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Friendly, helpful staff
location, restaurant (food), friendly services at the restaurant.
My husband and I stayed in a double room on the 3rd floor for 2 nights. Room was clean and looked like it was newly renovated. Same for the toilet. Was a great place to spend the night. Staff was also very friendly. The ventilator in the toilet was rather noisy, but it was activated by the light switch, so once the light was switched off, it wasn't a problem.
All of the items in Q.2. Breakfast was particularly good.
The hotel was a good choice but as the weather was hot, the lack of air-con meant we slept with the windows open and the associated traffic noise.
clean comfortable and good value for money no restaurant - a pity as there is not much choice nearby in Pforzheim
better space in comparision to other hotels I experianced in Europe
Breakfast very noisy, traffic start very early in the morning. Due to lack of air-conditioning you have to open window. Lobby and especially bar is not very cosy. No restaurants and pubs in area aroudn hotel.
Being in a very quiet atmosphere Yes, the unability to get a wireless internet connection even if normally this was available. And noone was able to give right information.
Breakfast food, dining room and service was fantastic. Front desk staff could have been much wamer and friendlier. Would be nice if you could use an ironing board/iron in your room
The hotel can be very easily reached from the highway Karlsruhe - Stuttgart. As we wanted to stay only 1 night, the location was the main reason, why we have chosen it. On the other side, the hotel is a bit noisy (noise coming from the highway and the very busy road in front of the hotel).
The surface of the bedroom, the newspapers available in the room
Nice, relatively modern hotel. Good breakfast selection. Nice location. Friendly personnel. Extra charge for Internet access (T-Mobile); breakfast not included in room rate.
rooms, restaurant, hotel garage internet access not included; room ac not individually adjustable
Very modern hotel situated in a beautiful and convenient setting in Pforzheim. Enjoyed the hotel amenities like the free wireless internet and the free breakfast. Definitely a plus that the reception staff all spoke English, as I do not speak German. And they exchange foreign currency which is very convenient when traveling abroad. I would have liked a more extensive and varied dining menu for the room service.
Wonderful breakfast! The sauna facilities didn't open until 14.00 making them impossible to use on the day of departure - dissappointing.
The food was excellent No english-speaking TV except CNN
Nice spacious rooms, quiet with a pleasant view, excellent breakfast. An extra bonus was that Nigel Kennedy was staying there and invited us to his room for a drink.....or two ! Arriving was fine, but one has to labour up a steep incline to get to the railway station.
Very quiet at night. Excellent breakfast.
The staff was extremely kind and helpful. If I could request on thing....I would want to see and upgrade in the fitness room.Maybe another treadmill and up graded equipment. Maybe more, two or three, english channels on the telly, though I respect that we are in Germany....Thank you
Very nice and comfortable rooms, excellent restaurant and breakfast buffet (prices accordingly!), good position close to the park and to the town centre The reception staff during check-in could have been a bit more welcoming
Sensational room with a vast, extremely comfortable bed. Large bathroom with marble walk-in shower and full size, extra deep bath. No dvd player. And the rate offered by Booking.com for a suite was actually for a deluxe double. Fortunately the hotel upgraded us for a special price as there was one suite left available.
the swimming pool and the wellness center
excellent restaurant, very helpfull staff
Everything just perfect. I love this place,will be back soon.
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
Excellent surroundings, friendly staff!
nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
Quiet, relaxing,excelant suroundings 1st class pool area
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
Good service, nice decor, good food, beautifull suroundings
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
The restaraunt is very good Rooms too small
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
The rooms (including bathroom) are so small that one barely can move!
Nothing in special Staff was kind of cold! Not real friendly. Except for one person during breakfirst all other were not really clientfriendly and customer focussed!
The staff at the hotel made you feel you were priority one. The rms where quiet, immaculate and pleasant. The town was picturesque. The pool/sauna area was great!
For a small town on the outskirts of Stuttgart, this hotel is a particularly good find. The rooms are well-furnished, neat and very comfortable. The facilities (such as the pool) are very good. But especially good is the food. There's a Michelin-starred restaurant at the heart of this business.
We were pleasantly surprised by the luxurious accomodations provided at this hotel. It was staffed by an attentive complement that made the experience even richer. Parking on site is availabe, but limited. Breakfast was complete and delicious. Would stay here again without any hesitation.
Staff were friendly and helpful. Free internet is an asset. Room was too warm.
Reception staff very efficient and the room was very spacious and spotlessly clean Bearing in mind I stayed at the hotel in August on a Saturday night, I was disappointed that despite the beautiful weather, the bar was closed and it was not possible even to sit outside in the garden. When I asked to sit outside, one gentleman staff member appeared quite unfriendly. As a result we walked to a place nearby for a drink and ended up having dinner there as well.
Good breakfast and swimming-pool
Ver pleasant stay
the fact that we come from australia it was snowing and the character of the hotel was excellent no tea or coffe facilities
Nice decoration and very clean rooms, very quiet- no disturbances and very good sound insulation-, friendly staff, good quality breakfast. Restaurant was closed, so we missed the chance to eat in a Michelin-star restaurant
The room is clean and comfortable for the price they charge. The price was high when breakfast was not included. Too high. Breakfast should be included.
The hotel staff was extremely polite and helpful. I wished to purchase flowers and they sent me to the greatest flower shop. The check in was so easy as was check out. The pillows; they were flat and uncomfortable not allowing my husband and I to get a good sleep.
It was a nice hotel just outside of stuttgart with the tram station just outside. Clean and spacious. I stayed there for two nights, the second night a lot of noice from the other guests, but ok they where at the octoberfest. Also the breakfast was extra and it was very expensive.
The elevator was out of order...
The employees were very kind and helpful.
Fast, simple and fair.
the location, very far from anything!
The room that we got is near the railway. As I am a light sleeper, I was awakened by the sound of the train. Maybe other travellers/light sleepers could request for another room not facing the railway. And also, like some other hotels in Europe, the hotel does not have air-conditioning. Would suggest other travellers to reconsider this point while travelling in summer.
Good customer service. Clean.
ease of booking and access off the highway. Bar prices were too high.
very nice breakfast-buffet,clean large room, parking place available,old building but renovated old towels with threads
waitress very pleasant and helpfull parking charge
parking cost ,internet cost morning paper cost,i tryed to book additional days,and was told that they would be more then the days i had booked allready,becouse they had more bookings.bad management .they lost me as a customer,i booked for 5 more days in leonberg hirsch with no additional costs like internet ,parking,and exellent food
breakfast etc air conditioning.
Clean room, nice breakfast Internet access expensive, especially wifi. For business travellers surely a reason not to come back.
The nice hotel and the wide green area around it and the close shopping centre .
tasty food, very nice room and quite area. extra paid parking
Clean rooms. Rooms at the back are quiet. Hotel parking for 5 Euro. Free internet. Close to motorway. Rooms at the front suffer from traffic noise. Bar closed prior to closing time and bar staff was rude if asked about it.
Clean, efficient, very close to railway station for access to the city. Quiet location and good breakfast (included in the price)
The room was very clean, the staff was very friendly and spoke English, and the breakfast was great. Good location for the S-bahn, and the hotel was easy to find and had available parking.
It is located in a silent place which is very close to the railway station,It has a nice restaurant and some little things like fruits in rooms and free coffee for the guests. Nothing
Good accomodation,friendly staff, good breakfast and very good traditional restaurant/weinstube attached to premises.
Breakfast was very good and breakfast and cleaning staff very good. Inspite of reservation, first night did not have bedding or towels for third person in room, bathroom door would not close, desk staff not at desk and when dialed phone number listed it would ring and ring before being answered, if answered at all. Restaurant was good but pricy.
Hotel Hirsh offered us a convenient location to visit the Porsche Museum in Stuttgart as it is only 20 minutes away. It has an excellent restaurant/ bar and the rooms are clean even though a bit basic. Staff were all very friendly especially in the restaurant. Good value for the price though as we only had standard rooms. Our room was on the front street so it was quite noisy. I'd recommend asking for a room at the back of the hotel or in the side street. There is also no lift and no mini bar. There was also a newer section of the hotel that looked a lot nicer so we should have paid a bit more to be upgraded.
Simple Hotel The restaurant has à very nice setting but quality-price-quantity ratio is really out of ballance, especially for Germany
great breakfast and friendly service
The staff was very helpful and they also spoke English.
Clean, modern and well located. I was told by staff over the phone that the breakfast buffet was included in the quote rate, it was not! Large window in shower stall. We could not close curtains, so bright lights shown into room all night.
Convenient location for access from autobahn. Secure Garage parking
the breakfast cost for the quality of romm
Easy location just off the Autobahn. BUT beware the speed cameras. Didn't eat at the hotel restaurant; seemed a bit pricey. But next door is a good sports bar/restaurant.
Everything was ok but it's a bit bland. More of a business stopover type of hotel. Parking was good and the Italian restaurant downstairs was good. Breakfast was excellent if a little expensive.