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The hotel was good.The customer service was good and I like that it was on bus route. Why don't they put Iron's and ironing boards in the rooms anymore?
I loved the location. The hotel is near a Bank and several convienent stores and fast food restaurants which was perfect for me. The room is what you would expect from a Super8 motel. Bring lots of bleach and Lysol.
Price, close to highway and Charlotte. Toilet didn't work, water was turned off. Phone did not work. Refrigerator did not work. The manager the next morning said of lightning strikes regarding phone, which meant he knew this was a possibility and did not check to see if it was working.
80 percent of the staff don't speak English. I couldn't get a problem solved until they got their manager.
The room had outlets hanging off the wall. Linen was not clean. I got bitten on my leg while I slept. I have pictures to submit
Nothing. I did not stay in the hotel. My room was not available. Terrible service. Nasty staff Everything
Cheap Service attitude is horrible. When I checked out the staff said I didn't pay for the room. But i have already paid online! The bathroom seems dirty! I dare not use it.
Not much. The room was extremeeeeeeely dirty with the bathtub filthy. I didn't like anything.
Everything is old and dirty. Need a good repair and new stuff.
The staffs The room smelled and it was dirty
nothing no it was very unclean it nothing I like I should get my money back at lease half back.
The ac was super cold and there was a bed. The first thing I saw was a cockroach on my bedside stand. There was an endless strream of hardcore pornography on one channel. I didn't mind that so much but I think I should have been informed. Could make for an interestig family conversation...
It is cheap. There were names carved in the wall. It reminded me of that movie Stir of Echos where the ghost was trying to get me to catch the person that murdered them. I just got super intoxicated and played cards to shake the feeling there was a ghost in the room
Was cheap Check in was awful, room was next to a smoking room and smelled. TV was out, wifi worked on arrival then went out, no shampoo
Cigarette burns in non smoking room sheets and bedspread. 2) Over the top drunk man slept on stairway. 3) felt uncomfortable- used shirts over pillows it felt so unclean
Nothing! The hotel was located in a dark unsafe area. The people were rude and they we're locked behind bullet proof glass. The rooms had a awful smell of mildew, the shower was mater damage inside the tiles,the fridge was packed with ice and roaches was everywher
The shuttle driver was very kind and helpful. He was by far the most enjoyable part of my experience. He should go work at another hotel that matches his level of customer service. They are 'remodeling' so furniture was scattered outside the hotel. Broken light bulbs and cigarette butts littered the ground. Three drunk shirtless men were smoking outside the lobby, making it very uncomfortable to check in. I would never return.
The shuttle driver. Everything with the exception of the shuttle driver.
Location and Friendly service Mold on base boards.
Proximity to the airport It's a 1 star hotel - not really top but what can you expect
The picture of the city on the wall was beautiful This place was dirty the floor boards were discolored . I could tell none of the doors were wiped off in forever. The bathroom was gross. I cleaned everything before we put any of our stuff in the room. The refrigerator was so dirty it was brown and yellow discoloration all in it. I was dissatisfied.
The bed was comfortable The floors were dirty the tub was dirty. We booked this room for a short layover night stay and to utilize the airport shuttle. The man tried to tell us we needed to pay more to use the shuttle. He said it wasn't included. He wanted to have my husband run across the street to take out money to pay him. He even said we will stop before we go to the airport. We only had an hour since the earliest shuttle was at 4:30. Very unprofessional and trying to take advantage of people.
The price was right, you get what you pay for. We needed a room for one night close to the airport, and this served the purpose just right. Very close and easy access from main roads, and quick and easy to get to the airport. Gas station right across the street allowed us to re fuel our rental car before we took it back in. Staff was friendly and helpful (most are when you are friendly to them). I would not stay hear for a long family get away, but if all you need is a budget night near the airport, it is hard to beat. small room, small bathroom, 1/2 size tub, not much choice on breakfast, but then that is what I was expecting for a Super 8 at this price. I am amazed by the reviews some people post, expecting to get 5star service in a 3 star room. If you want 5 star, then pay the 200 dollars and get it.
Friendly staff, efficient check in. Room seemed to have a bit of a funny smell, not overpowering.
This is an excellent facility. Friendly staff.
Bed bugs and ticks were ask all over the bed and room.
Interior hallways. Friendly staff
Close to main highway. Also cleanliness. Felt like I was going to fall threw shower floor. Couldnt talk to most staff due to not being bilingual. Didn't know area to find stores & restaurants.
The staff was very friendly and the room was very clean. The room needed updating, especially the tv - it was on the fritz but I didn't care- I just needed a safe place to lay my head down and this was perfect.
Very friendly and helpful staff, able to book only a couple days ahead of arrival; easy access from I-77S toilet valve stuck and had to be manually put down after flushing toilet
Reception staff were pleasant Room was filthy!
The best part about this Hotel is the price. I received 4 nights for just over 160$. The room was absolutely disgusting. My girlfriend was afraid to even sit on the bed. The smoke alarm was completely detached and the entire room smelt like smoke (it was non smoking). There were scary people in and around the hotel. I would not recommend this hotel to anyone. It is not right a road highway and instead is located behind another building on a sketchy small road. I refused to get in the bed or even take a shower while there. If you are going for a nascar race stay in Kannapolis or Concord. stay away from this hotel!!
This is more of a place where you go to cheat on your girlfriend as oppose to a place where you go to spend the night. but it wasn't so bad I've seen worse.
Stayed 1 night during a long distance drive. Not a bad place, no incidents to report. The room itself seems a little retro-themed, but I found everything to be VERY clean. The included breakfast was nice, and the waffle maker works fine. Would stay again.
What did I like? Putting this motel in the rear view mirror of my car, behind me. The listing description promised free breakfast and free WiFi, there were none. That was a lie. The mattress were old and dipped in the middle. The bathroom door wouldn't close. The one chair in the room was so stained that we wouldn't put anything on it. You got one little sliver of soap, and that was it. The few towels they gave you were small and thin. I would have rather stayed at the Bates motel.
Nothing. There is no cleanliness. The location is bad. I would suggest to stay in your own car rather than go to this place.
They had really nice showerheads There were no non-smoking rooms, and not all of the outlets worked.
the staff was accommodating, and friendly not a very clean place but it was a place to sleep room was dirty comforter dirty carpet very dirty parking lot has a lot of pot holes
I felt safe there. Cheapest motel I could find in Charlotte. I arrived late (4am) and I had to ring the bell for about 5 min before someone came to the front desk. The lady had trouble finding my reservation (I don't think the front desk had any computer). Because of that I think, it took 20 min to check me in which was unfortunate because I wanted very badly to get to my room to sleep. The health inspection rating was 80.5 which is very low. The pillow sheets had stains on them. The bath towels said "Hospital Property" on them. The bathroom and sink looked ancient. I knew the place had terrible ratings when I chose to stay there but it was the cheapest I could find and I was curious. I can safely say that only the brave should stay here.
Trust me, you dont want to stay there' This is a nasty place to stay! Everything is old , smell bad and everything bad about this place, there is a lot more places to stay around for the same rate, just keep looking!
Was available at last minute for a room. Facilities looked a little run down, but was clean.
location it definitely needs a makeover. best update those online photos of the inside of the rooms. looks like they just bought the joint and hadn't had anytime to fix it up.
There wasnt anything I particularly liked about this hotel. My husband and I, along with a mutual friend, had came to charlotte to find a house to buy. We had drove from New jersey 8pm the previous night and had spent the whole next day looking at properties. We were exhausted, as you can imagine, and were planning on leaving at 8pm that night. It was around 4pm and we decided to call around and see who offered hourly rates. Since we were only going to occupy the hotel for 4 to 5 hours we didnt see the need of paying a full nights price. As we called, no one offered us any deals so I decided to look on Kayak for something cheap and came accross budget Inn. As we drove on the property we could see that all of the downstair rooms were open with all the furniture outside on the curb. There also seemed to be a couple of prostitutes hanging around in the parking lot. I went in the lobby and no one was at the desk. I rang the bell and was waiting for someone to come for at least 10 min. When she came i asked about the rooms and she said that they were being renovated. Even though I had reserved online, the ckeck in process was quite long. We got our key and went upstairs. Everything was dated. Nothing seemed too dirty, but with what I had seen outside i couldnt even lay my head on the pillows afraid that I would catch something. I took my sweater off and put it on the pillow and laid on top of the comforter. next time I would rather spend the money to get a good nights sleep.
I went to NC for a family emergency and had limited funds. It was cheap and the room was clean. You can tell they vacuumed and had clean sheets, towels. Bed was fairly comfortable. I was exhausted from driving 900 miles in one day. Air conditioner worked excellent! I was nervous about that when I first saw the place and the lobby (if you can call it that) was hot. It was quiet and outside was clean of litter despite the deplorable looking condition. It is an old building that they took over, Remote desolate area, shabby is kind of to good to say. Obviously they clean but made no repairs or upkeep. Peeling counters, exterior crumbling looking, At first I was kind of scared to stay there, the aura is that of what you see on police dramas with questionable people. Fridge was not plugged in .
It was cheap, but not nearly cheap enough. Area was so sketchy that I did not feel comfortable parking a rental car in their lot despite surveillance. Really, it is quite amazing to me this business is permitted to operate in it's current condition. Signs everywhere about Police Department oversight, rules about visitors etc... Environment seemed more like that of a bad halfway house as opposed to a hotel/motel. Very unclean and obviously unsafe. Also, I believe this establishment makes a significant amount of their income from cancellation fees as the management seemed to make it a point to be unavailable. All in all this was bad enough to be untenable as a place to sleep. Would not even call it a hotel, just a crack den using Kayak/Hotwire to scam people online.
Nothing Rooms were nasty had roaches
I can't complain - for the price this was a comfortable, clean one night stop on our travels. We checked in late, so we had to go to the bullet-proof window, which was a little scary at first. But when we got to our room, it was cozy and comfortable. Never had any issues with noise or cleanliness. The staff probably does what they can with the limited resources they are given, but they can be pretty off-putting.