The Ritz-Carlton Mexico City

The hotel's location is really good, and the employees are number one. The service is impeccable as usual, and the staff is great.

The hotel has a modern look, beautiful and elegant. It offers warm and comfortable rooms, pleasant staff, and helpful amenities like towel robes, plenty of bath supplies, and 24-hour room service.

The modern rooms offer fantastic and dramatic views of the city. The restaurant on the 38th floor is really nice and delicious, with attentive staff. However, some City View rooms may have obstructed views due to neighboring buildings.

Some guests found the lift system confusing, and there were issues with the room motion detector illuminating the entire room with the slightest movement in bed, affecting sleep quality. Additionally, there were concerns about the small room size for the price and the comfort of the beds and pillows.

The hotel offers a beautiful view and rooms, but guests should be aware of potential issues with the room motion detector and the need to check everything with the concierge. Additionally, it's important to note that the hotel's Wi-Fi may not meet expectations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.

Some guests reported issues with room cleanliness, particularly in the bathroom. It's advisable to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns.

Guests staying on higher floors enjoyed fantastic city views. Requesting a room on a higher floor might enhance the overall experience.

Double-check the reservation details to ensure a smooth check-in process, as some guests encountered issues with their reservations upon arrival.

The hotel is conveniently located near several attractions, including Museo Tamayo de Arte Contemporáneo and Chapultepec Castle, making it ideal for exploring the city's cultural offerings.

Some guests experienced noise disturbances from neighboring rooms. It may be beneficial to inquire about room location and noise insulation when making a reservation.

If you have specific needs or preferences, such as room amenities or accessibility requirements, consider communicating these in advance to ensure a comfortable stay.

While many guests praised the hotel's services, a few mentioned issues with the Wi-Fi. If reliable internet access is crucial, it's advisable to inquire about the Wi-Fi quality beforehand.

Guests enjoyed the dining options, particularly the restaurant on the 38th floor. Consider making reservations and exploring the hotel's culinary offerings during your stay.

Some guests found the room size relative to the price to be less favorable. It's recommended to carefully consider the room options based on personal preferences and budget.