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Having to wait two hours for our room to be ready
wonderful large room in a beautiful old building
Staff very friendly, Hotel and facilites very good Atmosphere in hotel excellent.
the quality of the bed linen and towels
Pool seemed nice. Staff pleasant and helpful. Food was dreadful - breakfast and dinner. Rooms had missing lightbulbs. A lot of paint and superficial damage to walls and doors in bedroom. Choice of tv stations poor, reception poor.
The space in the family suite. Lack of choice for food after 6, esp for older children. No bar food, only expensive restaurant open
service and leisure centre room a bit warm.only 4 irish channels on telly even though it advertised more and internet was not working
Nice Spa area, clean room. extremely large house, weddings with loud drunken people
The kudos restaurant was a fantastic change from the usual "a la carte" options Our room was situated as far away as possible from any life form! and the room was a tad small and claustrophobic. Took 10 minutes to reach it from the lift. but when i told staff they did advise next time to ask for a closer room - so credit where credit is due!
Efficient friendly staff even though were busy. Interesting decor , good bar food and breakfast buffet. Damp and slightly dark car park needs painting to reflect some light ad some spaces need remarking. Lifts seem to be very slow to respond.
Location brilliant. Staff very friendly. Definately will stay there again
The room was clean and tasteful The noise from guests banging doors at 3am became monotonous, no good for a full night sleep, door springs would help.
The location of the hotel. The comfort. The parking. It was perfect for the business i had to do
I loved the design, the glass front of the hotel offered lovely views across Sligo. The hotel bar could be extremely if there was a function in the upper bar area, as the music could be heard throughout the bottom bar and in some of the bedrooms.
Location. The toilets in the hotel have to be the worst i have ever come across. The pressure in the flush needs to be increased
Comfortable bed The room was too warm, and I couldn't turn down the heat.The shower had terrible water pressure. The car park was not easy to find (poorly signposted).
The staff were willing to facilitate in any way they could and the food was excellent. Very impressive hotel.
location very central you need to provide a better lift service for people trying to get from car park to reception 12 mins waiting for lift and eventually had to drag cases up the stairwell not a good first impression . Picture on bedroom wall in room too much but i will accept that only my personal opinion
Very comfortable bed, good location and friendly staff. Lighting in the bathroom could be improved as poor for applying makeup.
The Spa Facilities are superb and the rooms are bright and spacious. It's just a little too far away from the town centre and unless you drive it entails taking taxis which adds additional cost.
Lovely hotel very comfortable,spectacular views, very helpful staff,great breakfast buffet. Nice location close to fabulous beach at Rosses point.
Good location and friendly staff.
The staff were very friendly, room was very comfortable, everyhing very clean. Really enjoyed our stay. Woul definetly go back!
The hotel was clean with a friendly atmosphere. Breakfast was nice though a bit disorganised. There was in particular that I did not like about the hotel.
Staff are professional and friendly not as near to Rosses Point as we had hoped
rooms and facilities bar prices
great location, friendly staff, lovely rooms, clean and large
The health centre and restaurant bar. After a lot of travelling it was great to be able to use these facilities.
Location and some staff. Early check-in. I asked for two things at the front desk. Despite promises to deal with the problems, nothing happened.
Hotel staff were excellent and couldn't have been more helpful. The leisure facilities are excellent, and general standards of cleanliness are very good overall. Breakfast was also first class. Overheard other guests complaining (on more than one occasion) that food in the restaurant was very poor, but can't confirm or otherwise as we didn't actually eat in the hotel.
Great location, Very clean apartments, top of the range appliances, all brand new, Spacious, Quiet None
I couldn't recommend this hotel highly enough. Great value for money and lovely services.
It was a nice and friendly place. Very clean and warm. Would recommend it to all my friends.
The suite was very good value for money, being very big with all mod cons etc. It is very close to Sligo town centre with many pubs and restaurants nearby. The accommodation was quiet at night which enabled us to sleep okay which we liked. There seemed to be no hot water in the hot taps but when I let one of them run for over five minutes, the water gradually became hot enough to enable me to shave.
The Location of the hotel was very central with easy access to the town centre. The apartment was well equipped especially the kitchen having appliances such as dishwasher etc. The spartment was well laid out and very spacious The apartment while was very clean in general and well presented there were a few minor cosmetic things that could have been solved with a small bit of maintenance. These included stain on carpet, marks on wardrobe door, rusting on lamp.
its locationis excellent on the river nice for walking but convenient for shopping as well lack of parking
central location with good restaurant. reception staff on arrival was brilliant on second night just the opposite we would have had a totally different impression of the hotel had we been checking in then! The dirty carpet(stained) and rusty bath detracted from an otherwise 1st class experience.
The commitment of staff to make your stay as comfortable and pleasant as possible Kitchen utensils were cheap and basic
Well located close to centre of town, comfortable and spacious. Car parking is limited.
It was a short overnight stay and I did not have the opportunity to avail of all the services. The room was comfortable although it could have been a little warmer. It would be unfair of me to recommend on such a short visit and for the same reason I would not be over critical. Tea/coffe making facility was in an awkward position...at head height within the wardrobe!!! Potentially dangerous. Apart from that and the heat, the room was perfectly adequate
comfortable spacious room and excellent service.
The hotel has a great swimming pool and tennis courts, which were usually easy free. Our family room was great as it was close to leisure center and overlooked tennis courts. No.
The staff and facilities were excellent. As we had young children and infants the staff were only too willing to help. The food was excellent and the bar staff very friendly and the breakfast buffet excellent.
The organization, the cleansing of the room, the restaurant and the use of the wonderful swimming pool included in the fee.
it was clean friendly well located and affordable the entire stay was very nice
Relaxation. Good Breakfast.Efficient Service.
The staff were extremely polite and helpful, we really couldnt fault them
The booking was handled so quickly and efficiently, and check in and out was very well handled.
Nice hotel. We stayed in a triple room which had a good size.
Leaving it. This hotel is very tired and needs a major overhaul. 1st room offered was dingy with hardly any light and dark wallpaper - very depressing. Second room was lighter but bathroom fittings were loos. Bed had nylon sheets. Breakfast was adequate. We left after one night.
The Southern Hotel Group when it was built was one of the best groups for travellers. However now that it is a McEniff Hotel its standards are much lower. The rooms were ok, but the mattresses and pillows were the cheapest foam products. The worst was the restaurant - dinner at a set price of €38 per person. No a la carte menu. The menu (full of misspellings) was like a menu from the 1970's ie turkey & ham covered in gravy, vegetable soup, semolina pudding (school food). Seven of us sat down at a table, (despite having advised the dining room in advance that we wished to have a table for 7) it had not even a tablecloth. The table was dressed with us all sitting there. Service appalling
We found this a very pleasant hotel. We expected a generic N American style Best Western and were happy to find it an old and atmospheric place. We always love a visit to Sligo and enjoyed its proximity to the town so that we could walk around. Breakfast was good and the decor of the hotel was very nice. Would certainly stay again when visiting Sligo. None
It was convient to the centre of town. Felt the hotel is out dated, dark and the rooms need to be upgraded, TV on table, bathrooms were outdated and the bath itself was yellow due to not being replaced in years.
The staff is very helpful and the room was spacious and very clean. There are also lots of car spaces. Many steps up to the main entrance. The bar was a little antiquated and the lunch menu was very limited. No information was given when I arrived on their leisure facilities.
Staff friendly Sometimes 2 single beds are put together to make a double with 2 single quilts, not very comfortable
I did like the morning brakfast, but could not understand why no one was able to sit at the window tables, for those of us reading, working ect the light would be better, and it is silly to dress the tables and then gard them from the people, what are they show and tell, as far as the people looking in, when no one is at the table it looks empty, not just pretty, people at the tables look busy, silly policy, We (the hote did l andI) did not know the phone was not working in my room , when it could not be fixed they ds, id move me, but this did go on my first few day
Bar food at 6.00pm suited as we were going to a show at 8. Food was excellent. Desk staff helped make theatre reservation which was appreciated. Steps both inside and outside hotel were a problem as my husband is visually impaired. Also walk in shower in bedroom would make life a little easier!
Very friendly and welcoming staff Room was nice and bed very comfy apart from the smell of mould and limescale everywhere in bathroom.
well it waslovely and warm and very relaxing and the room was great very comfortably
The standard of food and the welcoming staff. Nothing
Not much hotel to old and ran down , staff where unpleasant and one with glasses was annoying . Way over priced 150 for one night a real joke .
the surrounding countryside I have written a letter of complaint to the hotel
The hotel location was good. Hotel was a bit 'aged' but still fine
The room and breakfast was very good, the staff were very helpful (in particular the receptionist on the day of my check out -she was really under pressure but remained cheerful and patient).
i liked everything a wonderful experience. No
Location is great but hotel is very old and needs bit of repair and it's not worth that much money
Good size room, great views, clean, good bathroom facilities Nothing
Swimming pool Rooms very cold and not worth €150 would not stay there again
We had booked to attend an Elvis weekend that was on in the hotel so staying in the hotel was brilliant
room clean very central to shops staff friendly no room in car park no heating in room
The location in the centre of Sligo. Free parking. Breakfast. The bath drained slowly. There was a stray sock beside my bed. Wireless internet was available but the cost prevented me from using it.
Liked its closeness to town centre
Location in heart of town. Bar was not busy therefore lacked athmosphere
Friendly staff - good central location. I have stayed at this hotel on business several times over the last 2 to 3 years and have never had a problem.
location and staff beds were lumpy-must not be flipped regurarly. no room service during night
The staff were friendly and polite. The beds in the room were small and tilted i.e. foot of bed was higher than the head of the bed.
Location Parking a little limited & hard to find.
The Spa area was really nice but the room had a big hole in the wall. The location was in nice countryside setting. The breakfast was meant to have been bewtween 8-10 but I arrived at 830 and the staff had just started setting up. There was a big hole in the bedroom wall. The hotel stated that it was in Castlemartin but it was nearly 10 miles outside of this. Therefore this was very misleading as this added another 20 minutes onto the journey.
Staff were extremely helpful and actually went out of their way to fulfill requests-breakfast good-coffee excellent I found it to be rather expensive..........even though it was of excellent standard
The friendliness of the staff. Relaxing atmosphere. Food was excellent. A little on the expensive side but very worth it.
Excelent. Staff were really kind and helpful.
Atmosphere very relaxed, rooms very warm. Rooms to front of hotel much better view, because we were on economy package our rooms overlooked the carpark. Hotel food excellent but a bit expensive, we ate in the local pub Mc Dermotts and the food was delicious and the presentation excellent. I didnt like the fact that you had to pay for use of the thermal room €10per person, I thought that this should be included in your room as it is ony the steam room sauna and outdoor hot tub.
The staff, the room and the food no
Cromleach Lodge was a real surprise and a great find. We will certainly return. The location is breath-taking and the breakfasts simply wonderful. There was always friendly staff willing to help and offer suggestions on things to do in the area. Nothing!
Very Nice Hotel We stayed in this hotel on one of the busiest weekends in the year during peak season and there was absolutely nothing to do or no entertainment provided.
On arrival greeted by friendly hotel staff and shown to your room. All facilities available to you are outlined by the staff member. Room was very nice, clean and comfortable. Breakfast buffet exceptional and evening meal was second to none.
The staff were extremely friendly. Beds and pilllows amazing. Everything very clean. Views of the lake are excellent and location incredibly peaceful. Nice to have a balcony. We were offered the use of the spa facilities for the whole day after checking out. Beds in double room small for a hotel. Room service very very expensive and barfood finishes early considering there is no other option for eating nearby. Great location for peace and quiet and a walking or spa holiday etc. but it was a little too quiet for me come evening time-not a lot to do once spa was closed and it got dark.
The staff was great. They were helpful and friendly. The food was good as well. Best wings I've had since coming over to Ireland from America. Our room, although clean, was old and tired. The room we were in could stand some updating, new carpet, bed spread, etc. The tub had a horrid gash in it. Windows needed cleaning on the inside.
The staff were friendly, food good, bar atmosphere excellent and location excellent.
The thing that I liked best was the day that I left. No smoking room requested, given a smoking room, one room no heat requested staff to help turn on heat for a disabled person, request ignored completely, had to request help again late on that evening with a heater offered for room, ridiculous in this day and age, cold breakfast given to room on first morning, no facilities offered by staff in hotel, staff moaning about delivering drinks to room.
Leisure suite including pool, sauna etc. Good breakfast. Excellent location
Downtown Killybegs location is excellent. Tour buses use this as an overnight stay and the bar/restaurant serves very good bar food...nothing fancy. No complaint, but it seems to be getting a little worn around the edges. We hear a new owner has taken over.....it needs sprucing up. I've stayed at the Tara Hotel across the street and will continue to do so.
the toilet extract fan was very noisy during the night even though we had switched our room off
there was a very relaxed feeling, staff were very helpful to our needs. rooms were spacey and clean, over all would go back to bayview at a future date. no
Nice location in the middle of Killysbeg. Free Wi-fi in the room. Awful value. The bed spreads in the room were seriously worn and actually had small holes along the top sides. The room and furniture looked old. Be sure to get a room with a nice view. Unfortunately, we didn’t have a harbor view. Instead, when the curtains were pulled apart all we saw was a clear view through a window showing guests walking back and forth down a corridor in the hotel.
The food and drink was very nice. The staff were also helpful. The man who served us our food in the bar was a delight.
the friendleness of the staff and locals the food was nice ,it was homely but not gourmet or much variety
Staff was very kind, very good breakfast.
the thing i liked most was the staff they were excellent and very friendly and the hotel and food was fantastic
The views were spectacular, staff friendly,hotel spotless and the dining mouthwatering None
location and proximity to Sliebh Laoig cliffs. Food and service could be recommended to anyone visiting the locality There was a noise from some type of cooling machienry during the full night which was probably something to do with very nearby fish factory
Excellent staff, very friendly. Nice comfortable room, clean, good view of harbour. Value for money. Killybegs in november is not a tourist hotspot
Spacious room with balcony and great views. Breakfast was excellent as was hotel restaurant. Nothing
It was good and clean and where I wanted to stay in the harbour
Staff were welcoming, helpful and friendly. The location, overlooking the harbour was lovely. It may have been noisy during the day, but at night it was quiet and I had undisturbed sleep. Good breakfast. There is no free internet connecton as advertised: they charge 10 euros a night which is, frankly, antedeluvian. In any case, I couldn't get a connecton in my room, so took my computer to the hotel down the road where there is free wifi throughout.
execellent value for money
View over the harbor . Had to complain twice to keep the heating on.
Mount Edward may have been the cleanest place we EVER stayed ANYWHERE: everything sparkled. Hotel Employee was a terrific host and prepared a wonderful breakfast served in a cozy sunroom. The B&B is a convenient 15 minute drive from Sligo. Our room was a bit small: we had two big suitcases, which pretty much blocked the alleys around the bed. It was also the most expensive B&B we stayed at in Ireland, but the Sligo Fleadh was going on and no other place would book a one-night stay.
The welcome was excellent. The room was very comfortable. Breakfast was good.
having a meal in the resturant the hair dryer in the bathroom was not very powerfull, bring your own.
Excellent staff, excellent location and a lovely room in very nice surroundings No
The restaurant was very good and an excellent breakfast in the morning.Clean and airy room.
friendlyness of staff cleaniness of all parts of hotel and excellent food and nothing was too much trouble no tea or coffee facility in rooms
Excellent cuisine & location. Very friendly & helpful staff Tea & Coffee facilities within the room would have given our stay the final gold star
We loved the reception rooms which had lots of interesting and imaginative paintings, prints and ceramics.The bistro was exceptional and the service, style, surroundings and food was of a very good standard. We had a picture window in the bedroom overlooking Donegal bay and could sit watching the sun go down and people surfing at low tide. The bedroom was very spacious with pleasant decor. I was not convinced that we were warmly welcomed and there was a slight lack of professionalism in attitude and behaviour of staff but it did not significantly affect our overall very pleasant experience.
Great service, great value.
Very good location. Car Parking facilities help.
We really enjoyed our stay, Staff were very Friendly & efficent...Can not say anything bad about it.... No We loved it.......
It was nice to stay mid week for a good price, good to get to use the swimming pool, Breakfast good, Was very quiet not many staying at that time of year, no Dinner available at bar, Dinner not as good as hoped.
The room was spacious, with a couch as well. The staff were helpful with recommendations for places to eat. The bed linen needs changing - the sheets were very coarse and the blankets very scratchy. There was no remote for the TV in the room, and no WiFi available within the hotel. Overall, not a bad hotel but just ordinary with no added extras, I wouldn't rush back.
I was very happy with my room this time, it was clean, quiet and great valu for money, and the holyrood is a great location as it's only 1min away from the slots!!! lol
Spacious rooms and bathrooms, comfortable and good bed Bad tv reception, very few tv channels and wireless internet was on in function.
Very little The room we stayed in wasn't clean, the bathroom had mould growing on the grouting, and it was noisy. Breakfast in the hotel was adequate, however queueing for up to 20 mins outside the dining room just to get breakfast was unacceptable. The evening meal (which was part of our package) was poor. I would not recommend this hotel to anyone.
Location of hotel No iron or fridge in the room and when requested it was not provided.
The room was decorated very modern and had a hairdryer and television which was good. The spa was excellent, best part of the trip. Food in bar nice also.
Food was nice, hotel clean, good entertainment When we arrived, the Hotel was doublebooked so we were told that we had to stay in The Great Northern Hotel for one of the nights then pack up and come down to the Holyrood for our last nite of out stay Generally most of the staff were helpfull with the excption of one of the girls on Reception, who was very rude...
I did not like the food and I did not like the smell in the bar as it was of cooked cabbage.
The hotel was very comfortable and friendly. I really enjoyed my stay Unfortunately the dining room during evening meal was a wee bit hectic
It was certainly close to town ! Maybe a little too close. It was not a 'value add.' In other words, not what I expected for the cost, especially in comparison to other similarly priced B and B's. This is not a 'home' B and B, but more like a hotel. It was not as clean as it should be.
Great hosts; comfortable bed in spacious room; wonderful breakfast. Also appreciated local knowledge & map of regional highlights. Definitely recommend. No