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The staff were extremely friendly and willing to help. Room was not very clean, needed vacuuming and bathroom cleaning. As this stay was for valentines day, I called ahead to make sure there was a menu suitable for vegetarians, I was assured there was, upon arrival there were no vegetarian dishes at all (even on room service), the kitchen staff prepared a dish but a three course meal became one.
Beautiful and quiet location. I had a very comfortable room with large en-suite bathroom. Well priced, with a full breakfast menu included.
I found the hotel to be pleasant, relaxed and in a great natural area ! However, I was dissapointed when there that there were no spa, tennis or swimming facilities which I was led to believe. If this would have been available, then the weekend would have been excellent. Staff were great
Walked around the resort and canal We found all hotel staff very friendly and would have no hesitation in recommending this hotel to others (or even return ourselves)
The staff were very efficient without been in your face. Any request was seen to. The facilities were second to none.
I attended a wedding and i thought the food was excellent and the function room was beautifully laid out. Room was excellent and very comfortable!
I liked the leisure centre and the general comfort of the hotel. I would stay there again if there were special offers available. I did,nt like the full breakfast, I thought the bacon too hard and the sausages not very tasty. The second day I choose the continental which was very good.
Location and Staff were excellent.I would recommend the hotel without hesitation
Breakfast was good choice and most waiting staff at breakfast were good. Decor was pleasant enough and bed comfortable. Bathroom had bath and walk-in shower.Spa was lovely but very expensive. No help with luggage. Carparking all over the place. In the bar/restaurant it took 45 mins to make an omelette after being ignored for 20 mins. Dirty glass for wine in bar.Screaming kids running about unchecked. Ten Euro charge for Room Service. Key card had to be renewed every day. Noisy wedding parties at weekend.
was fantastic the attention to detail was excellent. staff brilliant
The hotel has a wonderful view of Trim Castle and the staff couldn't do enough for us.
I like the style of the hotel and the staff were very friendly and helped me out with my complaint (see below) but I would have preferred more information on our room when checking in. In the room we stayed in we found it to be very noisy as it seemed to be over the bar/club and we did not get to sleep until after 2.30pm. Also the church outside chimes its bells and it woke us up again very early.
Beautiful surroundings, beautiful hotel, very modern, fresh and rejuvenating. Yes, we upgraded to superior room but as it happens this was directly over the function room and was kept awake with noise of band down below until late.
wedding service washbasin in bathroom not emtying.. shower pressure weak
staff were very helpful and friendly, overall a great hotel, would stay again
The hearty breakfast after the night before. Plenty of it and a wide variety of choice. All the staff were very courteous and helpful in every section of the hotel from reception to the bar to the cafe as we used all the facilities.
friendly professional staff, large room, generally nice atmosphere in hotel
I thought that the room and bathroom were both excellent, beautifully heated, plenty of hot water and attractive bathroom products. The staff went out of their way to be helpful.
location was very good and central, parking was easy and convenient, food was good , staff were friendly and spoke english. very nice hotel. I dont have any complaints
Comfort, Parking, Smoking facilities, Friendly staff.
very relaxed friendly stay in luxurous surroundings
Lovely room and evening meal .was there for my husbands 40 birthday with 5 friends Wedding on in hotel that nite and know that one of our group had to call security over major noise well into the early hours .
staff were excellent . food was great. large comfortable hotel receptionists didnt welcome us, just name and she told us 3rd floor but not room number. on leaving no one asked if we enjoyed our stay. remote tv control in room didnt work but too late to have it seen to.very expensive room rate
This is what you call a hotel ...luxurious, spacious rooms you could just spend all your time in the room. I did not get an opportunity to use the spa facilities but no doubt they were also up to the highest standard aswell. The food was beautiful also. I cannot fault one aspect of this hotel, stay here and see for yourself just beautiful
Nice clean rooms with a good hearty breakfast, fast delivery of food after order. Far too quiet of an evening bar not open, too far to go somewhere else, the pool was full of kids jumping in and out unsupervised. Drink too expensive. Poor choice of TV considering middle of nowhere , also tried to play golf shop never open, do they do club hire? never got chance to find out! Was a real shame should be a great hotel put felt staff and hotel in gen just going through the process, should be top hotel but need to get some atmosphere and happiness about the place.
The room service was superb, very friendly staff. Would stay there again Nothing
Staff and service excellent and very helpful and friendly. The restaurant menu has a very small choice
The relaxing atmosphere. beautiful room and friendly staff
friendly staff lovely design very spacious great size car park very relaxing nothing
spacious room,excellent food,very friendly staff as I am a smoker,all rooms are non-smoking.Pool was overun with kids at 7pm yet according to the information no kids are supposed to be in the pool after 5pm
ny friend and i had a wonderful and totally relaxing sty the spa treatment was wonderful. we did not leave the hotel for one whole day, we were so relaxed and comfortable.
The hotel was modern and comfortable and the food was excellent The kitchen bar staff seemed disorganized and service was slow. There was a daylight savings time hour change during our stay but no notice was provided by the staff. There was no clock in the room. The pool required swimming caps - I've never heard of this in a hotel pool. The pool area had a strange smell in the evening. The restaurant staff seemed too eager. - while finishing our meal we were asked 4 times if we were "ok" in the space of half an hour.
Relaxed atmosphere & nice blend of modern and traditional buildings and decor
Beautiful location, room was spacious and bed was very large and confortable. The hotel room was very cold and after numerous complaints we were finally offered another room at 10 o clock at night which was far too late.There were also no bath robes in the room when we arrived. We also were not asked if we wanted our bags brought to the room for us and had to carry them quite a distance.In a hotel of this calibre, the bags should have simply been taken from us and brought to the room without us even being asked.
The grounds and the staff. Far too hot and stuffy.
the golf the dinner in the restaraunt
The surrounding gardens and the friendly staff. The food
beautiful surrondings.great pool food and drink overpriced
Beautiful grounds and great interior,a proper posh hotel.
the staff was briliant, very friendly. The room was extremely comfortable and the landscape amazing nothing bad to say about this hotel
Welwome : they changed booking to adapt to a family
Staff were extremely helpful. Food was very good.
Staff were friendly and the food was lovely. Room was a bit cold
The people at the desk were very responsive through e-mail and in person. The breakfast was good, and they made oatmeal for us, even though it wasn't on the menu. We did have a problem getting the hot water regulated and the toilet was very noisy when flushed.
quiet, nice room
Nice, well located hotel, not huge or glamerous, but homely with a great breakfast. Nice rooms, inviting decor aqnd clean. Good bath and shower. Disco on saturday night was noisy and the Police had to be called to remove some unwanted people. Noise lasted until 2.30am. It didnt bother us too much as we had been to a wedding and returnd at 1.30am anyway
Desk personnel were extremely friendly and helpful, even making a phone call for me to be certain of the conditions at Newgrange
the room was clean this is a two star hotel at best. there were no ammenities, and I mean none-no shampoo, no shower cap , no gym no nothing! Only soap in your room. the rooms were ok, nothing special, and it is not in town.
The food in castle arch was amazing. Nothing fancy, just good ald wholesume food and loads of it.Unfortunally internet wasn't working when we there. Head reception girl checking us in was amazing, great great.Very helpful and nice. Made our stay. The sunday reception girl not so great. Hassle with our tv that took hours to fix. But, overall it was great stay and can't wait to go back again Nothing overly fancy about hotel, but something really nice about it. The only bad thing -at nighttime, we weren't over nightclub, but over reception room, which was very loud - thump thump music.. Though, staff were great when we complained about noise. Wouldn't put us off though. But, could put my parents off staying! One end hotel is nightclub and other has reception rooms with parties on!
The restaurant was very easy and had a good variety. There was no tea or coffee making facilities which I would expect as standard.
The reception staff were very friendly, welcoming and helpful. The hotek was very suitable for nearby road links. The bar food was superb as was the breakfast. A very calm and restful atmosphere - just what was needed.
It was so relaxing.The Staff were lovely and Polite.Breakfast was Lovely.Well Done. The Fire Alarm went off twice throughout the night.False Alarm so it was Grand.But the Receptist didn't even mention it or apologise about it.But sure it was grand
Lovely food, comfortable bed, very clean, decor well kept, staff friendly and helpful.
the friendly helpful staff and relaxed atmosphere. The food was very good too.
great value hotel, nothing fancy but very clean and comfortable rooms, staff were very nice and the food in the bar is really good
2nd time to stay in the hotel staff very friendly food fantastic
Comfortable and warm bedroom. Excellent bathroom facilities. Fabulous leisure center
good location,lovely hotel,very comfortable,great value
The hotel was cosy an relaxing with a spacious room, very nice breakfast, friendly helpful staff. Good value for money.
Nice comfortable rooms.Good breakfast.
The standard of the breakfast was very poor and the glasses in the bar were dirty.
lovely hotel, bedrrom spacious, food lovely N/A
everything thin walls, could hear everything
the room was lovely the surroundings were lovely and the breakfast was unhurried and tasty the actual booking in - there were 3 receptionists and really wanted to chat with each other not book us in
I have liked the room spaceful and quiet, bedroom and bathroom clean, full irish breakfast. The bed was too soft.
I liked the leisure centre and bars
very clean looked after the wedding party very well food is excellent night porter was very helpfull wold defineitly recoomand for wedding i thought the charge of 55euro for a mattress on the floor for a child was very high
Period building which has character & charisma. Food was excellent & staff were friendly. Shower unit difficult to operate & long wait for hot water. Breakfast(hot) meal took 25 mins to arrive, although I had stated a 7:45am time!
staff was always very pleasant also food was great best breakfast we havehad in any hotel we would recomend your hotel to all our friends and family none