Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 9.6 "96% said thereception staff was great ." 9.5 "95% said theconcierge service was amazing ." 9.4 "94% wereimpressed by the valet service ." -
8.5 "Very good internet connection."8.0 "80% said the
wifi quality was great ." -
8.2 "Vibe was good."9.7 "97% said it was a
stylish hotel ." 9.8 "98%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
8.1 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 9.2 "92% liked thebig bathroom ." -
6.7 "Breakfast is mediocre."
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5.9 "Average value."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." -
8.1 "Comfort level is high."9.4 "94% thought
rooms were spacious ." -
7.9 "Nice rooms."9.4 "94% thought
rooms were spacious ." 7.1 "71% werehappy with the bathroom ." 7.9 "79% saidrooms were clean ." -
7.1 "Good breakfast."
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6.7 "Food is average."
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5.9 "Average value."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 9.7 "97% said thereception staff was great ." -
7.7 "High comfort."9.3 "93% thought
rooms were spacious ." -
7.6 "Nice rooms."9.3 "93% thought
rooms were spacious ." 9.2 "92% found thekitchenette to be good ." -
6.9 "Breakfast is mediocre."
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5.8 "Average value."
Overall Rating
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7.5 "Nice rooms."
Overall Rating
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9.7 "Terrific location."
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9.5 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
We loved the location and the staff. the room was spacious and trendy with a bedroom, bathroom, living room, a small kitchenette and a second pull down bed. This is a great spot for families. Pets are accepted (you probably need to make a prior arrangement.
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9.7review from
Friendly staff, separate bedroom, kitchenette with small stove, cookware and kitchenware, in the heart of Old Montreal.
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9.0review from
The room was lovely and we liked having a mini-kitchen. The staff behind the front desk was very knowledgeable and gave us great recommendations. Going to the bar for a cup of coffee in the morning, I received cold coffee, which they did replace, but there was a lot of chaos there. Somebody came in to stock the alcohol for the bar, three other staff there, but it still took awhile. Then while drinking my coffee a supervisor came and was reprimanding those 3 staff people, instead of taking them to the back room to do it.
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7.0review from
Walking around old Montreal & comfort of hotel
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6.7review from
Very nice ambience (including fire and candles in the lobby area), large suite, fabulous location (perfect for wandering around Old Montreal, cafes, restaurants, and browsing the boutiques). In addition, I forgot something in the room, and the staff kindly agreed to send it directly to my home.
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7.7review from
Very spacious for Old Montreal No on-site parking
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8.0review from
Staff, lobby, suite, furniture, amenities Breakfast buffet not up to par i.e. Only one type/flavor of yogurt, poor selection and appearance of fresh fruit, strange-tasting orange juice, and no oatmeal! Also, no complimentary tea/coffee service/self-service 24/7
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8.0review from
Having stayed in two other hotels of the same category in Montreal over the same week my favourite is Le Saint-Sulpice. The staff in all three places was equally friendly. Where Le Saint-Sulpice is coming in first is the equipment and the feel of privacy and comfort transported by the suites. The kitchenette is fully equipped, a decent bottle of wine readily available. The living room is spacious. The covers comfortable. The bath is nicely lit. It is equipped with high quality fixtures and care products. Did not try breakfast so I can´t comment on it.
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7.2review from
Good location with very helpful staff.
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6.8review from
Very nice hotel. The suites were enourmous. The satff working the door were great and very helpful, especially since the front desk staff couldn't be bothered. The staff at the front desk were less than helpful and I was ignored on several occasions standing at the front desk. The concierge seems to be hit or miss it terms of actually being present to answer questions. .
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8.0review from
the room was great and the hotel was very well located
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5.6review from
location Service very slow. Noise of other hotel guests. Room not serviced on second day bad form. Night porter not polite.
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6.4review from
Spacious room, large bathroom, separate shower, kitchenette facilities Very few vegetarian choices on the dinner menu - actually no choices for main courses
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9.7review from
We loved the location and the staff. the room was spacious and trendy with a bedroom, bathroom, living room, a small kitchenette and a second pull down bed. This is a great spot for families. Pets are accepted (you probably need to make a prior arrangement.
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9.7review from
Friendly staff, separate bedroom, kitchenette with small stove, cookware and kitchenware, in the heart of Old Montreal.
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9.0review from
The room was lovely and we liked having a mini-kitchen. The staff behind the front desk was very knowledgeable and gave us great recommendations. Going to the bar for a cup of coffee in the morning, I received cold coffee, which they did replace, but there was a lot of chaos there. Somebody came in to stock the alcohol for the bar, three other staff there, but it still took awhile. Then while drinking my coffee a supervisor came and was reprimanding those 3 staff people, instead of taking them to the back room to do it.
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8.0review from
Staff, lobby, suite, furniture, amenities Breakfast buffet not up to par i.e. Only one type/flavor of yogurt, poor selection and appearance of fresh fruit, strange-tasting orange juice, and no oatmeal! Also, no complimentary tea/coffee service/self-service 24/7
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8.0review from
Having stayed in two other hotels of the same category in Montreal over the same week my favourite is Le Saint-Sulpice. The staff in all three places was equally friendly. Where Le Saint-Sulpice is coming in first is the equipment and the feel of privacy and comfort transported by the suites. The kitchenette is fully equipped, a decent bottle of wine readily available. The living room is spacious. The covers comfortable. The bath is nicely lit. It is equipped with high quality fixtures and care products. Did not try breakfast so I can´t comment on it.
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8.0review from
the room was great and the hotel was very well located
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7.0review from
Walking around old Montreal & comfort of hotel
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6.7review from
Very nice ambience (including fire and candles in the lobby area), large suite, fabulous location (perfect for wandering around Old Montreal, cafes, restaurants, and browsing the boutiques). In addition, I forgot something in the room, and the staff kindly agreed to send it directly to my home.
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7.7review from
Very spacious for Old Montreal No on-site parking
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7.2review from
Good location with very helpful staff.
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6.8review from
Very nice hotel. The suites were enourmous. The satff working the door were great and very helpful, especially since the front desk staff couldn't be bothered. The staff at the front desk were less than helpful and I was ignored on several occasions standing at the front desk. The concierge seems to be hit or miss it terms of actually being present to answer questions. .
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5.6review from
location Service very slow. Noise of other hotel guests. Room not serviced on second day bad form. Night porter not polite.
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6.4review from
Spacious room, large bathroom, separate shower, kitchenette facilities Very few vegetarian choices on the dinner menu - actually no choices for main courses
