Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
6.2 "Service is ok."5.4 "54% said the
reception staff was ok ." -
4.5 "Value below average."
-
3.5 "Breakfast is below average."
-
3.0 "Awful rooms."0.4 "96% thought they were
poorly maintained ." 2.2 "78%complained about the bathroom ." 1.6 "84% saidrooms were dirty ." 3.9 "61% didn't like theuncomfortable beds ." 1.8 "82% hadproblems with the shower ." 0.5 "95% foundproblems with the furniture ." 0.0 "100% said thebathroom was dirty ." 2.1 "79% thought thetv was sub-standard ." 0.0 "For 100%, therooms looked old ." -
3.0 "Food is inedible."
-
3.0 "Disappointing internet connection."
Overall Rating
-
9.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
5.7 "Service is ok."5.1 "51% said the
reception staff was ok ." -
3.2 "Awful rooms."0.4 "96% thought they were
poorly maintained ." 1.9 "81% saidrooms were dirty ." 3.9 "61% didn't like theuncomfortable beds ." 2.4 "76%complained about the bathroom ." -
1.9 "Generally quite dirty."1.9 "81% said
rooms were dirty ."
Overall Rating
-
9.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
6.2 "Service is ok."
-
4.3 "Not very comfortable."
-
2.8 "Awful rooms."
Overall Rating
-
9.1 "Terrific location."
-
6.2 "Service is ok."
-
3.0 "Awful rooms."2.2 "78%
complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 2.0 "80% hadproblems with the shower ." 1.6 "84% saidrooms were dirty ." -
1.7 "Generally quite dirty."1.6 "84% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.0review from
The employees and the kind service. Some rooms were in the same floor of the apartments. The insulation was not good and the kitchen smells moved to my room.
-
6.0review from
Lokation, price Dirty room, old furniture
-
4.3review from
The hotel was within walking distance to restaurants, shopping and sightseeing. I did not think that the hotel was very clean. In addition, the website indicated that there was parking available and upon arrival, there were no spots to park our rental car.
-
7.0review from
Attentive benevolent reception stuff, location of the hotel is really comfortable : only few minutes from cantral railway station and few minutes from the center of the city.
-
4.7review from
It's really hard to find the hotel because of the small sign. I wasted my time to find it even I passEd it's front for many times.
-
6.3review from
We are 8 people in two rooms of 4. Very nice rooms, clean, good service, 5 minutes from wiesn and from hauptbahnhof. The breakfast war very good, much choice and good quality. The price was a little bit high, 100 eur per person/night but this is the oktoberfest's period!!! Nothing.
-
7.7review from
great location to Oktoberfest. spacious and comfortable.
-
6.4review from
The suite was very nice and proximity to Octoberfest parade / festival. The young lady that checked us in on Thursday 17 Sept was very helpful and friendly - excellent customer service. There was an error in the pre-arrangment for airport pickup. I received a confirmation via email, however, Pension Tillo did not confirm transport. I later noted that in fact there where two people responding to my emails and the confirmation was not copied to the other. I will provide the email for reference. However, the big issue was that when calling the hotel to inquire they could not locate the reservation - when in fact two of the four parties in the room had checked in the night before. This created quite alot of anxiety for my elderly parents. The Gentleman at the reception was not very helpful and quite unconcerned with the situation. No apology - no concession. Clearly a mix-up but poorly handled
-
4.8review from
Great location, ~300m from central train station and near the shops. Friendly and helpful staff. Rooms quite clean. Excellent free wi-fi. Very noisy hotel - kids (and adults) running, screaming and slamming doors all day & all night long. Room had a funny (cigarette?) smell. Breakfast rather expensive (14e/person). Hotel was difficult to find since the sign outside refers to a completely different hotel name. Although we didn't find daily room cleaning necessary, the cleaners didn't come until 5pm when we were having a rest.
-
7.6review from
Upgraded to apartment room at no charge. Good location and helpful staff. Hard to find due to the building sign listing a different hotel name.
-
7.0review from
Attentive benevolent reception stuff, location of the hotel is really comfortable : only few minutes from cantral railway station and few minutes from the center of the city.
-
7.7review from
great location to Oktoberfest. spacious and comfortable.
-
7.6review from
Upgraded to apartment room at no charge. Good location and helpful staff. Hard to find due to the building sign listing a different hotel name.
-
5.0review from
The employees and the kind service. Some rooms were in the same floor of the apartments. The insulation was not good and the kitchen smells moved to my room.
-
6.0review from
Lokation, price Dirty room, old furniture
-
4.3review from
The hotel was within walking distance to restaurants, shopping and sightseeing. I did not think that the hotel was very clean. In addition, the website indicated that there was parking available and upon arrival, there were no spots to park our rental car.
-
4.7review from
It's really hard to find the hotel because of the small sign. I wasted my time to find it even I passEd it's front for many times.
-
6.3review from
We are 8 people in two rooms of 4. Very nice rooms, clean, good service, 5 minutes from wiesn and from hauptbahnhof. The breakfast war very good, much choice and good quality. The price was a little bit high, 100 eur per person/night but this is the oktoberfest's period!!! Nothing.
-
6.4review from
The suite was very nice and proximity to Octoberfest parade / festival. The young lady that checked us in on Thursday 17 Sept was very helpful and friendly - excellent customer service. There was an error in the pre-arrangment for airport pickup. I received a confirmation via email, however, Pension Tillo did not confirm transport. I later noted that in fact there where two people responding to my emails and the confirmation was not copied to the other. I will provide the email for reference. However, the big issue was that when calling the hotel to inquire they could not locate the reservation - when in fact two of the four parties in the room had checked in the night before. This created quite alot of anxiety for my elderly parents. The Gentleman at the reception was not very helpful and quite unconcerned with the situation. No apology - no concession. Clearly a mix-up but poorly handled
-
4.8review from
Great location, ~300m from central train station and near the shops. Friendly and helpful staff. Rooms quite clean. Excellent free wi-fi. Very noisy hotel - kids (and adults) running, screaming and slamming doors all day & all night long. Room had a funny (cigarette?) smell. Breakfast rather expensive (14e/person). Hotel was difficult to find since the sign outside refers to a completely different hotel name. Although we didn't find daily room cleaning necessary, the cleaners didn't come until 5pm when we were having a rest.