The hotel is in a somewhat run-down section of the city although it’s good for public transportation. The reception area and entrance hall and carpeting is in need of refurbishment. The hotel room is OK - good size — bathroom is very nice.
4 stars
Mercure München City Center
Photos of Mercure München City Center
Overview
Situated only a short walk from Munich Central Station, Mercure Munchen City Center provides guests with an ideal base when visiting Munich. It also features a 24-hour reception, an express check-in and check-out feature and a 24-hour business centre.
A variety of premium services are available for guests of Mercure Munchen City Center, like a currency exchange, a ticket service and a concierge. In fine weather, an outdoor terrace offers a nice spot to relax.
Rooms at the hotel are chic and air conditioned, and provide movies-on-demand, a mini bar and internet access. They all have a seating area, a private bathroom and a bathtub.
The hotel's in-house restaurant, La Scène, is a popular place to have a meal. Those wanting to relax with a drink can do so in the on-site bar.
Mercure Munchen City Center is situated amongst the area's sightseeing attractions, nightlife and shops, and Oktoberfest is within walking distance. Karlsplatz, plus Theresienwiese Station, are within a 10-minute walk.
Latest deals for Mercure München City Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Mercure München City Center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Reviews of Mercure München City Center
8.5
Very good
4011 verified ratings
Wonderful
2072
Very good
983
Good
538
Okay
165
Fair
130
Mediocre
46
Poor
77
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location, friendly and accommodating staff, and cleanliness. Many highlighted the excellent breakfast and value for price. However, some reviews pointed out issues with noise levels, old room conditions, and bathroom designs that could be improved.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
985 reviews
9.1 out of 10
11 reviews
8 out of 10
4 reviews
All reviews
Pros (+) This hotel went above and beyond to make my stay a pleasant one. The breakfast is amazing and the staff are all very accommodating. The rooms are some of the cleanest rooms I’ve stayed in! It’s a quiet hotel, I never heard my neighbors or anyone else on the floor!
Cons (-) The only thing that was a personal preference was that the bed was very firm but by the end of my trip, I was used to it.
Pros (+) Excellent staff, great location, very clean....I would stay there again.
Cons (-) $12 euros for a local call was crazy but this was on me not knowing the rules.
Pros (+) Location convenient to the train station.
Cons (-) The immediate area was rather seedy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's in-house restaurant, La Scène, is a popular place to have a meal.
Are the rooms at Mercure München City Center spacious and clean?
The room was spacious and clean and staff were helpful on our first night.
Is the hotel conveniently located for sightseeing and shopping?
The hotel is centrally located near main Munich HBF, within walking distance to shopping districts and places of interest.
What are the hotel's unique offerings for guests?
The location of the hotel is very strategic, just a 2-minute walk from the main train station. For Muslim guests, there is a halal restaurant located at the corner of the hotel. Rooms are very spacious, and the free mini bar is replenished every day. The staff are very friendly.
Is the hotel suitable for families?
Big room for 2 adults and 2 young kids. Really amazing service and it's just beside Munich main station.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Mini Bar
Guests appreciated the complimentary mini bar in the rooms, which was restocked daily. Enjoying the free beverages and snacks can be a nice perk during your stay.
Consider the Location for Sightseeing
The hotel's central location near the main train station and within walking distance of attractions makes it convenient for exploring the city and accessing public transportation.
Be Mindful of Noise Levels
Some guests noted that the rooms facing the street could be noisy, so requesting a quieter room away from the street may lead to a more peaceful stay.
Check for Room Cleanliness
While many guests found the rooms clean and spacious, a few mentioned issues with cleanliness, so it may be advisable to double-check the room upon arrival.
Be Aware of Restaurant Services
Some guests were disappointed with the hotel restaurant's operating hours and availability, so it might be worth confirming restaurant services in advance if dining at the hotel is a priority.
Take Note of Room Amenities
Guests appreciated the spacious rooms, comfortable beds, and the availability of a free mini bar. However, some mentioned issues with the heating and air conditioning, so it's advisable to check these amenities upon arrival.
Consider the Hotel's Proximity to Public Transportation
The hotel's close proximity to the main train station and metro stops was highlighted as convenient for getting around the city, making it a practical choice for travelers relying on public transportation.
Engage with the Friendly Staff
Numerous guests praised the friendly and helpful staff, noting that they contributed to a positive overall experience. Engaging with the staff for assistance and recommendations may enhance the stay.
Be Mindful of Room Odors
A few guests mentioned musty smells in the rooms, so it may be helpful to inquire about room odors and request a room with better ventilation if this is a concern.
Location
Senefelderstr. 9, 80336 Munich, Bavaria
What's nearby
- Oktoberfest0.6 mi
- Frauenkirche0.6 mi
- Theresienwiese0.7 mi
- Marienplatz0.7 mi
- Alte Pinakothek0.8 mi
- Technical University of Munich0.9 mi
- Hofbräuhaus am Platzl0.9 mi
- Münchner Residenz0.9 mi
- Europäische Patentorganisation1.1 mi
- Munich City Centre1.1 mi
- Maximillianstrasse1.2 mi
- Deutsches Museum1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure München City Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | June | $377 | $374 |
Cheapest month to stay with an average 68% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Mercure München City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure München City Center
FAQs when booking at Mercure München City Center
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 0.7 mi | Munich Franz Josef Strauss | 18.2 mi |
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