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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Guests recommend requesting a room with a view, particularly a valley view, for a stunning and memorable experience.
Be aware that the hotel is located up on a hill, making it a bit difficult to access by car, especially during snowy conditions. However, an airport shuttle service is available for added convenience.
Some guests mentioned that the rooms were comfortable and clean, but it's advisable to check the room amenities and request specific features, such as a balcony or a room in the main building, to ensure a pleasant stay.
If you plan to dine at the hotel, note that the evening meal is recommended, and the bar offers a lovely range of grappa and local wines. However, it's suggested to inquire about the menu options in advance.
Take advantage of the free-to-use spa facilities, including a sauna, steam room, swimming pool, and bubble massage seats, for a relaxing experience.
If booking through third-party platforms, there have been instances where guests were accommodated in a different location, so it's advisable to book directly with the hotel to avoid any inconvenience.
The hotel offers a convenient location for exploring Moena, with activities such as hiking, skiing, and cycling available nearby. Additionally, the hotel has a ski school and ski equipment rental on-site.
Some guests experienced communication challenges with English-speaking staff, so it's recommended to be patient and consider language differences during interactions.
On certain evenings, the host family welcomes all guests with complimentary Aperol Spritz and nibbles, providing a warm and hospitable touch to the stay.
Note that the parking area is small and may be difficult to access, so it's advisable to plan accordingly and inquire about parking availability before arrival.