Holiday Inn Express & Suites Mt Sterling North By IHG

The complimentary breakfast at Holiday Inn Express & Suites Mt Sterling North offers a great variety of food and is highly recommended by previous guests.

Some guests mentioned concerns about cleanliness, such as dirty rooms, mold in the shower, and hair from previous guests. However, others found the hotel very clean and exceptional in terms of cleanliness.

The beds at Holiday Inn Express & Suites Mt Sterling North are very comfortable, as mentioned by several guests.

Holiday Inn Express & Suites Mt Sterling North offers free parking, which is convenient for guests traveling by car.

The high season at Holiday Inn Express & Suites Mt Sterling North is in October, while the low season is in December.

Some guests found the noise from the nearby highway bothersome, so consider requesting a room that does not face the highway for a quieter stay.

While many guests praised the cleanliness of the rooms, some reported issues such as dirty floors, mold in the shower, and unclean bathroom areas. It may be helpful to inspect the room upon arrival and notify the staff of any cleanliness concerns.

Several guests mentioned being charged twice for their rooms or experiencing fluctuating room prices. It's advisable to double-check the charges and clarify any discrepancies with the hotel staff to avoid billing issues.

If accessibility is a priority, inquire about the availability of first-floor handicapped rooms and the functionality of facilities such as roll-in showers to ensure they meet specific needs.

Due to the proximity to the highway, some guests experienced traffic noise, particularly in rooms facing the highway. Guests sensitive to noise may want to request a room away from the highway to minimize disturbances.

While many guests enjoyed the breakfast buffet, some expressed concerns about the variety of food, cleanliness of the breakfast area, and the availability of certain items. It may be beneficial to manage expectations regarding breakfast offerings.

Guests noted the absence of safety bars and slippery shower floors, posing potential safety hazards. Consider checking the bathroom for safety features and addressing any concerns with the hotel staff for a secure stay.

Some guests reported dirty elevators and floors in the hotel. It might be helpful to verify the cleanliness of these areas upon arrival and notify the staff of any issues for a more pleasant experience.

Some guests encountered issues with in-room amenities such as malfunctioning coffee makers, broken toilet paper holders, and dirty carpets. It's advisable to ensure all room amenities are in good working condition upon check-in.

While many guests praised the friendly and helpful staff, a few mentioned encountering rude or unhelpful staff members. If any issues arise during interactions with the staff, consider addressing them with the hotel management for resolution.