Beautiful space in great location and staff were friendly. However, there weren’t washcloths in rooms and you can only get ice delivered. Had to call three times to get both and only got them when I went looking for workers in the halls.
4 stars
Mayfair House Hotel & Garden
Photos of Mayfair House Hotel & Garden
Overview
The Mayfair Hotel and Spa is impossible to miss in the fashionable neighborhood beside Biscayne Bay. The Coconut Grove setting offers a lively setting for both the surrounding area and the hotel, which draws couples and families who want easy access to walkable streets.
The hotel is located in Coconut Grove, referred to as The Grove by locals, and across the street from CocoWalk shops and dining. It sits in the middle of Miami and offers a laid-back ambiance with upmarket boutiques, restaurants, and beautiful Biscayne Bay views. Within close distance are Miami Watersports, the stunning Italian-Renaissance-style villa known as Vizcaya Museum and Gardens, and Miami International Airport.
There are plenty of shopping, dining, and activity options off-site from the hotel, but on-site amenities are also plentiful. There is a Roman-style restaurant that serves all meals and dishes such as wood-fired pizza. The heated rooftop pool offers panoramic views and is a nice place to cool off. The deck is also lined with cabanas featuring flat-screen TVs and a poolside bar with cocktails and light meals. The hotel also features a 4,500 square-foot spa, 24-hour fitness center, and 15,000 square feet of event space.
Accommodations at the hotel are spacious suites with decorative features and an array of options. Rooms range from Mayfair Suites with king-size beds, sitting area, and Japanese soaking tubs on outdoor terraces. Executive Suites are larger, but Presidential Suites offer the most amenities and apace with private dining tables and bathroom TVs. Standard features in all rooms include large flat-screen TVs, free WiFi, stocked minibars, and coffeemakers.
The unique style of the hotel includes a Balinese interior courtyard and Art Nouveau touches, making it one of the more appealing hotels in the area.
Latest deals for Mayfair House Hotel & Garden
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mayfair House Hotel & Garden
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Garden view
- Slippers
- Sofa
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Rooftop pool
- Massage
- Pool bar
- Heated pool
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Laundry
- Ironing service
- Iron and ironing board
- Pants press
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Valet parking
- Private parking
Things to do
- Eco tourism
- Cycling
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Mayfair House Hotel & Garden
7.6
Good
2215 verified ratings
Wonderful
693
Very good
271
Good
314
Okay
200
Fair
231
Mediocre
129
Poor
377
Summary of reviews
Guests say
Guests generally praised the hotel's location, highlighting its proximity to various attractions and amenities. However, many reviews pointed out significant issues with cleanliness, including dirty rooms and inadequate housekeeping. Service was also a common concern, with guests noting untrained staff and poor attentiveness. Overall, while the hotel has potential, improvements in cleanliness and service are needed to meet guest expectations.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.3 out of 10
1078 reviews
6.2 out of 10
302 reviews
8.1 out of 10
33 reviews
7.2 out of 10
16 reviews
All reviews
Pros (+) Loved the location. Comfortable beds. Clean rooms. No loud kids or partying. Friendly staff. Found the “text” service was very helpful in getting ice and extra towels delivered. Would stay there again.
Cons (-) Few observations rather than dislikes. Once arrived went to the restaurant at 10 to find it was closed. No problem we had drinks (Daniel was great). Tried to have room service the following night, called order at 10:30pm. Was told kitchen was closed (was understood that the kitchen closes at 11pm). Tried to have a drink a few nights after and the bartender (a girl with short black hair this time) ...
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Pros (+) Eventhough an old hotel, it is cery well maintained. Rooms are nice and the pool deck is perfect for a relaxing day.
Cons (-) They could not find my reservation. Check-in took over 25mns.
Pros (+) Well located, nice staff,no large room and extremely large bathroom.
Cons (-) Only valet parking
Pros (+) location
Cons (-) terrible service COCKROACHES- when I told the front desk there were cockroaches in my room- there was no apology or anything super dark rooms- like you are staying in a dungeon with no natural daylight
Cons (-) Staff was unhelpful and delayed providing a room until Kayak faxed over confirmation, even though I had a confirmation number and email on my phone. When I finally got the room it was not cleaned from the previous occupant, there were dirty towels on the floor, dirt in the sink, and dirty sheets. Will not be going to this hotel again.
Cons (-) We booked to get some A/C after Hurricane Irma. When we arrived they would not honor the rate we had already paid online and tried to charge us an extra $65 per night. They wouldn't budge. Do not pay these Criminals, they should be out of business.
Pros (+) It was nothing as advertised. Almost like going back to 1981 but worse. My colleague went into massive allergy attack once she entered room. We had to leave and go to another hotel. Really bad.
Pros (+) Location was great to avoid the south beach madness
Cons (-) Wifi was weak and pool needs more seating
Cons (-) Our A/C unit did not continuously cool. We called to get it serviced and it never got fixed. Staff was not entirely friendly at check-in. Found 3 roaches on our two night stay- that was mildly unpleasant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout features of the Mayfair House Hotel & Garden?
The Mayfair House Hotel & Garden is known for its unique Balinese interior courtyard, spacious suites with decorative features, and an array of amenities such as a Roman-style restaurant, heated rooftop pool, 4,500 square-foot spa, and 24-hour fitness center.
What can guests expect from the food and dining options at the hotel?
The hotel offers a Roman-style restaurant serving all meals and dishes such as wood-fired pizza. Guests can also enjoy a poolside bar with cocktails and light meals. However, some guests have mentioned that the food/bar service may have limited hours, so it's advisable to plan dining accordingly.
How are the beds at the Mayfair House Hotel & Garden?
Guests have consistently praised the spacious and comfortable beds at the hotel, particularly the king-size beds in the Mayfair Suites, which are perfect for families.
Is parking available at the hotel?
The hotel offers valet parking and private parking for guests. However, some guests have mentioned that the price of valet parking may be considered overrated, so it's worth considering this aspect when planning your stay.
What is the best time to visit the Mayfair House Hotel & Garden?
The high season at the hotel is in March, offering an ideal time to experience the lively Coconut Grove setting and enjoy the hotel's amenities. However, it's important to note that the hotel may experience increased demand during this period.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Consider booking a room with a balcony facing the lush greenery for a peaceful place to sit and enjoy the surroundings.
Check for Noise Levels
If you're sensitive to noise, consider requesting a room away from the street to avoid potential disturbances.
Explore Nearby Dining Options
Venture out to nearby boutique shops and restaurants within easy walking distance for a variety of dining experiences.
Be Mindful of Parking Costs
If you're driving, be aware that valet parking can be expensive, so consider exploring alternative parking options in the area.
Enjoy the Rooftop Pool
Take advantage of the heated rooftop pool with panoramic views, a great spot to relax and cool off.
Consider Early Check-in
The hotel may accommodate early check-in requests, so it's worth inquiring if you need to check in before the standard time.
Be Prepared for Darker Rooms
Some guests found the rooms to be on the darker side, so keep this in mind if you prefer well-lit accommodations.
Take Advantage of On-site Dining
The hotel's grill restaurant offers breakfast until 11 am every day, providing a convenient dining option during your stay.
Plan for Potential Service Issues
While many guests had positive interactions with staff, some experienced poor service, so it's helpful to be prepared for varying service levels.
Stay Informed About Special Events
Check with the hotel to ensure there are no events or weddings during your stay, as this could impact the overall experience.
Location
3000 Florida Avenue, Miami, FL 33133
What's nearby
- Vizcaya Museum & Gardens2.2 mi
- Marlins Park3.6 mi
- 1450 Brickell3.6 mi
- Plaza on Brickell4 mi
- 701 Brickell Avenue4.1 mi
- Brickell on the River4.2 mi
- Icon Brickell4.2 mi
- Miami Convention Center4.2 mi
- Miami Tower4.3 mi
- Bayfront Park4.7 mi
- Bayside Marketplace4.8 mi
- 900 Biscayne Bay4.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mayfair House Hotel & Garden
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $358 |
Average price (weekend night) | $393 |
When to book a room at Mayfair House Hotel & Garden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mayfair House Hotel & Garden
FAQs when booking at Mayfair House Hotel & Garden
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Value for money | 7.9 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Miami |
Distance to airport | 5.4 mi |
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