I mean, its only a feature, the phone key didn't work for me, but I might be the exception. But plastic keys people, is not that terrible and the AMAZING staff will help if you lose your key.
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Amenities at Sheraton Mexico City Maria Isabel Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Wi-Fi available in all areas
Reviews of Sheraton Mexico City Maria Isabel Hotel
8.7
Very good
2565 verified ratings
Wonderful
1477
Very good
380
Good
280
Okay
141
Fair
137
Mediocre
55
Poor
95
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, making it easy to access attractions and transportation. Many reviewers highlight the friendly and attentive service from staff, with several mentioning positive experiences with housekeeping and front desk personnel. The breakfast receives high marks for its variety and quality. However, some guests express dissatisfaction with room size, cleanliness, and outdated facilities, citing issues such as small or old rooms, cleanliness concerns, and maintenance problems. Overall, the positives of location, service, and breakfast stand out, but improvements in room quality and cleanliness are needed.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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8.7 out of 10
657 reviews
8.7 out of 10
66 reviews
9.3 out of 10
11 reviews
8.7 out of 10
8 reviews
All reviews
Good hotel, convenient location
Pros (+) Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons (-) Can’t think of anything !!
Pros (+) staff they treated us like family! they are friendly, display always courtesy
Cons (-) curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Pros (+) Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons (-) El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Pros (+) The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons (-) N/A
Pros (+) El servicio
Cons (-) El olor del cuarto a humedad
Pros (+) The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons (-) The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a rooftop pool, spa, outdoor pool, sauna, steam room, and a fitness center with a selection of equipment.
Is parking available at the hotel?
Yes, the hotel provides parking, valet parking, and an EV charging station for guests' convenience.
How is the food quality at the hotel?
Guests can enjoy a complimentary breakfast, a variety of healthy on-the-go options at the Manhattan Deli Restaurant, traditional pasta dishes at Ristorante Amici, and handcrafted cocktails at the Jorongo Bar.
What can guests expect in terms of cleanliness?
The hotel ensures daily housekeeping, contactless check-in/check-out, and enhanced cleaning protocols, including the disinfection of high-touch surfaces and guest accommodations between stays.
When is the best time to visit the hotel?
The low season is in July, and the high season is in September, offering visitors the opportunity to plan their stay according to their preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the Angel of Independence comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as El Ángel de la Independencia, Museo Tamayo de Arte Contemporáneo, and Chapultepec Castle, all within walking distance.
Consider Room Selection Carefully
Some guests reported that rooms in the Danubio Tower were not as modern and had a distinct smell. It may be advisable to request a room in the front tower for a more updated experience.
Pet-Friendly Amenities
The hotel offers pet-friendly rooms, making it convenient for those traveling with their furry companions. Be sure to inquire about the specific pet policy and any associated charges.
Diverse Dining Options
While the hotel offers a variety of dining options, guests noted that the breakfast buffet was delicious and catered to different tastes. Consider opting for the buffet for a satisfying start to the day.
Check for Room Maintenance
Some guests reported issues with room cleanliness and maintenance, such as stained bed covers and outdated furniture. It may be beneficial to inspect the room upon arrival and promptly report any concerns to the staff.
Utilize the Fitness Center
The hotel's fitness center was praised for its equipment and facilities. Take advantage of the gym and sauna for a relaxing and rejuvenating experience during your stay.
Be Mindful of Noise Levels
Some guests mentioned encountering noise disturbances, such as loud music and hallway running. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Parking Considerations
If you plan to drive, note that parking may not be included, and some guests found it to be an additional expense. Inquire about parking options and associated costs in advance.
Address Vegan Food Options
Guests suggested that the hotel could improve its vegan food choices, especially for room service. If you have dietary preferences, consider exploring nearby dining options for a wider selection.
Location
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District
What's nearby
- El Ángel de la Independencia130 yd
- Zona Rosa415 yd
- The St. Regis Mexico City0.4 mi
- Museo de Arte Popular1.4 mi
- Paseo de la Reforma1.7 mi
- Chapultepec Forest1.7 mi
- Plaza Garibaldi2 mi
- Plaza de la Constitucion2.2 mi
- Catedral Metropolitana de la Ciudad de México2.3 mi
- National Palace2.4 mi
- World Trade Center Mexico City2.4 mi
- Estadio GNP Seguros4.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Mexico City Maria Isabel Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | February | $189 | $206 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 29% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Mexico City Maria Isabel Hotel
Which month has the cheapest rates at Sheraton Mexico City Maria Isabel Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Mexico City Maria Isabel Hotel is August, with an average nightly rate of $195. The most expensive month is June at $360 per night.
What is the cheapest day to book Sheraton Mexico City Maria Isabel Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Mexico City Maria Isabel Hotel is Friday, with an average nightly rate of $136. The most expensive day is Saturday at $234 per night.
How far in advance should you book Sheraton Mexico City Maria Isabel Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Mexico City Maria Isabel Hotel, book around 6 weeks in advance. This could save you approximately 27% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Mexico City Maria Isabel Hotel
FAQs when booking at Sheraton Mexico City Maria Isabel Hotel
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See most recommended stays in Mexico CityGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.0 mi | Mexico City Benito Juarez | 6.2 mi |