Pros: The ease of renting the vehicle. The friendly staff.
Cons: The only problem I had was it smelled like Marijuana. I found a piece of the package that was for "rolling papers" under the passenger side seat, along with a pair of men's red/black socks.
I did call and report it and asked if it was ok for me to put some carpet cleaner on floors/vacuum it out. That was the only disappointing thing I've dealt with. Overall, the experience has been good.
Also, the insurance was supposed to be $10.00. I was charged $45. So that's false advertising!