Cocoa Boutique Hotel

The hotel offers a variety of food options, including complimentary breakfast, special diet menus, a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. However, some guests have mentioned limited variety and poor quality of food and drinks.

The rooms are spacious and the hotel offers extra-long beds. However, some guests have reported dirty and tattered beddings, as well as issues with rain coming into the rooms.

The hotel provides an outdoor pool, spa, and wellness center, as well as a private beach and a kids' club. However, guests have experienced technical issues, unsafe electrical installations, and limited sun protection at the pool.

The staff at the hotel are described as amazing, warm, friendly, and very helpful by many guests. However, there have been reports of disrespectful treatment and slow service.

The high season at the hotel is in August, while the low season is in March. It's important to consider the seasonal variations when planning your visit.

Consider requesting a room with a sea view or garden view for a more pleasant stay, as some guests found the ambiance and views to be quite pleasant.

Manage your dining expectations as some guests were disappointed with the limited food and drink options, as well as the quality of the meals. Consider exploring dining options outside the hotel for a more satisfying culinary experience.

Be aware that some guests experienced slow service and technical issues during their stay, so it's advisable to have patience and understanding in case of any inconveniences.

Exercise caution when booking the "Executive Suite" as some guests found it did not meet their expectations, with issues such as shared living spaces, technical problems, and maintenance issues. Consider clarifying the room details before booking.

Take advantage of the hotel's proximity to various attractions such as Voyager Beach, Mamba Village Centre, and Nyali Beach, offering opportunities for exploration and leisure activities.

Be prepared for potential connectivity issues, as some guests mentioned intermittent Wi-Fi availability. Consider having alternative plans for internet access if reliable connectivity is essential during your stay.

Exercise caution with payment methods, as some guests encountered issues with credit card charges and reimbursement. It may be advisable to confirm payment details and keep track of transactions during your stay.

Families with children can benefit from the hotel's kids' club, playground, and complimentary breakfast, providing added convenience and entertainment options for younger guests.

Appreciate the hotel's adherence to health and safety protocols, including contactless check-in/check-out, physical distancing, and enhanced cleaning procedures, contributing to a secure and comfortable environment for guests.

While the hotel offers a private beach, be mindful that some guests reported cleanliness and maintenance issues. Consider exploring alternative beach options for a more enjoyable seaside experience.