Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.6 "96%liked the proximity to shopping ." 9.6 "96%enjoyed the restaurants & bars nearby ." 9.2 "92%liked the proximity to sightseeing ." 10.0 "Easily accessible by car , said 100%." 10.0 "City centre within easy reach , said 100%." -
8.0 "Great service."9.2 "92% found the
staff to be very friendly ." 7.2 "72% thought theservice was very professional ." 8.9 "Lovely pool/beach service , according to 89%." 7.1 "71% found therestaurant service to be one of the best ." 9.0 "90% said theconcierge service was amazing ." 9.5 "95% said therecreation staff was great ." 7.3 "Lovely bar service , according to 73%." -
6.7 "Pool is mediocre."
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6.7 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 5.7 "Only 57% saidrooms were big enough ." 6.0 "For only 60%, thebathroom was ok ." 5.2 "Only 52% found thebalcony ok ." 5.2 "Only 52% said therooms were modern ." 6.9 "69% thought thebathroom was big enough ." 6.0 "Cleanliness of the bathroom was average , said 60%." 5.7 "For only 57%, thetv was ok ." -
5.8 "Breakfast is mediocre."
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3.8 "Internet is poor."3.1 "69% said the
wifi quality was bad ." -
3.2 "Terrible value."1.5 "The
price was too high for 85%." 1.3 "87% said thebreakfast was too expensive ."
Overall Rating
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." -
7.1 "Good service."7.2 "72% thought the
service was very professional ." 8.6 "Lovely pool/beach service , according to 86%." -
6.9 "Rooms are ok."6.2 "Only 62% said
rooms were big enough ." 6.0 "For only 60%, thebathroom was ok ." 5.1 "Only 51% said therooms were modern ." 6.8 "68% thought thebathroom was big enough ." -
6.5 "Pool is mediocre."
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6.4 "Vibe was decent."5.1 "51% considered the
lobby entrance to be so-so ." -
5.5 "Breakfast is mediocre."
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4.3 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
3.0 "Terrible value."1.4 "The
price was too high for 86%." 1.2 "88% said thebreakfast was too expensive ."
Overall Rating
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9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." 9.7 "97%enjoyed the restaurants & bars nearby ." -
7.8 "Good service."8.9 "89% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 9.1 "Lovely pool/beach service , according to 91%." 9.4 "94% said therecreation staff was great ." -
6.8 "Pool is mediocre."
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5.7 "Breakfast is mediocre."
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5.6 "Rooms are ok."5.6 "Only 56% said
rooms were big enough ." 6.2 "Only 62% saidrooms were clean enough ." 6.0 "For only 60%, thebathroom was ok ." 5.4 "Cleanliness of the bathroom was average , said 54%." -
3.6 "Internet is poor."2.8 "72% said the
wifi quality was bad ." -
2.9 "Terrible value."1.6 "The
price was too high for 84%." 1.4 "86% said thebreakfast was too expensive ."
Overall Rating
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9.4 "Terrific location."
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8.0 "Great service."
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6.9 "Rooms are ok."
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6.4 "Pool is mediocre."
Overall Rating
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9.4 "Terrific location."
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7.9 "Good service."9.1 "91% found the
staff to be very friendly ." -
7.6 "Wellness & sports facilities were pleasant enough."
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6.7 "Average cleanliness."
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6.5 "Pool is mediocre."
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6.5 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." -
6.4 "Average amenities."6.7 "67% thought the
building was acceptable ." -
5.5 "Average comfort."5.8 "Only 58% said
rooms were big enough ." -
3.0 "Terrible value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
It's a nice hotel, nice location, clean, nice staff, nice beachfront We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend the morning there but could not resist the music of the hotel and the personal music of some guests.
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9.7review from
Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.
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10.0review from
I had a very pleasant stay, the staff was amazing. Nothing
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6.0review from
The view from the room The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk
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9.4review from
The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating
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6.2review from
Location, layout Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done
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6.2review from
Location Under construction; noisy
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9.7review from
I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service
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9.7review from
Pool area was beautiful, and open 24 hours! Love how the hotel was right next to the beach. Staff was very helpful and friendly. Price of food and drinks at the pool / beach was expensive, but it was what I expected when booking the hotel. Beach chairs were included in the resort fee, which was nice, but the fee didn't include a beach umbrella with the chairs...the umbrella was an extra $25 for the day (and we absolutely needed the umbrella because it was so hot outside).
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6.0review from
the hotel amenities were fine, meals were good not exceptional. pool is nice as is beach access. i don't recommend for a vacation setting. hotel is very large, busy - not relaxing for a couple. Lacked the intimacy and romantic touches of other hotels catering to vacationers vs. business.
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6.0review from
Hotel is good but pricey for its accommodation .building is little old . Beach is too far from hotel. Bathroom is small for the price paid for room
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9.4review from
No music on pool area
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9.4review from
Had a great time very understanding staff and food prices were good at hotel lounge and restaurants
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9.4review from
Beautiful hotel, with a very very attentive staff. This hotel is walking distance from all the best parts of Miami Beach. The only bad thing about this hotel is that there are sooo many families (mostly from Europe) here, that the pool becomes way too crowded. As a couple in their 20s, we had to avoid the pool, and stay in the ocean.
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8.2review from
Great pool and beach Had to get up very early to get a good spot at the pool
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9.1review from
Beautiful location on the beach nice pool and 1 block from ocean Ave south beach art deco district.
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9.7review from
Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.
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10.0review from
I had a very pleasant stay, the staff was amazing. Nothing
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9.4review from
The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating
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9.7review from
I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service
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9.7review from
Pool area was beautiful, and open 24 hours! Love how the hotel was right next to the beach. Staff was very helpful and friendly. Price of food and drinks at the pool / beach was expensive, but it was what I expected when booking the hotel. Beach chairs were included in the resort fee, which was nice, but the fee didn't include a beach umbrella with the chairs...the umbrella was an extra $25 for the day (and we absolutely needed the umbrella because it was so hot outside).
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9.4review from
No music on pool area
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9.4review from
Had a great time very understanding staff and food prices were good at hotel lounge and restaurants
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9.4review from
Beautiful hotel, with a very very attentive staff. This hotel is walking distance from all the best parts of Miami Beach. The only bad thing about this hotel is that there are sooo many families (mostly from Europe) here, that the pool becomes way too crowded. As a couple in their 20s, we had to avoid the pool, and stay in the ocean.
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8.2review from
Great pool and beach Had to get up very early to get a good spot at the pool
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9.1review from
Beautiful location on the beach nice pool and 1 block from ocean Ave south beach art deco district.
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6.0review from
The view from the room The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk
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6.2review from
Location, layout Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done
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6.2review from
Location Under construction; noisy
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6.0review from
the hotel amenities were fine, meals were good not exceptional. pool is nice as is beach access. i don't recommend for a vacation setting. hotel is very large, busy - not relaxing for a couple. Lacked the intimacy and romantic touches of other hotels catering to vacationers vs. business.
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6.0review from
Hotel is good but pricey for its accommodation .building is little old . Beach is too far from hotel. Bathroom is small for the price paid for room
