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|Distance to city center||0.2 mi|
|Distance to airport||14.6 mi|
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The sizes of the rooms and bathroom were large, the cleanliness was excellent, there was abundant hot water, and the location were great. The breakfast was minimal, but OK in a pinch. Extra food items can be ordered a la carte. We would have returned since we need a good hotel in Morelia for repeat visits, except for TWO VERY IMPORTANT problems. The internet in the rooms was very sketchy and in part of the suite non-existent. This could be considered minor or major according to your needs. See below for descriptions of the bigger issues.
OK, now for the important problems: 1) We arrived and checked in a little early and asked if my credit card had been charged. The receptionist said NO, which is what I had understood on my reservation, that we would be charged by the hotel on arrival. We paid in full with another card, but then as I checked my email, I saw alerts from my credit card company that someone had tried to charge on my card, but they rejected it. When asking the receptionist I discovered that indeed that had tried to charge my CARD about 2 hours BEFORE we arrived but she SAID nothing! It put me through some hoops to make sure that my card did not get locked!! BEWARE of this nefarious practice of this hotel!! 2) The second problem came up as we left. Here is what the victim of this theft, my travel partner, has to say about it: "I truly wish that I could highly recommend this hotel because it has large, clean rooms, a good breakfast for a small extra sum, and everyone appeared to be most kind and accommodating. Unfortunately, the day after I checked out of the hotel with my friend, I discovered that two of my rings were missing from my briefcase, which had been in our room the entire time of our stay, except for the day of departure when the briefcase sat at the reception desk being cared for during about 4 hours before we could depart. The rings were hidden inside two interior pouches. I immediately contacted the manager, Darío, and although he was helpful in attempting to uncover the whereabouts of my possessions, his investigation yielded no results, although he did comment that this sort of thing hadn't happened "in a long time". So, if you decide to stay here, I highly recommend that you put anything valuable in the room's safe."
My bathing suit was stolen I requested to talk to the manager and he was never there. Made some phone calls after I left the hotel and left massages with the receptionist and he never call me back to fix the issue.
Hotel looked much nicer in the photos than in real life. Staff very unhelpful, they never mentioned the opening hours of the parking lot (on Sundays they open only till 10am) and charged us additional fee for opening a parking gate. Very poor breakfast.
Big and clean apartment
Poor towels and bed sheets
Hotel And Suites Galeria is in the heart of Morelia, within a 10-minute walk of Federal Palace and Morelia Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 516 reviews
Things to Know
- Comfortable beds
- Near city centre
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Hotel & Suites Galeria
Where is Hotel & Suites Galeria located?
Hotel & Suites Galeria is located at Miguel Silva 71 Centro, 0.2 miles from the center of Morelia. Federal Palace is the closest landmark to Hotel & Suites Galeria.
When is check-in time and check-out time at Hotel & Suites Galeria?
Check-in time is 3:00 PM and check-out time is 1:00 PM at Hotel & Suites Galeria.
Does Hotel & Suites Galeria offer free Wi-Fi?
Yes, Hotel & Suites Galeria offers free Wi-Fi.
Does Hotel & Suites Galeria offer free parking?
Yes, Hotel & Suites Galeria offers free parking.
Does Hotel & Suites Galeria offer free airport shuttle service?
No, Hotel & Suites Galeria does not offer free airport shuttle service.
How far is Hotel & Suites Galeria from the airport?
Hotel & Suites Galeria is 14.6 miles from Morelia. Hotel & Suites Galeria is 59.4 miles from Uruapan.
Can you bring pets to Hotel & Suites Galeria?
No, pets are not allowed at Hotel & Suites Galeria.
Does Hotel & Suites Galeria have a pool?
No, Hotel & Suites Galeria does not have a pool onsite.
Reviews about Hotel & Suites Galeria
Most Popular Landmarks
- Federal Palace 158 yd
- Temple of the Nuns 219 yd
- Villalongin Garden 0.3 mi
- Las Tarascas Fountain 0.3 mi
- Morelia Cathedral 0.3 mi
- Ex Convent of Carmen House of Culture 0.3 mi