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I like the size of the room and the staff was great! The only thing that made is not as good was the floor was wet and we had to wear shoes while on the carpet because our feet would get sticky from the carpet and dirty. The toliet was dirty and there was some mold arounf the bath tub.
rooms were large and comfortable. Beds were very good. Beach view was great, shopping and golf nearby was a plus. satellite tv was down Friday evening so unable to watch television
Our oceanfront suite was very impressive! It was modern, comfortable and romantic. It met all our needs!
Location In room safe and refrigerator were not operable and had to be replaced. Upholstered furniture is stained.
Clean easy to get around They hogged the beach with there pricey umbrellas and didn't let us into the gym because we had a child with us therefor we couldn't work out the stay because we had a child.
High cost of room service for basic items
Everything was perfect Checkout time was early!
The location was excellent, right on the beach. Room was clean and comfortable, and the view was wonderful. Would have liked to stay longer, but had to leave for prior commitments.
I liked everything about the resort. It was in very good location to the malls, restaurants, grocery stores. Whatever you needed wasn't far at all. Everyone was super nice at the resort & made you feel welcomed. We will moat definitely stay here again!
Location is great, the resort is beautiful it is within walking distance of a lot of nice places. Hidden charges, I was charged about $180 over my bill no one could really tell me what it was for beside taxes. If I had known that I would have never stayed at the Resort, that is crazy. I stayed my first and last stay there. It is nice just can't stand $180 in hidden charges.
Love the close proximity to the beach and great things for kids to do! We come every year and love sundestin. Bar and restaurant are great, and we love the service on the beach! Staff is very accommodating and friendly. Only complaint was at check in they told us the door to the balcony was broken and maintenance would be by to fix it. The door handle was completely off, and there was no way to secure the door. If my husband and I were traveling without our five year old it would have been no issue. Maintenance never showed to fix the door at all during our stay.
The handeling of the beach set up. My wife had her things thrown in the middle of the sand by a couple who said they where there at nine in the morning. They did not have a name tag like everyone else. When the person who worked there came down he did nothing about it and my wife had to collect her things in front of everyone while your staff looked in and the this couple talked down to her.
The view Outdated, felt very cheap
Rooms are a bit dated
Everything was great. NA
Beautiful property! Room was very dated. Needs some repairs. Room was a long way from the beach.
The lady who checked us in was rude! Also I was bitten by bed bugs!! We have photos to prove it!
Visually pleasant with night life and shops on site. After driving thirteen hours with three children, it was disappointing to arrive and be surprised by additional fees of $92 at the check-in counter. From there we drove to our room (Bayside), unloaded the car, schlepped up to our room to find it uncleaned. Towels soaked in red juice, trash on the floor, no bedding, and the a/c off. The room phone did not work to call the front desk. I used my cell phone, and it remained on hold waiting for an agent for over 30 minutes. We didn't wait the 30 minutes, but I kept it on while re-loading the family and our luggage and returning to the front desk. They did change our room, but to pay $300/night and be moved to a room without 2 beds was disappointing. (Family of 5- original room was 2 Queens and a couch. "Upgraded" to a nicer area but given 1 Queen and a couch with 2 adults, 2 teens, and a 7 yr old.) 2nd room was clean but not adequate space for our family. Would've been better off saving money and having enough space for our family and a clean room. Not what I expect from a resort. Not even a complimentary bottle of water available.
The location was ok had a nice beach and downtown sandestin was a nice atmosphere. Have stayed at Sandestin 3 times now I liked the resort until this stay. The pool was filthy with all kinds of cups floating or sunk in pool a diaper had come apart on the side and it stayed there all day. We asked about getting someone to clean the pool and there was no one to do it (supposedly it was there day off). We stayed 3 days and the pools were dirty the whole time. No coolers were allowed at the pool so you had to buy water or whatever you wanted to drink from them. Didn't like the fact they charge a resort fee plus a cleaning fee on top of your nightly rate. You cant get a cup of water with your meal just bottled water waiter said they do to much volume to give a glass of water with your meal. Overall just thought they take advantage of whoever is staying on there property. I love the Destin area but will find a new place to stay.
Perfect location!! Everything you need is right there or super close. We loved the Sunset Bay Cafe! Delicious food with an amazing view.
Loved the beds!! So comfy!! The view was nice, the pool was nice too. My husband and I plan to return next summer. That housekeeping doesn't clean the rooms daily. Kind of a pain to make your own beds and buying a broom to sweep the sand off the floors ourselves. We were supposed to be on vacation. And they wanted to charge $55.00 to send housekeeping to clean.
Overpriced for the distance and navigation to the beach.
I'd go back in a heartbeat. The room had a gorgeous view of the Gulf and was very clean. The pool and hot tub are right outside with island music playing. We went at the end of the season so it wasn't crowded. 2 minute walk to the very clean well maitanted beach. It's also about a 5-19 minute drive to all the action in destin like water sports. The resorts has gorgeous golf courses, ship, restaurants...it's a gated secured community and I felt like I was driving through some rich neighborhood. Lol definitely recommend it!!! Especially in September after the summer season cuz the weather is still perfect and rooms are cheaper. Lol perfect for romantic getaways and families of all ages. We stayed at the luau tower and they didn't have room service. Only a pizza delivery service. But that's ok
Aaron at the front desk was amazing. Very friendly and knowledgable.
It was very close to the beach. Bills itself as a "condo." It was an individually owned hotel room. No daily housekeeping services so take out your own trash. Staff informed us if we wanted an oceanview room, we should book directly next time. They offered an upgrade at an additional cost of $219. We booked a king room. They gave us a double. Never again.