Corsi Cucina Di Mare and Sendero Polanco Latin-American restaurant. Relax by the outdoor pool with stunning views of Polanco or unwind in our health club offering spa treatments and a fitness area. Whether hosting a meeting or celebration, our event venues provide the perfect setting. For helicopter arrivals, a helipad is less than a mile away, with transportation provided. We are committed to a diverse range of sustainability efforts, including energy-efficient systems and waste reduction programs along with community engagement initiatives, ensuring a responsible and luxurious stay for our guests.
Latest deals for JW Marriott Hotel Mexico City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott Hotel Mexico City
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Refrigerator
- Coffee machine
Basics
- Internet
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- No smoking
- Lowered sink
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of JW Marriott Hotel Mexico City
8.9
Very good
555 verified ratings
Wonderful
373
Very good
78
Good
55
Okay
18
Fair
14
Mediocre
9
Poor
8
Summary of reviews
Guests say
Guests praised the hotel's excellent location and friendly staff, highlighting the spectacular buffet breakfast and beautiful amenities. However, some guests reported cleanliness issues, including bed bugs and noise disturbances from thin walls. Overall, the hotel offers a pleasant experience but could improve on cleanliness and service speed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
192 reviews
9.5 out of 10
14 reviews
9.1 out of 10
2 reviews
All reviews
Pros (+) The rooms were nice. The staff was great and most were English speaking, which is nice for tourists. Very safe area to walk around at night.
Cons (-) WIfi not included. That is just wrong.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's location?
The hotel is located in a beautiful residential area, right in the middle of bars, restaurants, and shopping. It's also close to popular attractions like Museo Nacional de Antropología and Bosque de Chapultepec.
How are the hotel's beds described by guests?
Guests have described the beds as awesome, super comfy, and the best feature of the room. They found the rooms to be clean and the beds to be very comfortable.
What practical amenities does the hotel offer?
The hotel offers practical amenities like daily housekeeping, contactless check-in/check-out, and hand sanitizer in guest accommodation and key areas. Additionally, guests can opt-out of accommodation cleaning if needed.
What are guests saying about the hotel's cleanliness?
Guests have mentioned that the hotel is very organized and clean, with spacious and immaculate rooms. They also appreciated the cleanliness of the pool and the entire building.
What are guests saying about the hotel's dining options?
Guests have praised the outstanding room service food, the exceptional breakfast, and the great food and service at the hotel's restaurants. However, some guests found the breakfast to be super expensive and not that great.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Construction
Some guests reported noise and inconvenience due to ongoing renovations, so it may be wise to request a room away from the construction areas.
Consider Low Season Travel
July is considered the low season, which could offer a quieter and potentially more affordable experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Museo Nacional de Antropología and Bosque de Chapultepec, making it easy to explore the area.
Opt for a New Room
Some guests mentioned that the new rooms are very nice, so consider requesting one of these rooms for a more modern experience.
Be Mindful of High Prices
Several guests found the hotel to be overpriced, particularly in terms of food and drinks, so it may be worth exploring dining options outside the hotel.
Take Advantage of the Heated Pool
The heated pool and pool area on the seventh floor were highlighted as spectacular, especially for families with kids, providing a great way to relax and enjoy the views.
Check for Renovation Updates
As the hotel is undergoing renovations, it's advisable to check for updates on the progress and any potential impact on facilities and services during your stay.
Utilize the Bonvoy App
Ordering services through the Bonvoy app was mentioned as an easy way to access room service and other amenities during the stay.
Consider Low Season Travel
February is considered the high season, so if you prefer a less crowded experience, it may be best to avoid this time.
Take Advantage of the Location
The hotel's location in Polanco, a beautiful residential area with easy access to bars, restaurants, and shopping, was highly praised by guests.
Location
Andres Bello 29, Polanco, 11560 Mexico City, Mexico City Federal District
What's nearby
- Chapultepec Forest0.6 mi
- The St. Regis Mexico City1.5 mi
- El Ángel de la Independencia1.8 mi
- Zona Rosa2 mi
- World Trade Center Mexico City2.6 mi
- Museo de Arte Popular3.2 mi
- Paseo de la Reforma3.4 mi
- Plaza Garibaldi3.7 mi
- Plaza de la Constitucion4 mi
- Catedral Metropolitana de la Ciudad de México4 mi
- National Palace4.2 mi
- Foro Sol Autodrome6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Hotel Mexico City
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $550 |
Average price (weekend night) | $534 |
When to book a room at JW Marriott Hotel Mexico City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Mexico CityGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 8.0 mi |
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