Beautiful hotel, great service and felt safe.
4 stars
Intercontinental Presidente Mexico City, An IHG Hotel
Campos Eliseos 218, 11560 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 55 5327 7700Photos of Intercontinental Presidente Mexico City, An IHG Hotel
Overview
Located in the heart of Polanco, known for diplomatic headquarters, world-renowned restaurants, museums, and shopping, InterContinental Presidente Mexico City is an icon in the capital city. We’re just steps away from the Anthropology Museum, Reforma, and Chapultepec. Our five-star luxury hotel boasts five specialty restaurants and the largest wine cellar in Latin America. With more than 1800 m2 of meeting and event space, we are the ideal destination for any event, grand or intimate.
Latest deals for Intercontinental Presidente Mexico City, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Intercontinental Presidente Mexico City, An IHG Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Executive lounge access
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Pool and spa
- Spa
- Hot tub
- Spa and wellness center
- Massage
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Intercontinental Presidente Mexico City, An IHG Hotel
9.0
Wonderful
1165 verified ratings
Wonderful
772
Very good
187
Good
91
Okay
43
Fair
26
Mediocre
23
Poor
23
Summary of reviews
Guests say
Guests appreciate the hotel's great location and breakfast options, but many express dissatisfaction with the service and cleanliness, noting delays in room cleaning and issues with amenities. Overall, the hotel struggles to meet expectations, especially in comparison to nearby competitors.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
405 reviews
9.1 out of 10
6 reviews
9.4 out of 10
2 reviews
9 out of 10
4 reviews
All reviews
Great place to stay while visiting Mexico City.
Pretty good location, super clean, I would choose this hotel again
Cons (-) I like everything about the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. Guests have praised the breakfast and the variety of options available.
How is the hotel's cleanliness and housekeeping service?
The hotel maintains high standards of cleanliness with daily housekeeping and disinfection of high-touch surfaces. Some guests have mentioned the need for room renovation, but overall, the hotel is commended for its cleanliness.
What are the parking options available at the hotel?
The hotel provides parking and valet parking services. Additionally, shuttle services and airport shuttles are available for an additional charge.
What are the best times to visit the hotel?
The high season is in October, and the low season is in December. Visitors can expect excellent service and comfortable rooms, with the added benefit of the hotel's exceptional location and views.
How is the quality of the beds and the fitness center at the hotel?
Guests have praised the hotel's comfortable beds, with some mentioning it as the best hotel mattress they have experienced. Additionally, the hotel offers a well-equipped and clean fitness center for guests to enjoy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the park, mountains, and city comes highly recommended.
Take Advantage of Club Access
Guests appreciated the perks of club access, such as canapes and a variety of food options during specific hours. Consider upgrading to club access for an enhanced experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Museo Nacional de Antropología, Chapultepec Castle, and Museo Tamayo de Arte Contemporáneo. Take advantage of the hotel's proximity to these cultural landmarks.
Be Mindful of Room Size
Some guests mentioned that the rooms were on the smaller side. If space is a priority, consider inquiring about room size options or upgrades when booking.
Check for Special Offers
Some guests missed out on complimentary breakfast that was included in their room rate. It's advisable to confirm all entitlements at check-in to make the most of the stay.
Consider the Noise Level
A few guests experienced noise disturbances, so it may be beneficial to request a room in a quieter location within the hotel.
Utilize the Concierge Service
The concierge team received praise for their helpfulness and local knowledge. Don't hesitate to seek their assistance for restaurant recommendations, tour bookings, and transportation arrangements.
Take Note of Dining Costs
While the hotel offers excellent dining options, some guests found the restaurant prices to be on the higher side. Consider exploring nearby dining alternatives for a variety of choices.
Stay Informed About Hotel Policies
Some guests missed out on important information, such as the availability of a pool and complimentary breakfast. It's advisable to inquire about all available amenities and services upon arrival.
Plan for Room Renovations
A few guests mentioned that the rooms are starting to show signs of aging and may soon require refurbishment. Keep this in mind when booking, especially for longer stays.
Location
Campos Eliseos 218, 11560 Mexico City, Mexico City Federal District
What's nearby
- Chapultepec Forest0.7 mi
- The St. Regis Mexico City1.4 mi
- El Ángel de la Independencia1.7 mi
- Zona Rosa1.9 mi
- World Trade Center Mexico City2.6 mi
- Museo de Arte Popular3.1 mi
- Paseo de la Reforma3.3 mi
- Plaza Garibaldi3.6 mi
- Plaza de la Constitucion3.9 mi
- Catedral Metropolitana de la Ciudad de México4 mi
- National Palace4.1 mi
- Foro Sol Autodrome6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Presidente Mexico City, An IHG Hotel
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $417 |
Average price (weekend night) | $314 |
When to book a room at Intercontinental Presidente Mexico City, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Intercontinental Presidente Mexico City, An IHG Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 7.9 mi |
Everything you need to know for your stay in Mexico City
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