Cons (-) I made a booking through KAYAK. Arrived at the hotel with my family. They told me the rooms were sold out and I that I was on my own to figure out the rest. Thanks.
2 stars
Comfort Suites Downtown
Photos of Comfort Suites Downtown
Overview
The Comfort Suites Downtown is located in the heart of Montreal, Quebec on Crescent Street. It is a 15-minute walk from the Montreal Museum of Fine Arts and the Underground City. This centrally located hotel has staff who speak both English and French. It’s only eight miles from both Montreal Saint-Hubert Longueuil Airport and Pierre Elliott Trudeau International Airport. It has 96 air-conditioned, non-smoking guest rooms. This is a pet-friendly hotel with nearby paid parking and a 24-hour front desk.
Guests can choose from several rooms and suites at this hotel. Each of the rooms comes with complimentary high-speed wireless Internet, a private bathroom, and a sofa bed. There is a hairdryer, flat-screen television, and iron and ironing board in each room. Guests can also enjoy a free breakfast each morning. The suites at this hotel have extra space and upscale amenities. Some offer a room divider for greater privacy.
This hotel offers a business center with a copy machine and fax machine for business guests. Refrigerator rentals are available, as are microwave rentals. Guests can enjoy free coffee and weekday newspapers during their stay. There is also a fitness room located at the hotel.
Several restaurants are located in the area such as C’ChoColat, Bar George, Bis, and Jerome Ferrer Europea. There are also many attractions nearby such as Upstairs Jazz Club, Musee des Beaux-Arts de Montreal, Bell Center, and Divine Chocolatier.
Latest deals for Comfort Suites Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Comfort Suites Downtown
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Services and conveniences
- ATM on-site
- Business center
- 24hr front desk
Bathroom
- Hairdryer
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
Dining
- Food can be delivered to guest accommodation
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Comfort Suites Downtown
7.3
Good
2126 verified ratings
Wonderful
441
Very good
442
Good
536
Okay
246
Fair
191
Mediocre
100
Poor
170
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location and friendly service, particularly highlighting the helpfulness of the staff. However, many reviews express dissatisfaction with cleanliness, outdated facilities, and noise levels, suggesting that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Loved the location, sweet staff! Thank you!
Cons (-) N/A
Pros (+) Location was perfect. Presentation of the lobby was very poor. Ceiling had patches with boards and looked very shabby. Upon check in we asked a few local questions but the front desk clerk was not helpful at all.
Pros (+) We loved it's location! Lots to do nearby! We walked up and down the strip and we're also close to our appointment and able to walk to it the next morning. The bed was conmfy!
Cons (-) Hotel is showing its age... cold water and hot water both ran warm to hot... there was no cold water to drink. Breakfast was good but there were fruit flies buzzing around.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near several attractions, including Centre Bell, Musée des beaux-arts de Montréal, and Parc du Mont-Royal, all within walking distance.
What are the hotel's unique amenities?
The hotel offers a complimentary breakfast, a fitness center, and a pet-friendly environment. Additionally, guests can enjoy free coffee and weekday newspapers during their stay.
How is the cleanliness of the rooms and common areas?
While some guests have expressed concerns about room cleanliness, the hotel is committed to enhanced cleaning and daily housekeeping to ensure a comfortable and hygienic environment for all guests.
What practical services are available at the hotel?
The hotel provides a business center with copy and fax machines, laundry facilities, and a 24-hour front desk for the convenience of all guests.
When is the best time to visit the hotel?
The hotel's high season is in June, offering an excellent opportunity to experience Montreal's vibrant atmosphere and nearby attractions. However, guests should be aware that February is considered the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
This is a pet-friendly hotel, but some guests noted that the surrounding area lacks green spaces for pets. If traveling with a pet, it's advisable to plan for walks in nearby parks.
Check Room Cleanliness
While some guests praised the cleanliness, others reported issues with dirty rooms. It's recommended to check the room thoroughly upon arrival and request a change if cleanliness standards are not met.
Explore Nearby Dining Options
The hotel's central location offers easy access to various restaurants. Guests can explore nearby dining options such as C’ChoColat, Bar George, Bis, and Jerome Ferrer Europea for a diverse culinary experience.
Be Mindful of Noise
Some guests mentioned that the hotel can be noisy, especially at night. Light sleepers may want to consider bringing earplugs or requesting a room away from potential sources of noise.
Consider Parking Alternatives
While the hotel offers nearby paid parking, some guests found it expensive. Exploring public parking options or alternative transportation methods could be cost-effective for guests.
Plan for Breakfast Crowds
The complimentary breakfast is popular, leading to a busy breakfast room. Guests may want to plan their breakfast time strategically to avoid peak hours and ensure a more relaxed dining experience.
Check for Room Upgrades
Suites at the hotel offer extra space and upscale amenities. Guests looking for a more luxurious experience may consider upgrading to a suite for added comfort and privacy.
Request Maintenance Checks
Some guests reported maintenance issues such as broken closet doors and bathroom cleanliness. It's advisable to request a maintenance check upon check-in to ensure a hassle-free stay.
Utilize Multilingual Staff
The hotel staff are fluent in both English and French, offering a welcoming and accommodating experience for guests who speak either language.
Location
1214 Crescent Street, Montreal, QC H3G 2A9
What's nearby
- Le Windsor413 yd
- Centre Bell0.3 mi
- Sherbrooke Street0.4 mi
- Montreal's Underground City0.6 mi
- McGill University0.6 mi
- Parc du Mont-Royal0.8 mi
- Bank of Montreal1 mi
- Place d'Armes1 mi
- Notre-Dame Basilica1 mi
- Saint Laurent Boulevard1.1 mi
- Saint Catherine Street1.1 mi
- Vieux-Port de Montréal1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2025-07-31, 575853
Essential information about Comfort Suites Downtown
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $169 |
Average price (weekend night) | $185 |
When to book a room at Comfort Suites Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Downtown
FAQs when booking at Comfort Suites Downtown
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Montreal St Hubert |
Distance to airport | 7.6 mi |
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