The breakfast, the calm one, the cleanliness.
toilets on the stage
The staff were very kind and picked up it was my birthday during our weekend break. This resulted in some sparkling wine and chocolate in the room. Location is very good. near the station and possible to walk in to the city centre. Tram stop right outside if you prefer not to walk. Spacious room and excellent breakfast
Some of the room furniture a little worn
The location of the hotel was very good as it is very close to central train station
The hotel was pretty old (40 years old) and needs a refurnishment
Staff was very friendly and helpful. I think the breakfast was the best we had in Germany. Although the location is somewhat commercial, it felt safe. It is on the Bayerstrasse, 1Km from the main train station, so you can either walk or take the U-Bahn tram #18 or 19 for 2 stops, which drops you off right in front of the hotel. The #19 takes you to the Theatrestrasse -right near the Residence Museum and a few blocks from Marienplatz.
As expected for the price, the rooms (we had 3 singles) are small, with small foam mattresses, and minimal sound conditioning, although these features seemed on par with our experiences elsewhere in Germany.
Staff were very kind and helpfull with requests, tip's and questions. Breakfast was very good.
Room's could be bigger
Friendliness of staff and easy access to public transport
Hard mattresses and external traffic noise night and earlier morning
Excellent staff, extremely friendly and service-minded
my room smelt of smoke, even though I ordered a non-smoking room.
Good location, everything as promised, friendly staff, free internet access
friendly helpful staff. allowed us to check in early on our arrival date. great location, close to train station and a 5 minute tram ride/15 minute walk to downtown.
The staff were very friendly, english speaking and able to assist with transport options and tourist enquiries. Secondly the buffet breakfast was outstanding - the choice and availability was wonderful. Finally the location was perfect only 10 mins walk from the main station and a tram stop out the front that takes you directly in to all city sights.
The European pillows, however this is standard in all hotels not just this one. The wireless internet was also poor on 2nd floor. They need to ensure there is another router to allow for laptop use on other floors of the building.