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The staff understood the issues I had withe the hotel and sorted out things. There was no restaurant on a Sunday despite saying there was a gourmet six course lunch/dinner
very nice hotel, nice staff, nice rooms - I recommend that hotel 100% nothing to complain
The breakfast was wonderful. The hall light switch turned off all the plugs in the room, so we had to leave the light on all night so I could use my CPAP machine.
although it was a distance from the airport in rygge, there was no problem finding the hotel. the staff were bery nice and the hotel was up market. one word of advise is to book dinner early. we forgot to and there is no where near to eat. the kitchen was busy and we were forgotten when ordering from the evening menu.. my only complaint... except above mentioned, everything was great.
Good size rooms and a fantastic breakfast buffet - the best that we had in Norway. V. Friendly and helpful staff Like everything in Norway, expensive - but when compared with other hotels we stayed in the country, comparatively good value
Great location och nice hotel The restaurant was closed (Sundays). Disappointment as Moss (the town close to the hotel) had very few restaurants and we could find just one simple pizzeria open. This information should be given on your web site.
Close from airport
Clean rooms, good choice of food See above
This hotel is close to Rygge Airport, so, if you need to get an early flight it is the best option because the airport is very far from Oslo. Also, the staff is very kind and the breakfast is very good and it is included in the price.
Its difficult finding it.
Very well situated near the Rygge airport. Quiet.
Staff was not very helpfull, not interested in guests. restaurant closes early. location is between the city and airport. not very convinient for those who wanna stay next to airport, but there is no other choice.
Location near airport, value for money, good food and rooms at reasonable prices.
Very comfortable beds and great breakfast buffet.
The hotel is located quite close to Rygge airport and the close by businesses areas. I had a Christmas dinner just before closing time of the kitchen; it was excellent. Just like home made. (But boiled potatoes would have been nice along with this type of food). None.
near,bus,and train station,and town centre the breakfast was poor quality all round even very basic
Free wi-fi, parking space in front of the hotel A little bit 'decadentì, no lift, breakfast with no cake
Easy to get Rygge Airport from the hotel, only 11 km.
the breakfast buffet the smell in the hall and hallway, the blanket in the sheetcover, the chair
A nice price hotel, a good and fairly rich breakfast. A bit outdated interiors.
Staff incredibly helpful and friendly. Great views. Lovely location. Only 200 NKR to keep the room until 5pm on our last day. Room a bit cold and no controls that worked. Breakfast a little stale but then it was New Year and there were very few guests.
Very good breakfast.
Excellent location, good quality hotel, friendly staff, reasonable cost (for Norway!)
The Hotel was very nice located in Tønsberg city and the breakfast was very good. When we arrived the Hotel 6.30 p.m there was no hot water (too cold to shower). 11.30 p.m the water was still cold. Very disapointing for a Hotel rated 5 stars. The water was warm enough for a shower in the morning.
It is located near the harbour/ ferry To few people/ staff - they were running very often
Location for business activities and access to the site. no heaters to make a comfortable exit on the patio for a smoke and relax.
Very nice restaurant and great breakfast. Hotel in general was clean and convenient. Easy parking.
Well placed for where I had to go and do business. Friendly and helpful. Near quite noisy road. Smallest bed I have ever slept in. Hot room - for no apparent reason. Metal window cappings which when raining make it sound like sleeping in a biscuit tin.
Good, clean, convenient. Hotel staff very efficient. Would have preferred a room away from traffic noise.
Expensive with very average facilites.
We stayed one night on two occasions. On both occasions the reception staff were friendly and helpful.1st stay was good.Very pleasant, sizable room, overlooking fjord.Facilities clean. 2nd stay was dreadful, a disappointing end to our holiday. Having been given the key to our room, it had not been cleaned after the last occupants (even the beds). They opened the room next door, which was in the same state, then the room next door to that -the same again.Back to the computer to see if there was a clean room. We were put in a very small, very hot room which was noisy at night if you opened the window. The bathroom smelt of urine. This in an hotel of 100 rooms with very few people staying.
Beautifull vieuw, spacious room (suite) good breakfast buffet, splendid restaurant good winecard. close to Son, very pretty place. Breakfast only till 9.30 during the week and on friday till 10.30, nothing is translated to english not even the menu'S. Standardrooms beds are very small so took a suite, nok 1000 p/day more !!! wich is Euro 125 per nite extra, got a discount for nok 500 only .
The room was good size, kitchen/living room and separate bedroom. Room was located right at the waterfront so great views from the balcony and bedroom full wall size window on the sea side. The hotel was not worth the price even in Norwegian price standards. With these rates you would imagine you get proper towels, shampoos etc. especially in a spa hotel. This was not the case. Also, the kitchen in the room was equiped only with 3 glasses and 3 cups. That's all!! All the cupboards was screwed shut. Overall I think the management should have a look in other hotels to see what this price can offer in terms of quality. Great potential but unfortunatelly not very well thought through. Details, details..... Might sound picky but with these prices you can be picky.
parking some level you room, spa is great. night life in the middle of the outside restaurant is very laud. The spa lose at 7pm, which is to early.
Beautiful views over harbour. Relaxed atmosphere and very clean.
wonderful views. the cost from the airport. no air conditioning
View over the Fjord and helpful receptionist. Excellent breakfast. Carpet in bedroom could have looked cleaner - a bit tired
Good hotel. Good breakfast. Free coffee on lobby. Free internet. Only public parking avaliable.
Practical, clean, member of a "chain". No surprise, quite moderate price vs standard. No private parking for the hotel, but however quite easy to park the car. Nice area&view, few meters only from many restaurant and marina.
Location was great. On the dock by the bay and short walks to transportation and sights. My son and I are of Norsk descent, so not short but also not heavy. We found the twin beds very narrow. More so then the other Thon hotel's we stayed at during our trip.
Discrete hotel situated very central and at Bryggan. Cosy hotel in an international environment. Perhaps the bar and restaurant could have been better reachable and better staffed.
-shower was gorgeus heater was not working, staff was helpful, he gave me an electric one.
nothing breakfast was unedible staff not helpful and i could not get into the on the second day as the cleaner did not finish until 5pm
It's location was excellent. Cheapest hotel in Tonsberg.Free internet use. A little dated. Furniture in room was stained, old wall mounted soap dispensers still on wall with brown sludge in....not attractive.
N/A We was a group of 7 people, were some of us hade to change rooms several time becouse either people was still living in the room or becouse the room was not clean, it was even a room were it was no bed in the room , only some madrases on top of each other. The breakfast in the morning was unhygienic.
Absolutely nothing The room, the service, the facilities, the decor, the breakfast, the staff...
Free parking. Easy reach to all main sights and seaside promenade. Very spacious room, but poor lightning.
Very basic and needs upgrading. Strong smell of boiled rice throughout.
Very small room. No power in bathroom and main light in bedroom was not working. Staff was not able to help correctly. Only 2 towels for bath. Shampoo and handwashing cream were obviously bought at the local low cost supermarket. Extremely high price for the service given. Worth a 2 stars maximum.
Very nice place to stay overnight. Not yet found out.
The hotel is very new and modern, nice furniture and sanitary facilities. Doors with RFID locks. Two separated rooms is quite nice although rooms are too small. The hotel is located in the hostel building. Everywhere is the hostel signs and logos. I am not sure why is this, but by the hotel name it's impossible to find it. The hotel is located close to the road and windows don't provide enough sound isolation, however at night there's very little traffic although in the morning there's some more traffic noise comes through the window. There're no toiletry offered in the bathroom except of the liquid soap. No hair dryer too. Every room has it's own water boiler. In our "family" room it emptied after one shower, so other had no warm water left, which is very annoying for the room for two adults and two children. For more than 100 euros I would expect more.
The location is easy to find, the hotel is quite new. The hotel is quite new and some of the equipment does not work well.
Cleanliness, easy to reach and park, reasonable price