Guest reviews
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Overall Rating
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8.9 "Location is great."9.7 "97%
appreciated the closeness to the beach ." 8.8 "88%enjoyed the restaurants & bars nearby ." 9.4 "94%liked the proximity to sightseeing ." 8.3 "Easily accessible by car , said 83%." -
7.9 "Good vibe."9.1 "91% thought, the
hotel was modern ." 9.2 "92% said it was astylish hotel ." 7.1 "71%enjoyed the friendly atmosphere ." 8.3 "83% thought thehotel was luxurious ." -
7.0 "Good service."6.7 "67% said the
reception staff was ok ." 5.0 "50% thought thevalet service was acceptable ." 5.0 "50% thought thepool/beach service was ok ." -
6.3 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 6.8 "68% thought thekitchenette was ok ." 5.8 "58% thought theminibar was ok ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.9 "Average comfort."
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5.9 "Average amenities."5.6 "56% thought the
building was acceptable ." 6.5 "65% found thegrounds not bad ." -
4.3 "Breakfast is below average."
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4.1 "Not very clean."4.3 "57% said
rooms were dirty ." 4.0 "60% thoughtit was rather dirty ." 0.0 "Dirty pool , said 100%." -
3.5 "Internet is poor."2.8 "72% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."9.6 "96%
appreciated the closeness to the beach ." -
8.5 "Beach is lovely."
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7.3 "Good service."8.2 "82% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
6.6 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 6.9 "69% thought thekitchenette was ok ." -
6.4 "Average comfort."
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4.5 "Breakfast is below average."
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3.9 "Not very clean."4.3 "57% said
rooms were dirty ." -
3.6 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."
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6.7 "Service is ok."
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5.7 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.4 "64% thought thekitchenette was ok ." 5.1 "51% thought theminibar was ok ." -
5.6 "Average comfort."
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4.4 "Value below average."
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4.2 "Not very clean."4.5 "55% said
rooms were dirty ." 4.0 "60% thoughtit was rather dirty ." -
4.1 "Breakfast is below average."
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3.7 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The one bedroom suite we booked turned out to be a huge apartment, clean and spacious. This is a fairly new property in excellent condition. Bed was reasonably comfy but not quite what you'd find in some big name chains. 2 TVs but only one worked. We also had an enormous balcony but unfortunately with a view of an array of a/c condensers! Kitchenette not equipped to prepare elaborate meals but fine for simple tasks. Miele combi micro/grill/convection oven, dishwasher, laundry machine and dryer provided. Excellent location if you want to be away from the pandemonium, yet close enough to walk to Lincoln and Ocean drive, 10-15 mins walk. Not beachfront, but very close to beach. No F&B outlets in the hotel itself but a nondescript restaurant streetside and around the corner from the hotel entrance was a part of the hotel. We however found the additional charges to be somewhat steep. The hotel charged an outrageous resort fee that only included use of towels and their private part of the beach 3 mins walk across Collins and a public carpark, as well a continental breakfast with a 'mandatory tip', we didn't bother. Supplementary internet charge per day allowed access for only ONE device. Exorbitant parking charge although there is easily available public parking immediately across the road. Staff extremely courteous and in all we had a pleasant stay at the Boulan.
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6.0review from
I experienced a few problems. First, I arrived at 11 am and learned I could not check in until 3 pm. My usual experience is that I am able to check in at the earlier time and I had no warning of the 3 pm policy. Second, the room's internet did not work properly and this problem was sorted out only after 24 hours had gone by. Third, the hotel provides coffee and a continental breakfast, but it's not available until 8:30 am! I needed to be out of the hotel every morning by 7:30 am! On the plus side, the front desk people were very pleasant. By happenstance, the owner rode with me in the elevator, identified himself and asked if I was enjoying my stay. He was pleasant and professional.
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10.0review from
I want to thank claudio at boulan for his effort and the staff for all the great service we received. This wa an amazing stay will come back
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8.0review from
The one bedroom suite we booked turned out to be a huge apartment, clean and spacious. This is a fairly new property in excellent condition. Bed was reasonably comfy but not quite what you'd find in some big name chains. 2 TVs but only one worked. We also had an enormous balcony but unfortunately with a view of an array of a/c condensers! Kitchenette not equipped to prepare elaborate meals but fine for simple tasks. Miele combi micro/grill/convection oven, dishwasher, laundry machine and dryer provided. Excellent location if you want to be away from the pandemonium, yet close enough to walk to Lincoln and Ocean drive, 10-15 mins walk. Not beachfront, but very close to beach. No F&B outlets in the hotel itself but a nondescript restaurant streetside and around the corner from the hotel entrance was a part of the hotel. We however found the additional charges to be somewhat steep. The hotel charged an outrageous resort fee that only included use of towels and their private part of the beach 3 mins walk across Collins and a public carpark, as well a continental breakfast with a 'mandatory tip', we didn't bother. Supplementary internet charge per day allowed access for only ONE device. Exorbitant parking charge although there is easily available public parking immediately across the road. Staff extremely courteous and in all we had a pleasant stay at the Boulan.
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10.0review from
I want to thank claudio at boulan for his effort and the staff for all the great service we received. This wa an amazing stay will come back
