Pros: The rooms were more or less standard, the staff helpful and the ambiance in the bar/lounge quite pleasant
Cons: This is not the first time I have had this issue and I know that other customers have too, you arrive on a pre-paid arrangement, proof of payment in hand but their "management" does not have same proof in their system and more or less refuse to check you in. They really need to jack up that part of their system. It is both annoying and embarrassing to be made to look like you are trying to get a free ride. There is clearly an issue with the management of payments via third parties, maybe they need to find a way to automatically generate an e-mail to the customer when the transaction has been completed online or somehow find a way to put an end to this problem. So, I ended up making a second payment and now have to deal with getting a refund.
Perfectly situated within 16 km from the Mahikeng International Airport, Protea Hotel Mahikeng is convenient for business and leisure travelers, offering a fresh approach to comfort. The hotel is situated in an area rich in culture, history and wildlife. The Hotel has an in-house restaurant offering a buffet breakfast, a la carte and dinner to the discerning diners delight. The in-door area of the restaurant seats 60 and 30 on the terrace, where GUESTS can relax to the tune of the fresh breeze. A coffee and cocktail bar is also available. The conference facilities offered accommodate 100 delegates in seminar style and the second conference room is able to accommodate 50 delegates. Local attractions include game reserves, golf, tennis/squash, off-road motor sport facilities and a casino.