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Being pampered as soon as you walked through the door.All the staff know, how to look after you, nothing was too much trouble.
The staff was very kind. The breakfast had a large choice. It was very good. It a excellent buffet included with the room I open the window because it was hot, but it was very noisy to sleep. If you have the choice ask a room not on the street.
I stay in a lot of hotels around the world for my job. But if you are looking for a high class hotel, with always friendly personnel, high class service and the fact that you are not a 'room number' but they know your name, this is your hotel. Excellent! In one word Excellent!
Very friendly staff, benefited from a free room upgrade. Parking is free and very convenient, rooms at the back are very quiet. Good location in terms of access from and to the airport. Prices are too high at the restaurant for dinner. Butter at the breakfast is not real butter (more cheese than butter)
Upon to our expirience one of the best hotels we have been visited ever. Compliments to the owner, manager as well as entire staff, really incredible expirience everything was perfect. Will come again for sure
friendliness of hotel staff
The front desk. The Room. The breakfast.
Staff were excellent. Quality of accomodation was good No
The hotel is truly 5 star and the staff were excellent. Always friendly and helpful. They make your stay one of pure delight. None.
The staff were attentive and spoke English!
Convenient to train station and close to my office.
The breakfast was excellent
I had a good sleep. no
Friendly staff, excellent location, excellent breakfast Needed to change rooms because of construntion in the room below
Proximity of city center Railway close-by, noisy during the night.
Helpfulness of staff, central location Only a tiny box of tissues in bathroom
Hotel is fine and well represented on the website. Easy walk to resurants and shopping.
Nothing This hotel only serves breakfast, no room service and no tea or coffee making facilities in the room, no slippers to walk about in, no bed side floor mats and no complimentary drinking water. In addition there was no "Bell-Boy" to assist with luggage to or from the room. I expected all the above from a Four (4) star hotel.
Location is hard to beat for Monza, short walk to everything located between the main pedestrian area and the train station. On-site parking was perfect for us as we were car touring. The hotel is a bit dated. Our room had previously been occupied by a smoker(s). Bathroom had water stains/rot in the woodwork in the shower. Brass key fob system is quaint, but outdated. Most frustrating, was the lack of usable WiFi. It was easy to connect to the house network, but the internet was unusable 99% of the time.
Staff really friendly
The breakfast was fine. The free internet acess is an advantage in comparision with the other hotel of the city. The position of the hotel is ideal, near the station and really in the center of the city. The hotel is near the station and one can feel the trains coming and going, by chance they stop during the night.
you should take it out of your offerings location, structure, neighborhood, price
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
The quality service, restaurant and breakfast Hard to find
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
The bathroom needs renewing
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
The comfortable of room
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
Room, food far from city center, staff service moderate especially in the restaurant
I liked that all the workers were always smiling and helpful. My room was always clean and tidy. And everything was so comfortable. this is not something I don't like. But I had forgotten my mobil phone charge at home and couldn't find one from you, it would be great if I had.
It's a Motel too. Hotel Monza offers room for hours ... and at the evening, in the large street near the Hotel, there are "girls".
Wired internet worked well. Room was adequately clean and quiet. Staff were excellent. It is in fact a hotel and motel. Each room seems to havce access from both the interior hallway and the exterior. This was fine, but surprising. Also note that the hotel description claims wireless internet. There is no wireless, but the wired access worked great.
The A/C, heating system didn't work, temperature was at a constant 27 degrees and could not be adjusted, the management's remedy when asked about this was to "open the window". We ordered food one of the evenings we stayed there - it was the worst food I have ever been served. On the morning we were leaving, my daughter was ill, I asked the management if I could check out a couple of hours late, they said yes, then charged me an extra 20 euros.
We arrived 4 days before the GP, everything was organised like a well oiled machine. Hotel staff very helpful, found us a dinner booking, driver took us to the Casino, WOW. Everything was close by, will visit again.
Very noisy, beause it is close to a main street, major trafics night and day.
Noise from other rooms was distracting.
Restaurant sympathique, confort des chambres Pas d'internet
The staff were very helpful and the restaurant was good It took us ages to find the Hotel, and it is quite dangerous to walk into town
good service and good rooms
Nothing ,Nothi Parking, breakfast, cleanliness.
all was ok!!!
-New and fancy rooms -Helpful staff -Shoppingcenter 3 meter from the hotel -Clean -Transport to Milano
new hotel exelent staff, wery polite and dedicated, clean rooms only good things about this hotel with exelent locatiom, quiet place at a few houndred meters from highway, 200 meters from comercial center etc
Clean and comfortable room, bathroom; friendly staff; has private underground parking, Auchan mall is nearby. Quite hard (tricky) to find the way to the hotel (and hardly reachable without car), very far from Milan center; parking is inconvenient (minus 3rd floor with narrow spiral entrance; there's no elevator from the hotel to the parking).
excelent rooms and very good beds, quiet for a good nights rest. very friendly welcome at the desk. difficult to find because no signs yet (is new hotel so this will improve I hope.
Very very clean and new room, the whole hotel looks brand new. The room was very good for 3 star hotel and the staff was helpful. Around 15 minutes to Milano center. Internet didn't work well, wasn't so easy to find.
Good service, nice room, colorful breakfast, all you need No
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
room was nice soap
The cleanness and facilities nothing
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Everything about the hotel and the stay. Nothing I didn't like
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
- Luxury. - The Value.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Great Hotel, great staff
Very curteous concierge staff and personnel in general. Very clean.
all was excellent
Opulent hotel, nice respite Pricey
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Breakfast buffet, reception's assistance & location (Milan)
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Excellent breakfast. Great location Price for internet access was excessive
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
good location for Duomo and shops breakfast was too busy and not enough food or staff
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
easy access to central milan
the rabishest hotel i use it so far.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
nice room, very good restaurant
Good location Concierge not very helpful/knowledgable for a 5star hotel
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Convenient location right by central train station.
Room was too cold, seem heater heat up to the temp set.
The big and perfect bed
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
breakfast was great
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
Bad quality of the breakfast and bad quality of the restarant
size of room no
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Friendly staff, good location, value for money
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
location the room as per the booking was superior double but was not up to the mark.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
Location and staff was very friendly
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Please write at least 15 words Room service. Very unorganized
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The room style and location Only the time of checkin and checkout
pool, restorant problems with staff
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
room service dıd not replace empty bottles.
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
The room was excellent Poor service with ridiculous prices
the location and the staff are really friendly the health club should be better in such nice hotel
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
it was nice hotel and clean the parking fee too expencive (40eruo)
The quality of the hotel doesnt match the price
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
staff very helpful and friendly. good spa treatments
great stay . my favorite hotel in milan
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
Staff was excellent. Room was beautiful. Milan was great.
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
Not Friendly, Dirty, Far from Center but good value
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
Bed was very hard
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.