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The restaurant and bar were closed on Sunday. Breakfast was incomplete most of the times.
The hotel is centeraly located near the train station (1 min.).
The hotel staff were very friendly and helpful. They went to great lengths to ensure all our enquiries were dealt with properly. Nothing open at the weekend. No bar or restaurant. Very dissapointing.
Reasonably priced and equipped. Close to restaurants and a walking distance to the business center in Guyancourt. I plan to stay there again.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
Clean and comfortable Novotel, as ever
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
Excellent and friendly help from the reception staff when my son lost his boarding pass for the return flight. They printed out a new one for him. Cleaners removed towels from the bathroom without replacing them straight away. I had to ask for one as I wanted a shower.
la comodità del postorispetto alle nostre esigenze, ambiente ordinato, pulito, funzionale.
Room was quiet. Despite the fact that it was a non-smoking room there was a persistant smell of stale smoke.
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
The whole experience was a great experienceN
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
the staff was very helpfull. The accomodation was ok.
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Quiet and accessible
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Staff was very friendly and helpful.
Close to Versaille and Paris
Good Value for money, close to supermarket
very quiet hotel in the country near von Versailles or Paris with the high way
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Reasonable proximity to Versailles Small room for 3 people
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
Hotel very clean and quiet. Hotel staff nice
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
Nice, spacious room. Very noisy party going on downstairs.
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Personal was nice The hot water did not work the first night. After that it worked
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.