The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel is conveniently located close to several metro stations and attractions such as the Bolshoi Theatre, GUM Shopping Centre, and Red Square, making it a great choice for exploring the city.
Some guests highlighted the comfortable beds and good restaurant at the hotel. However, it's advisable to check the room amenities and request a quiet room if noise from neighboring rooms is a concern.
Several guests noted that some staff members had difficulty communicating in languages other than Russian. It's helpful to keep this in mind and consider language barriers when seeking assistance.
While some guests praised the cleanliness of the rooms, others reported issues such as a clogged bathtub. It's advisable to check the room upon arrival and promptly report any concerns to the staff.
The hotel offers parking and is close to metro stations, but guests mentioned that the hotel is far from the city center. Consider transportation options if proximity to the city center is a priority.
Some guests mentioned issues with the check-in process and the heating and shower systems. It's advisable to inquire about these aspects and seek assistance if needed upon arrival.
Guests reported issues with the service, including housekeeping and reception responses. It's important to manage expectations regarding service levels and be proactive in addressing any concerns with the management.
While some guests praised the breakfast and restaurant staff, others expressed dissatisfaction with the quality of food and service during dinner. It's advisable to explore dining options in the vicinity as well.
Some guests found the standard rooms to be small but comfortable, while others reported issues with noise and room amenities. It's advisable to verify room size and amenities based on personal preferences and requirements.
