I mean, its only a feature, the phone key didn't work for me, but I might be the exception. But plastic keys people, is not that terrible and the AMAZING staff will help if you lose your key.
4 stars
Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 242 5555Photos of Sheraton Mexico City Maria Isabel Hotel
Overview
The Sheraton is a premier hotel in the heart of Mexico City, nestled in Maria Isabel. Rooms feature complimentary bottled water, a coffee maker, work area, and the addition of bath amenities. In addition, there are pet-friendly guest rooms making a trip with the dog simple. With beautiful views of Mexican City, it is easy to relax in comfort at The Sheraton Maria Isabel.
A business center is offered with computers, a printer and an on-site fax service for use day and night. A fitness center is available and features a selection of strength training equipment, elliptical machines, and treadmills. There are several on site amenities to make every visitor's stay simple including a pool, and complimentary breakfast.
While staying, guests can enjoy the convenience of the Manhattan Deli Restaurant offering plenty of healthy on the go options including breakfast foods and lunch options such as pizza and sushi. Relax in a casual atmosphere at Ristorante Amici for traditional pasta dishes and end the evening at the Jorongo Bar for handcrafted cocktails, margaritas, and live music.
Guests are urged to explore Mexico City for a unique array of restaurants, boutique shopping, and plenty of historical attractions. Take a double-decker tour of the area then afterward, visit the Frida Kahlo Museum and Museo Soumaya for works that display the history of Mexico alongside traditional works by Dali and many others. Indulge in traditional Churros at El Moro or grab a coffee at Sanborns and end the evening in comfort at The Sheraton Hotel.
Latest deals for Sheraton Mexico City Maria Isabel Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Mexico City Maria Isabel Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Heating
- Air-conditioned
Pool and spa
- Rooftop pool
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
- Beauty salon
General
- Family rooms
- Solarium
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Bathroom
- Hairdryer
Workspace
- Desk
Reviews of Sheraton Mexico City Maria Isabel Hotel
8.6
Very good
2342 verified ratings
Wonderful
1332
Very good
347
Good
263
Okay
137
Fair
129
Mediocre
51
Poor
83
Summary of reviews
Guests say
Guests praised the hotel's great location and friendly, attentive staff, making them feel welcomed. However, several reviews highlighted cleanliness issues, such as unclean sheets and late room cleaning. Some guests also mentioned outdated bathrooms and the absence of certain amenities, like free Wi-Fi and coffee machines.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
1272 reviews
9.3 out of 10
11 reviews
9.5 out of 10
1 review
8.7 out of 10
15 reviews
All reviews
Good hotel, convenient location
Pros (+) Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons (-) Can’t think of anything !!
Pros (+) staff they treated us like family! they are friendly, display always courtesy
Cons (-) curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Pros (+) Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons (-) El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Pros (+) The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons (-) N/A
Pros (+) El servicio
Cons (-) El olor del cuarto a humedad
Pros (+) The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons (-) The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Pros (+) Overall the facility is a good quality and located well.
Cons (-) The room did not over look Reforma. The room faced the rear of the hotel...
Pros (+) Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Cons (-) Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as secon...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a rooftop pool, spa, outdoor pool, sauna, steam room, and a fitness center with a selection of equipment.
Is parking available at the hotel?
Yes, the hotel provides parking, valet parking, and an EV charging station for guests' convenience.
How is the food quality at the hotel?
Guests can enjoy a complimentary breakfast, a variety of healthy on-the-go options at the Manhattan Deli Restaurant, traditional pasta dishes at Ristorante Amici, and handcrafted cocktails at the Jorongo Bar.
What can guests expect in terms of cleanliness?
The hotel ensures daily housekeeping, contactless check-in/check-out, and enhanced cleaning protocols, including the disinfection of high-touch surfaces and guest accommodations between stays.
When is the best time to visit the hotel?
The low season is in July, and the high season is in September, offering visitors the opportunity to plan their stay according to their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the Angel of Independence comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as El Ángel de la Independencia, Museo Tamayo de Arte Contemporáneo, and Chapultepec Castle, all within walking distance.
Consider Room Selection Carefully
Some guests reported that rooms in the Danubio Tower were not as modern and had a distinct smell. It may be advisable to request a room in the front tower for a more updated experience.
Pet-Friendly Amenities
The hotel offers pet-friendly rooms, making it convenient for those traveling with their furry companions. Be sure to inquire about the specific pet policy and any associated charges.
Diverse Dining Options
While the hotel offers a variety of dining options, guests noted that the breakfast buffet was delicious and catered to different tastes. Consider opting for the buffet for a satisfying start to the day.
Check for Room Maintenance
Some guests reported issues with room cleanliness and maintenance, such as stained bed covers and outdated furniture. It may be beneficial to inspect the room upon arrival and promptly report any concerns to the staff.
Utilize the Fitness Center
The hotel's fitness center was praised for its equipment and facilities. Take advantage of the gym and sauna for a relaxing and rejuvenating experience during your stay.
Be Mindful of Noise Levels
Some guests mentioned encountering noise disturbances, such as loud music and hallway running. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Parking Considerations
If you plan to drive, note that parking may not be included, and some guests found it to be an additional expense. Inquire about parking options and associated costs in advance.
Address Vegan Food Options
Guests suggested that the hotel could improve its vegan food choices, especially for room service. If you have dietary preferences, consider exploring nearby dining options for a wider selection.
Location
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District
What's nearby
- El Ángel de la Independencia116 yd
- Zona Rosa414 yd
- The St. Regis Mexico City0.4 mi
- Museo de Arte Popular1.4 mi
- Paseo de la Reforma1.7 mi
- Chapultepec Forest1.7 mi
- Plaza Garibaldi2 mi
- Plaza de la Constitucion2.2 mi
- Catedral Metropolitana de la Ciudad de México2.3 mi
- National Palace2.4 mi
- World Trade Center Mexico City2.4 mi
- Foro Sol Autodrome4.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Mexico City Maria Isabel Hotel
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $211 |
Average price (weekend night) | $231 |
When to book a room at Sheraton Mexico City Maria Isabel Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Mexico City Maria Isabel Hotel
FAQs when booking at Sheraton Mexico City Maria Isabel Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 6.2 mi |